Showing titles in Business Communication

What is that magic quality that makes some people instantly loved and respected? Everyone wants to be their friend (or, if single, their lover!) In business, they rise swiftly to the top of the corporate ladder. What is their "Midas touch?"

Brought to you by Penguin. From the author of the global bestseller, The Power of Habit Who and what are supercommunicators? They're the people who can steer a conversation to a successful conclusion. They are able to talk about difficult topics without giving offence. They know how to make...

The funny and practical bestseller and global phenomenon that teaches you how to improve your communication skills in relation to four distinct personality types - now fully revised and updated. THE NUMBER 1 SUNDAY TIMES BESTSELLER OVER 10 MILLION COPIES SOLD Do you ever think you're the only...

A fully revised and expanded edition of the runaway bestseller, Surrounded by Idiots—now with more: Content Examples Snark! Master the four basic behavior types and change the way you communicate! Do you ever think you’re the only one making any sense? Or tried to reason with your...

Read by the author. When you apply the StoryBrand framework your brand will stand out. Developing that framework to clarify your message and grow your business is about to get a whole lot simpler. . . Since the original publication of Building a StoryBrand, over one million business leaders have...

33 Strategies of War is a comprehensive guide to the subtle social game of everyday life, informed by the most ingenious and effective military principles in war. It's the I-Ching of conflict, the contemporary companion to Sun Tzu's The Art of War, and is abundantly illustrated with examples from history, including the folly and genius of everyone from Napoleon to Margaret Thatcher, Hannibal to Ulysses S. Grant, movie moguls to samurai swordsmen.

But here’s the thing: Pitching isn’t just for salespeople; it’s for anyone with a message, a mission, or a dream. Imagine walking into any conversation, meeting, boardroom, or Zoom call knowing exactly what to say to get the result you want. Whether you’re closing a deal or simply wanting to be heard, your ability to pitch is the difference between missed opportunities and massive success.

The power of an effective speech is undeniable. It has the capacity to engage, inform, motivate, and create change in an audience - and in the world. In this compelling 24-lesson course, How to Speak Effectively in Any Setting, taught by Molly Bishop Shadel, Professor of Law at the University of Virginia School of Law, learn the fine art of speaking clearly, effectively, and persuasively in contexts across the spectrum, from the board room to the bar room and everywhere in between.

Brought to you by Penguin. TIMELESS PRINCIPLES OF EMPOWERING LEADERSHIP | OVER 1 MILLION COPIES SOLD Captain David Marquet was used to giving orders. In the high-stress environment of the USS Santa Fe, a nuclear-powered submarine, it was crucial his men did their job well. But the ship was...

One wrong move can undercut your message. Believe it or not, our bodies speak louder than our words. Postures, gestures, and expressions convey reams of information - and often not what you'd expect. A smile, for example, is usually considered welcoming. But crook one corner of your mouth higher, and you project superiority, subconsciously chasing other people away. Without Saying a Word explains how even the subtlest motions have meaning.

Ao longo de oito décadas, este livro se tornou a referência quando o assunto é o desenvolvimento das relações humanas, das habilidades sociais e da comunicação eficiente. Partindo do princípio de que é preciso se interessar genuinamente por aqueles com quem interagimos, ele mudou a vida de milhões de pessoas, fazendo-as se sentirem mais seguras, abertas e confiantes em seus encontros sociais e profissionais.

The Mentoring Manual is based on methods developed—and proven—in business. This highly practical book will show you how mentoring works, take you step-by-step through everything you need to know and do, and show you how both parties can get the best from the relationship. Get the most from mentoring: help your mentee, develop your skills, and make a positive difference.

At a time when we are more technologically linked than ever, our conversations have never been more distracted and disconnected—because most don’t know how to truly listen.  The result? You constantly fight to be “heard” over all the noise and distraction. In How to Listen, Oscar Trimboli, host of the Apple-award-winning podcast Deep Listening, shows you how to unlock your listening superpowers. Trimboli shares practical and pragmatic insights to help you notice when you aren’t listening—and what to do about it. 

The most effective leaders know how to connect with people. It's not about power or popularity, but about making the people around you feel heard, comfortable, and understood. While it may seem like some folks are born with a commanding presence that draws people in, the fact is anyone can learn...

Lots of books tell you that you should be using storytelling in your marketing if you want to connect with your audience. This audiobook tells you how. "In The Business of Stories", bestselling author Susan Payton shares her simple process for crafting compelling stories that will resonate with your ideal clients. Through practical exercises and real-life examples, she shows you how to confidently communicate your why and the value you deliver to the people you love working with (without ever feeling salesy).

How did an American immigrant without a college education go from Venice Beach T-shirt vendor to television's most successful producer? How did a timid pastor's son surmount a paralysing fear of public speaking to sell out Yankee Stadium, twice? How did the city of Tokyo create a PowerPoint...

For decades, sales training has focused on urgency, persuasion, and closing techniques. But modern buyers have access to information, options, and alternatives at unprecedented speed. Pressure no longer accelerates decisions, it creates resistance. Stop Selling Dammit introduces a different discipline. Instead of pushing for agreement, Nancy Kay Coy shows how high-performing professionals build alignment that leads to durable commitment, stronger relationships, and revenue that holds.

Conflict is where the best decisions, strongest relationships and most creative work come from. The trouble is, almost nobody is taught how to do it well. We treat tension as a sign that something’s gone wrong, when it’s usually a sign that something matters. But conflict is a skill, and...

What happens when you're suddenly in a leadership position, but you didn't plan on being the one speaking up or being listened to? In a world where communication holds immense power, “Speakership” goes beyond mere public speaking and embraces a holistic approach to guiding others with your...

In Lead with Trust, leadership expert and HR executive Bart Spence challenges conventional leadership thinking and makes a compelling case for trust as the ultimate driver of people, performance, and sustainable success. Drawing on more than two decades of real-world experience—from corporate boardrooms to ballfields—Spence shows that the quality of our relationships ultimately determines the quality of our leadership and results.

Unleash the potential of your team and revolutionize your leadership approach with "The Leadership Blueprint: A Guide for Building and Leading a High-Performing Team." Dive into the secrets of successful team management, as you discover the art of recruiting, motivating, and retaining top talent.

In a crowded field of business leadership books, Lead With Authority gives managers and founders a clear, practical path to becoming the kind of leader people trust, follow, and respect. Ethan Cole breaks leadership down into usable principles: how to communicate expectations, make decisions under pressure, hold people accountable, and build a culture where performance and trust can grow together. Written in a confident, structured, and motivational style, this book is designed for leaders who want more than theory.

‘Essential reading for creators, builders, and leaders’ DANIEL H. PINK, author of Drive ‘A deep dive into the dynamics of successful teams’ ADAM GRANT, author of Think Again ‘A phenomenal, science-backed guide’ KATY MILKMAN, author of How to Change We live in an age of unprecedented...

Bloomsbury presents Forgotten Fatherland, written and read by Ben Macintyre 'Startling, dark and absorbing' Independent 'Excellent travel writing: vivid, sympathetic, humorous' Guardian 'Fascinating, provocative and highly eccentric' New York Times _______________________ In 1886 Elisabeth...

ChatGPT For Dummies demystifies the artificial intelligence tool that can answer questions, write essays, and generate just about any kind of text it's asked for. This powerful example of generative AI is widely predicted to upend education and business. In this book, you'll learn how ChatGPT works and how you can operate it in a way that yields satisfactory results. You'll also explore the ethics of using AI-generated content for various purposes.

Fully revised, updated, and expanded, this modern classic will teach you to use the art of storytelling to persuade, motivate, and inspire in life and business Anyone seeking to influence others must first know their own story, and how to tell it properly. Whether you're proposing a risky new...

In Joel's Schwartzberg's 10-plus years as a strategic communications trainer, the biggest obstacle he's come across - one that connects directly to nervousness, stammering, rambling, and epic fail - is that most speakers and writers don't have a point. They typically have just a title, a theme, a topic, an idea, an assertion, a catchphrase, or even something much less. This book shows you how to identify your point, leverage it, stick to it, and sell it and how to train others to identify and successfully make their own points.

Since taking over TED in the early 2000s, Chris Anderson has shown how carefully crafted short talks can be the key to unlocking empathy, stirring excitement, spreading knowledge, and promoting a shared dream. Done right, a talk can electrify a room and transform an audience's worldview. Done right, a talk is more powerful than anything in written form.

'It's rare to find a book that is not only intensely personal but deeply practical. Julian Fisher has somehow pulled it off, in this fascinating and engaging guide to the art of influence. Think Like a Spy is a fantastic read, full of eye-opening espionage tradecraft as well as insightful tips...

When it comes to delivering a pitch, Oren Klaff has unparalleled credentials. Over the past 13 years, he has used his one-of-a-kind method to raise more than $400 million—and now, for the first time, he describes his formula to help you deliver a winning pitch in any business situation. Whether you're selling ideas to investors, pitching a client for new business, or even negotiating for a higher salary, Pitch Anything will transform the way you position your ideas.

Successfully grow your business and improve customer and employee happiness with this New York Times bestseller book written by the CEO of Zappos. As the CEO of one of Fortune Magazine's "Best Companies to Work For," Tony Hsieh knows that keeping people happy is the key to professional growth...

Whether you are a new player or a seasoned veteran, Secrets to Winning at Office Politics can help you increase your personal power without compromising your integrity or taking advantage of others. This smart, practical guide shows you how to stop wasting energy on things you can't change and start taking steps to get what you want.