WorkSmart

Why is it that some people consistently seem to get more done than others? The answer is that they know how to set specific, achievable goals for themselves - and then follow through on them. This revised and updated edition of Goal Setting gives listeners powerful techniques they can use to set a goal, make a plan, and acquire the resources and power necessary to achieve their objectives.

Whether it's at home or at work, so much of our lives involves negotiating to get what we want. From negotiating a higher salary, to lowering costs from suppliers, to hammering out a new contract with a major customer, or even deciding where to go on vacation, the only way to consistently arrive at successful conclusions is to master the art of negotiation.

Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time. But you don't have to be helpless in the face of other people's craziness! Knowing how to handle coworkers' disruptive behavior is one of the most important career skills you can have, allowing you to become a more valuable employee and a more self-reliant person.