Never Split the Difference cover art

Never Split the Difference

Negotiating as if Your Life Depended on It

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Never Split the Difference

By: Chris Voss, Tahl Raz
Narrated by: Michael Kramer
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About this listen

Brought to you by Penguin.

THE HUGE INTERNATIONAL BESTSELLER

A former FBI hostage negotiator offers a new, field-tested approach to negotiating - effective in any situation.

After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most - when people's lives were at stake.

Rooted in the real-life experiences of an intelligence professional at the top of his game, Never Split the Difference will give you the competitive edge in any discussion.

©2016 Chris Voss (P)2019 Penguin Audio
Career Success Communication & Social Skills Forecasting & Strategic Planning Management & Leadership Meetings & Presentations Negotiating Personal Development Psychology Psychology & Mental Health Relationships Business Thought-Provoking Inspiring Career Management

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Critic reviews

"Riveting." (Adam Grant)

"Stupendous." (The Week)

"Brilliant." (Guardian)

All stars
Most relevant
Wish had read it earlier. We all do one thing everyday in our life, we lose some and come on top of some, but not many of us can claim expertise on, Negotiatiations. This book covers the way an FBI professional does it. Loved the way it explains basics of negotiating to a layman, and bits about human nature while doing it. Without boring the listener with details of models/theories, it provides the tools to be used and situations they are used in. There are mentions of other materials which an interested person can explore more.

Great book with practical insights about the art.

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Easy to listen to - not overly complex. He uses a lot of personal experience to make the arguments which helps it flow. The techniques are easy to implement - I can report I did try one out not long after listening to it and it worked. I would not have expected it to work and would never have thought to do it myself so definitely helpful. Brilliant.

Easy to listen to and useful techniques

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Fantastic way to audit how I sell and challenge my inner held assumptions. Genuinely transformative.

Genuinely challenged my perception of negotiation!

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A lot of tips in help out in our day to day life and not only

Great book,

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With strategies that were employed for real-life kidnapping negotiation, a very insightful book with good narration.

Actionable Strategies with examples

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