Showing titles in Conflict Resolution & Mediation

Your time and skills are valuable, and your bad clients are holding you back. It’s time to cut ties! Do you have a nightmare client who’s costing you more time and money than they’re worth? Or perhaps you have a difficult one who you’re not sure won’t become a problem further down the line. Maybe you have neither, but you’ve had them before, and now you’re determined to spot them before you agree to work with them. Nearly every freelancer has a story to tell about a client who made their life hell—and they’ll all tell you that it took its toll on their health, happiness, and job satisfaction.

¿Alguna vez sales de una conversación en el trabajo sintiéndote confundido, culpable o como si de repente le debieras algo a alguien? ¿Alguna vez te han robado tus ideas, ignorado tus límites o cuestionado silenciosamente tu competencia? ¿Cansado de sentir que algo “no está bien”, pero sin poder probarlo, así que terminas dudando de ti mismo?

Are you struggling to navigate difficult conversations? Finding it challenging to influence others while maintaining your integrity? Looking to transform opposition into collaboration? This groundbreaking audiobook reveals powerful frameworks for ethical persuasion and conflict resolution, designed for professionals, leaders, and anyone seeking to create positive change through influence.

Glauben Sie auch, dass andere meist mehr Macht haben als Sie? Ist Macht für Sie negativ besetzt, und möchten Sie sich am liebsten aus Konflikten raushalten, sind dann jedoch vom Ergebnis enttäuscht? Dann zeigt Ihnen dieses Buch den Weg zur Macht-Kompetenz© für mehr Erfolg in Beruf und Beziehungen. In diesem Standardwerk hat sie den Begriff Macht-Kompetenz© geprägt und vermittelt Methoden zur Durchsetzung von Zielen und zur Abwehr von Übergriffen unter Beachtung von Ethik und Verantwortung.

Dieses Buch ist kein weiterer Ratgeber voller hektischer Tipps , sondern eine Einladung zu einer anderen Art zu leben: würdevoll, klar, wirksam . In einer kultivierten, an frühere Jahrhunderte erinnernden Sprache zeigt das Werk, wie Probleme ihren Schrecken verlieren und stattdessen zu königlichen Chancen werden.

Every day in corporate life, misunderstandings abound — and sometimes the miscues are intentional. Whether an innocent mistake or an underhanded attack, The Elegant Pivot shares one simple approach to keep you insulated from making things worse: assume positive intent. In The Elegant Pivot, Lynn Carnes tells of her journey from deep resistance to embracing this vulnerable, yet effective way of approaching even the most difficult situations. Along the way, she reveals several key principles that open the gateway to curiosity, build courage and offer strength in the face of uncertainty.

Don't Lose Your Sh*t at Work is for anyone who's ever thought, "Why did I have to say it that way?" or "Why didn't I speak up sooner?" The goal goes beyond better communication. Instead of reacting out of frustration or going quiet to avoid conflict altogether, there's a third option. What if, every time things get heated, you respond clearly and calmly, handling the situation with respect and kindness? This book helps you do that.

Whether you run a Fortune 500 company or serve as CEO of your household, negotiating effectively is crucial to leading wisely and living well. Leading and living are a series of constant negotiations. Consider what goes on during your typical week: Can you influence your client to accept your...

With almost 3 million copies sold worldwide, this new edition of an enduring classic is the definitive guide to dramatically improve leadership effectiveness, transform personal and professional relationships, and unleash organizational results. Significantly revised throughout, this edition includes updated stories, brand new content, and a practical group discussion guide.

You loved John Maxwell's best-selling Winning with People, and now you're ready for some specific action steps to build on the knowledge you gained. 25 Ways to Win With People has just what you need! This complementary companion to the full-length book is ideal for a quick refresher course on...

Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.

What if the conflicts in our lives—from personal disagreements to workplace tensions to global divisions—all stem from the same root cause? The Anatomy of Peace shows how our biases and behaviors perpetuate cycles of conflict and, more importantly, how we can break free from these patterns to create lasting peace and meaningful change.

Spanning world civilizations, synthesizing dozens of political, philosophical, and religious texts and thousands of years of violent conflict, The 33 Strategies of War is a comprehensive guide to the subtle social games of everyday life, informed by the most ingenious and effective military principles in war. Structured in Greene's trademark style, The 33 Strategies of War is the I Ching of conflict, the contemporary companion to Sun Tzu's The Art of War.

The best things in life are on the other side of difficult conversations. This means that your quality of life is going to be determined by how you handle conflict, both within yourself and with others.

Difficult people are the worst part of a manager's job. Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with - and it's your responsibility to do it. Leading the Unleadable turns this dreaded chore into a straight forward process that gently, yet effectively, improves behaviors.

This book will inspire you to: control the negotiation before you enter the room; persuade others to do what you want - for their own reasons; manage emotions on both sides of the table; understand the rules of negotiating across cultures; set the stage for a healthy relationship long after the ink has dried; and identify what you can live with and when to walk away.

Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one.

We're trying to get something done that really matters to us. To do this we need to work with others. But these others include people we don't agree with or like or trust, so working with them seems impossible - like collaborating with the enemy. What can we do?

The author of the world’s best-selling book on negotiation draws on his nearly fifty years of experience and knowledge grappling with the world’s toughest conflicts to offer a way out of the seemingly impossible problems of our time. Conflict is increasing everywhere, threatening everything...

Dive into the future of passive income with "ChatGPT Side Hustles" by Alec Rowe. This comprehensive guide unveils over 85 innovative side hustle ideas leveraging the power of AI to boost your income, create new cash flows, and secure a competitive edge.