Showing results by publisher "Brilliance Audio" in Workplace Culture
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Leading the Unleadable
- How to Manage Mavericks, Cynics, Divas, and Other Difficult People
- By: Alan Willett
- Narrated by: Tom Parks
- Length: 5 hrs and 51 mins
- Unabridged
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Overall32
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Performance27
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Story26
Difficult people are the worst part of a manager's job. Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with - and it's your responsibility to do it. Leading the Unleadable turns this dreaded chore into a straight forward process that gently, yet effectively, improves behaviors.
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Nothing new
- By Amazon Customer on 19-01-17
Preview -
Leading the Unleadable
- How to Manage Mavericks, Cynics, Divas, and Other Difficult People
- Narrated by: Tom Parks
- Length: 5 hrs and 51 mins
- Release date: 29-11-16
- Language: English
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£11.63 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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The New Gold Standard
- 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
- By: Joseph A. Michelli
- Narrated by: Joseph A. Michelli, Tom Parks
- Length: 8 hrs and 12 mins
- Unabridged
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Overall22
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Performance18
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Story18
The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization.
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Great for Hospitality Industry
- By JP on 26-07-15
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The New Gold Standard
- 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
- Narrated by: Joseph A. Michelli, Tom Parks
- Length: 8 hrs and 12 mins
- Release date: 16-12-14
- Language: English
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£12.87 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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The Imperfect CEO
- Making the Climb to Organizational Health
- By: Jim Brown, Stephen M.R. Covey - foreword
- Narrated by: George Newbern
- Length: 3 hrs and 23 mins
- Unabridged
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Overall0
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Performance0
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Story0
In today’s rapidly changing workplace, the old leadership playbook no longer works. Command-and-control has given way to collaboration and connection. Leaders are expected not just to direct—but to cultivate cultures that engage, align, and thrive. In the style of his previous bestselling book The Imperfect Board Member, Jim Brown returns with a powerful new narrative. Picking up the story of CEO David Slater—now twenty years further into his leadership journey—Brown reveals the real-world challenges of leading through complexity and change.
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The Imperfect CEO
- Making the Climb to Organizational Health
- Narrated by: George Newbern
- Length: 3 hrs and 23 mins
- Release date: 19-05-26
- Language: English
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£10.40 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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You and We
- A Relational Rethinking of Work, Life, and Leadership
- By: Jim Ferrell
- Narrated by: Jim Ferrell
- Length: 7 hrs and 7 mins
- Unabridged
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Overall1
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Performance1
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Story1
A page-turning story that helps readers to rethink work, life, and leadership from a relational rather than individualistic perspective, and shows how to open up never-before-seen opportunities in our companies and communities to heal the rifts threatening societies around the world.
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Was this a retaliation to past thinking or progressive development?
- By Mark Manning on 22-01-26
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You and We
- A Relational Rethinking of Work, Life, and Leadership
- Narrated by: Jim Ferrell
- Length: 7 hrs and 7 mins
- Release date: 16-09-25
- Language: English
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£13.14 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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The Power of People Skills
- How to Eliminate 90% of Your HR Problems and Dramatically Increase Team and Company Morale and Performance
- By: Trevor Throness
- Narrated by: Tom Parks
- Length: 5 hrs and 41 mins
- Unabridged
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Overall7
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Performance4
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Story4
People are the problem. They're always the problem. If a business person goes home frustrated, if they talk with their significant other about it, if they lay awake at night stewing about it, inevitably the problem is some person at work - a colleague, subordinate, or boss. Handling people issues is every leader's major headache. It's what takes up the majority of their time and - more important - the bulk of their head space. Every leader can and must develop this most important of all management skills.
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Microsystematic approach.
- By Ryan Hollinshead on 04-01-23
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The Power of People Skills
- How to Eliminate 90% of Your HR Problems and Dramatically Increase Team and Company Morale and Performance
- Narrated by: Tom Parks
- Length: 5 hrs and 41 mins
- Release date: 01-08-17
- Language: English
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£11.63 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Hidden Patterns
- A Playbook for More Human Workplaces
- By: Clay Parker Jones
- Narrated by: George Newbern
- Length: 8 hrs and 1 min
- Unabridged
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Overall0
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Performance0
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Story0
Work isn’t broken. It’s just waiting to be better designed. What if the key to how we structure, organize, and lead work is already at our fingertips? Beneath the surface of our organizations lie hidden patterns: structures, rituals, and decisions that shape how work flows, who holds power, and what ultimately gets done. Drawing on insights from cutting-edge organizations, behavioral science, and real-world experimentation, Hidden Patterns uncovers the invisible systems that drive success and failure in modern workplaces.
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Hidden Patterns
- A Playbook for More Human Workplaces
- Narrated by: George Newbern
- Length: 8 hrs and 1 min
- Release date: 10-03-26
- Language: English
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£13.62 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Beating the Workplace Bully
- A Tactical Guide to Taking Charge
- By: Dr. Lynne Curry
- Narrated by: Nicol Zanzarella, Christopher Lane
- Length: 7 hrs and 35 mins
- Unabridged
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Overall5
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Performance5
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Story5
Bullies aren't limited to the playground. These days, they roam our offices and can be found everywhere from break rooms to boardrooms. They don't steal your lunch money, but they can make your work life a living hell - and even ruin your career. Whether the bully is a boss or a coworker...whether you're the target of manipulation, intimidation, verbal abuse, or deliberate humiliation, Beating the Workplace Bully will show you how to fight back.
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Beating the Workplace Bully
- A Tactical Guide to Taking Charge
- Narrated by: Nicol Zanzarella, Christopher Lane
- Length: 7 hrs and 35 mins
- Release date: 06-01-16
- Language: English
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£12.60 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Finding the Next Steve Jobs
- How to Find, Keep, and Nurture Talent
- By: Nolan Bushnell, Gene Stone
- Narrated by: Joseph C. Wilson
- Length: 4 hrs and 16 mins
- Unabridged
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Overall18
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Performance16
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Story16
Nolan Bushnell founded the groundbreaking gaming company Atari, the restaurant chain Chuck E. Cheese's, and two dozen other companies. He also launched Steve Jobs' career, along with those of many other brilliant creatives over the course of his five decades in business. In his eagerly awaited first book, Bushnell explains how to find, hire, and nurture the people who could turn your company into the next Atari or the next Apple.
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Finding the Next Steve Jobs
- How to Find, Keep, and Nurture Talent
- Narrated by: Joseph C. Wilson
- Length: 4 hrs and 16 mins
- Release date: 24-09-13
- Language: English
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£10.30 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Trust Factor
- The Science of Creating High-Performance Companies
- By: Paul J. Zak
- Narrated by: Dan John Miller
- Length: 6 hrs and 28 mins
- Unabridged
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Overall10
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Performance8
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Story7
For decades, alarms have sounded about declining engagement. Yet companies continue to struggle with toxic cultures, and the low productivity and unhappiness that go with them. Why is "culture" so difficult to improve? What makes so many good employees check out? Neuroscientist Paul Zak shows that innate brain functions hold the answers. It all boils down to trust. When someone shows you trust, a feel-good jolt of oxytocin surges through your brain and triggers you to reciprocate.
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Trust Factor
- The Science of Creating High-Performance Companies
- Narrated by: Dan John Miller
- Length: 6 hrs and 28 mins
- Release date: 10-01-17
- Language: English
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£12.23 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Driven to Delight
- Delivering World-Class Customer Experience the Mercedes-Benz Way
- By: Joseph A. Michelli
- Narrated by: Joseph A. Michelli
- Length: 7 hrs and 31 mins
- Unabridged
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Overall4
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Performance4
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Story4
Driven to Delight offers an exclusive, behind-the-scenes look at CEO Steve Cannon and his leadership team's ambitious, multi-pronged strategy to elevate the company's customer experience to best-in-class across all brands and industries.
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Driven to Delight
- Delivering World-Class Customer Experience the Mercedes-Benz Way
- Narrated by: Joseph A. Michelli
- Length: 7 hrs and 31 mins
- Release date: 06-12-15
- Language: English
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£12.60 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Fearless and Free
- How Smart Women Pivot - and Relaunch Their Careers
- By: Wendy Sachs
- Narrated by: Joyce Bean
- Length: 7 hrs and 14 mins
- Unabridged
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Overall1
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Performance1
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Story1
We all need to think more like entrepreneurs. Seeking and seizing opportunities, boldly taking risks, quickly changing course - achieving success today requires the kind of action-first, fake-it-'til-you-make-it ethos celebrated in the tech industry. This formula is not typically a female one. Women tend to be cautious. We overthink our next moves, become paralyzed by fear, and simply don't act. We might be safer...but we're also stuck.
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Fearless and Free
- How Smart Women Pivot - and Relaunch Their Careers
- Narrated by: Joyce Bean
- Length: 7 hrs and 14 mins
- Release date: 06-02-17
- Language: English
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£12.38 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Leading the Starbucks Way
- 5 Principles for Connecting with Your Customers, Your Products, and Your People
- By: Joseph A. Michelli
- Narrated by: Joseph A. Michelli, Tom Parks
- Length: 8 hrs and 25 mins
- Unabridged
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Overall4
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Performance4
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Story4
One of the best-recognized and admired brands in the world, Starbucks singlehandedly transformed the ordinary delivery of coffee into a cultural phenomenon - a result of the company’s exemplary leadership practices. Joseph Michelli explains that the international success of Starbucks begins with a promise: To inspire and nurture the human spirit - one person, one cup, and one neighborhood at a time.
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Boring and sycophantic
- By SithLord on 11-05-23
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Leading the Starbucks Way
- 5 Principles for Connecting with Your Customers, Your Products, and Your People
- Narrated by: Joseph A. Michelli, Tom Parks
- Length: 8 hrs and 25 mins
- Release date: 30-04-14
- Language: English
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£12.87 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Working with Difficult People
- WorkSmart Series
- By: William Lundin Ph.D., Kathleen Lundin, Michael S. Dobson
- Narrated by: Unspecified
- Length: 3 hrs and 1 min
- Abridged
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Overall3
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Performance1
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Story1
Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time. But you don't have to be helpless in the face of other people's craziness! Knowing how to handle coworkers' disruptive behavior is one of the most important career skills you can have, allowing you to become a more valuable employee and a more self-reliant person.
Preview -
Working with Difficult People
- WorkSmart Series
- Narrated by: Unspecified
- Series: WorkSmart
- Length: 3 hrs and 1 min
- Release date: 08-09-08
- Language: English
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£8.68 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Men at Work
- The Roadmap to Gender Partnership
- By: Jennifer McCollum
- Narrated by: Jennifer McCollum
- Length: 7 hrs and 21 mins
- Unabridged
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Overall0
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Performance0
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Story0
Despite decades of progress, women are still facing persistent gaps in pay, representation, and opportunity. But here’s what’s often overlooked: men are struggling, too. Pressured to conform to outdated stereotypes—stoic, aggressive, competitive—many men feel boxed in, disconnected, and unable to show up as their full selves. In Men at Work, Jennifer McCollum, President and CEO of Catalyst, reveals a bold truth that the key to building inclusive, high-performing workplaces isn’t only about helping women—it’s about unlocking the full potential of men as well.
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Men at Work
- The Roadmap to Gender Partnership
- Narrated by: Jennifer McCollum
- Length: 7 hrs and 21 mins
- Release date: 03-03-26
- Language: English
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£13.14 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Virtual Leadership
- Practical Strategies for Getting the Best Out of Virtual Work and Virtual Teams
- By: Penny Pullan
- Narrated by: Karen Cass
- Length: 8 hrs and 32 mins
- Unabridged
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Overall4
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Performance4
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Story3
Virtual working - also known as remote working, telecommuting, flexible working, or homeworking - is an important and growing trend in the global employment landscape. Its popularity has increased due to globalization and outsourcing. However, unlocking the benefits of virtual work depends largely on the organizational culture, management, and leadership to support it. Virtual Leadership identifies the challenges of virtual work and explains how to develop the facilitative leadership mindset to effectively manage people remotely.
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Virtual Leadership
- Practical Strategies for Getting the Best Out of Virtual Work and Virtual Teams
- Narrated by: Karen Cass
- Length: 8 hrs and 32 mins
- Release date: 25-06-19
- Language: English
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£13.12 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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In Defense of Troublemakers
- The Power of Dissent in Life and Business
- By: Charlan Nemeth
- Narrated by: Joyce Bean
- Length: 6 hrs and 2 mins
- Unabridged
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Overall1
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Performance1
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Story1
We've decided by consensus that consensus is good. In In Defense of Troublemakers, psychologist Charlan Nemeth argues that this principle is completely wrong: left unchallenged, the majority opinion is often biased, unoriginal, or false. It leads planes and markets to crash, causes juries to convict innocent people, and can quite literally make people think blue is green. In the name of comity, we embrace stupidity. We can make better decisions by embracing dissent. Dissent forces us to question the status quo, consider more information, and engage in creative decision-making.
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In Defense of Troublemakers
- The Power of Dissent in Life and Business
- Narrated by: Joyce Bean
- Length: 6 hrs and 2 mins
- Release date: 02-10-18
- Language: English
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£12.23 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Extreme Teams
- Why Pixar, Netflix, AirBnB, and Other Cutting-Edge Companies Succeed Where Most Fail
- By: Robert Bruce Shaw
- Narrated by: James Foster
- Length: 7 hrs and 4 mins
- Unabridged
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Overall13
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Performance12
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Story12
Managers want great teams, but most build them around decades-old ideas and practices made popular by companies that have lost their edge. Extreme Teams looks at the new generation of teams driving growth in today's most innovative firms. They do this by doing things differently: hiring the right person instead of the best person; focusing on one priority while leaving room to explore new ideas; creating an environment where people are comfortable dealing with the uncomfortable.
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Extreme Teams
- Why Pixar, Netflix, AirBnB, and Other Cutting-Edge Companies Succeed Where Most Fail
- Narrated by: James Foster
- Length: 7 hrs and 4 mins
- Release date: 06-02-17
- Language: English
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£12.38 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Everyday Chaos
- Technology, Complexity, and How We're Thriving in a New World of Possibility
- By: David Weinberger
- Narrated by: Danny Campbell
- Length: 7 hrs and 52 mins
- Unabridged
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Overall5
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Performance5
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Story5
Artificial intelligence, big data, modern science, and the internet are all revealing a fundamental truth: The world is vastly more complex and unpredictable than we've allowed ourselves to see. Now that technology is enabling us to take advantage of all the chaos it's revealing, our understanding of how things happen is changing - and with it our deepest strategies for predicting, preparing for, and managing our world. This affects everything, from how we approach our everyday lives to how we make moral decisions and how we run our businesses.
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Everyday Chaos
- Technology, Complexity, and How We're Thriving in a New World of Possibility
- Narrated by: Danny Campbell
- Length: 7 hrs and 52 mins
- Release date: 14-05-19
- Language: English
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£12.91 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Turn Enemies into Allies
- The Art of Peace in the Workplace (Conflict Resolution for Leaders, Managers, and Anyone Stuck in the Middle)
- By: Judy Ringer, James Warda - foreword
- Narrated by: Coleen Marlo
- Length: 5 hrs and 29 mins
- Unabridged
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Overall0
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Performance0
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In today's workplace, managers, leaders, and HR professionals often believe they don't have the time to help employees navigate conflict. More often than not, however, it takes more time not to address conflict than to constructively intervene. But before you can successfully guide others in managing disagreements, you must be able to manage yourself - your mindset, presence, and behaviors.
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Turn Enemies into Allies
- The Art of Peace in the Workplace (Conflict Resolution for Leaders, Managers, and Anyone Stuck in the Middle)
- Narrated by: Coleen Marlo
- Length: 5 hrs and 29 mins
- Release date: 01-05-19
- Language: English
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£11.28 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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When Bad Teams Happen to Good People
- Your Complete Repair Guide for Successful Teamwork
- By: Valerie Patrick PhD, Anita Williams Woolley - foreword
- Narrated by: Teri Schnaubelt
- Length: 6 hrs and 38 mins
- Unabridged
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Overall1
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Performance1
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Story1
Why do some team members not get along? What is the best way to get new teams and ad-hoc teams to maximize their performance in the least amount of time? How can meetings be designed to achieve useful outcomes? Teams are the source of problem-solving and innovation that today’s organizations need to survive and thrive in an increasingly complex and challenging marketplace. Teamwork is hard because there is no magic formula or step-by-step procedure to ensure results.
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Loads of other better books: disappointing
- By Amazon Customer on 19-06-25
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When Bad Teams Happen to Good People
- Your Complete Repair Guide for Successful Teamwork
- Narrated by: Teri Schnaubelt
- Length: 6 hrs and 38 mins
- Release date: 01-07-21
- Language: English
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£12.29 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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