Showing titles in Business Communication

In a world full of noise and short attention spans, the ability to truly connect with people has become a rare and powerful skill. Connect Through Story shows you how to transform ordinary communication into meaningful, memorable experiences using the timeless art of storytelling. This practical guide goes beyond theory. It gives you step-by-step techniques to speak with confidence, authenticity, and emotional impact whether you're presenting in a meeting, speaking on stage, or simply having a conversation that matters.

Effective communication is not a natural talent reserved for a few—it is a skill that can be learned, practiced, and strengthened. Building Strong Communication Skills offers a practical and structured approach to improving how you express yourself, listen to others, and connect in meaningful ways. Whether you want to enhance your personal relationships, improve workplace interactions, or simply feel more confident speaking with others, this audiobook provides tools you can apply immediately.

Most beginners struggle in sales for one simple reason. They don't have a clear process. They send generic messages, hesitate during conversations, and lose opportunities because they're unsure what to say or how to respond. The result is inconsistent performance and missed deals.

The Structured Thinking Advantage is a practical guide to improving how you think, decide, and solve problems in a complex, fast-moving world. While most people rely on instinct or scattered reasoning, this book introduces a clear, systematic approach to thinking that leads to better decisions and stronger outcomes.

Customer service is no longer just about responding quickly. It's about responding clearly, professionally, and in a way that builds trust—especially when customers are frustrated, confused, or ready to leave. Most beginners struggle because they don't have a system. They react instead of respond, rely on generic scripts, and often make situations worse without realizing it.

The modern economy rewards adaptability while punishing rigidity. Industries shift, technologies evolve, and once-stable career paths can fracture without warning. The Antifragile Career presents a powerful framework for transforming uncertainty from a source of anxiety into a strategic advantage. This book challenges the outdated belief that security lies in permanence. Instead, it introduces the concept of career antifragility — the ability not merely to withstand volatility, but to benefit from it.

The funny and practical bestseller and global phenomenon that teaches you how to improve your communication skills in relation to four distinct personality types - now fully revised and updated. THE NUMBER 1 SUNDAY TIMES BESTSELLER OVER 10 MILLION COPIES SOLD Do you ever think you're the only...

What is that magic quality that makes some people instantly loved and respected? Everyone wants to be their friend (or, if single, their lover!) In business, they rise swiftly to the top of the corporate ladder. What is their "Midas touch?"

A warm, practical, and deeply human guide to communicating with more confidence, presence, and connection—from internationally acclaimed speaker and communication coach Vinh Giang. What if the biggest thing holding you back isn’t your talent, intelligence, or hard work—but your ability to...

Do you ever think you’re the only one making any sense? Or tried to reason with your partner with disastrous results? Do long, rambling answers drive you crazy? You are not alone. After a disastrous meeting with a highly successful entrepreneur, who was genuinely convinced he was ‘surrounded by idiots,’ communication expert and bestselling author Thomas Erikson dedicated himself to understanding how people function and why we often struggle to connect with certain personality types.

Read by the author. When you apply the StoryBrand framework your brand will stand out. Developing that framework to clarify your message and grow your business is about to get a whole lot simpler. . . Since the original publication of Building a StoryBrand, over one million business leaders have...

33 Strategies of War is a comprehensive guide to the subtle social game of everyday life, informed by the most ingenious and effective military principles in war. It's the I-Ching of conflict, the contemporary companion to Sun Tzu's The Art of War, and is abundantly illustrated with examples from history, including the folly and genius of everyone from Napoleon to Margaret Thatcher, Hannibal to Ulysses S. Grant, movie moguls to samurai swordsmen.

Bloomsbury presents Forgotten Fatherland, written and read by Ben Macintyre 'Startling, dark and absorbing' Independent 'Excellent travel writing: vivid, sympathetic, humorous' Guardian 'Fascinating, provocative and highly eccentric' New York Times _______________________ In 1886 Elisabeth...

Artificial intelligence tools like ChatGPT are changing how businesses write, market, sell, and communicate. But many wedding and event pros have tried AI once or twice and thought, "That wasn't very helpful." The truth is, AI can be incredibly powerful for your business. The key is learning how to ask better questions.

Brought to you by Penguin. TIMELESS PRINCIPLES OF EMPOWERING LEADERSHIP | OVER 1 MILLION COPIES SOLD Captain David Marquet was used to giving orders. In the high-stress environment of the USS Santa Fe, a nuclear-powered submarine, it was crucial his men did their job well. But the ship was...

'This book may help you to understand life more clearly' Paul Smith, fashion designer Welcome to THE book on NLP. The essence of NLP is the ability to study and reproduce excellence in yourself and to support others to do the same. NLP AT WORK helps you do that by developing an attitude of...

We know that social connection enriches our lives—so why do we hesitate to connect? “One of those rare books that might actually change your life.” —Daniel Gilbert, New York Times bestselling author of Stumbling on Happiness There is a paradox at the core of human life. We are a highly...

Whether it's among colleagues at lunch or an audience of 1000, a leader's role is to move and inspire others. It's not only the big occasions that test a leader's mettle, but the little ones as well - in a casual conversation in the elevator, in phone calls, or one of many incidental, seemingly "insignificant" interactions in everyday work life. Written by one of the world's leading communications coaches, Speaking as a Leader shows you how to make the most of your daily communications, creating a presence on the job as a genuine and constant leader. 

Whether he was introducing the latest iPad or delivering a keynote presentation, Steve Jobs electrified audiences with his incomparable style and showmanship. He didn’t just convey information in his presentations; he told a story, painted a picture, and shared a vision. He gave his audience a transformative experience that was unique, inspiring, and unforgettable. Now you can do it too, by learning the specific techniques that made Jobs the most captivating communicator on the world stage.

Success is not built on talent alone—it is built on disciplined behavior in everyday interactions. In 33 Social Habits of Self-Discipline: Navigating the Path of Success, you will discover the powerful interpersonal habits that separate respected leaders from overlooked participants, trusted professionals from unreliable contributors, and influential individuals from those who struggle to maintain meaningful connections.

Great leaders don’t just manage—they understand, connect, and inspire. The Empathetic Leader is a practical guide to leading with emotional intelligence, trust, and human connection in today’s fast-paced world. While traditional leadership focuses on authority and control, this book shows why empathy is the real driver of strong teams, innovation, and long-term success. This is not soft leadership—it’s smart, effective leadership that works.

Do you want to get ahead in life? Climb the ladder to success? Master networker Keith Ferrazzi says the secret is in reaching out to others. As he discovered early in life, what distinguishes highly successful people is the way they use the power of relationships—so that everyone wins. Never Eat Alone: Expanded and Updated lays out the steps and mindset Ferrazzi uses to connect with thousands of colleagues, friends and associates: people he has helped and who have helped him. 

Brought to you by Penguin. What if charisma could be taught? What you'll find here is practical magic: unique knowledge, drawn from a variety of sciences, revealing what charisma really is and how it works. You'll get both the insights and the techniques you need to apply this knowledge. The...

Speak with Power is a practical public speaking guide designed to help you communicate clearly, engage audiences, and deliver presentations that inspire action. Whether you're speaking in meetings, classrooms, conferences, or on stage, this audiobook gives you step-by-step strategies to become a confident and persuasive communicator. Many people struggle with public speaking, not because they lack ideas, but because they lack structure, clarity, and confidence. This audiobook shows you how to prepare with purpose, communicate with impact, and connect authentically with any audience.

You’ve landed your first serious job. Now what? Whether you’ve earned a certification, finished your undergraduate degree, or completed your master’s program, your biggest competitive advantage when it comes to your new career is common sense. While most schools don’t teach their...

Experience a truly HUMAN audiobook, brought to life by a warm, expressive voice artist. Her calm yet engaging delivery, paired with varied pacing and intonation, makes every concept instantly clear—boosting your comprehension and memory. Prefaced by NATO’s lead interpreter and head of...

Whatever you do at work, if you interact with people - either as colleagues or clients - you will need the skills to have sensitive conversations. We cannot all be trained psychotherapists, but we can learn how to effectively listen, empathise and advise others in need. In The Art of Counselling, leading psychologist and psychotherapist Rollo May gives you to tools to interact compassionately and productively.

The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives.

'Full of compelling advice on how to lead more effectively by choosing your words more wisely' -ADAM GRANT, author of Originals and Give and Take Your words matter more than you think Most of us use the language we inherited from a time when workers worked with their hands and managers worked...

One third to one half of Americans are introverts in a culture that celebrates - even enforces - an ideal of extroversion and a cult of personality. Political leaders are charismatic, celebrities bask in the spotlight, and authority figures are assertive. It is no surprise that a quiet revolution has begun to emerge among the invisible half of the population, asserting that they are just as powerful in their own unique ways. The Irresistible Introvert embodies the spirit of this revival and breaks down the myth that charisma is reserved for extroverts only.

In The Innovation Secrets of Steve Jobs, best-selling author Carmine Gallo reveals the qualities that make the Apple co-founder the most innovative leader in business today. Each principle is backed with research, quotes, and first-person interviews with experts and business leaders, as well as specific ideas for applying those principles to every business, large or small.

Do you want to be more confident, know how to communicate with anyone in any situation, command attention and improve your charisma? Here’s The People Skills Guide - the ultimate guide to exude confidence and supercharge your social skills, fast and with ease!

This audio guide addresses communication from a compassionate approach, understanding your unique needs and struggles. Regardless of age, introverted personality, or past experiences, understanding communication and implementing effective techniques is not beyond your reach!