Showing titles in Management & Leadership

Brought to you by Penguin. One of the greatest football managers of our time tells the story of his illustrious career through his record-breaking seven Champions League wins. Carlo Ancelotti has won domestic titles in all of Europe's top five leagues, with teams including AC Milan, Juventus...

In Redesigning Thinking, Clive Grinyer discusses service design – the holistic process of managing all the points in a customer’s journey with the provider, from the initial introduction down to the last customer interaction, with the purpose of designing each interaction and experience in a way that is user-friendly and relevant to the customer.

The difference between growing your business and going out of business is your ability to think strategically. The problem is, most leaders are stuck in the operational weeds, struggling to find the time to make better strategic decisions. This challenge is only heightened by the rise of AI. While you know AI is the future, current demands leave you with no time to explore its benefits. Meanwhile, your competition is gaining an edge by integrating AI. The time to act is now.

In 1999 Joseph Pine and James Gilmore offered readers the idea of the experience economy as a new way to connect with customers and secure their loyalty. As a result, their book The Experience Economy is now a classic, embraced by listeners and companies worldwide and available in more than a dozen languages. Though the world has changed in many ways since then, the way to a customer’s heart has not.

Do you have a grip on your business, or does your business have a grip on you? All entrepreneurs and business leaders face similar frustrations: personnel conflict, profit woes, and inadequate growth. Decisions never seem to get made, or once made, fail to be properly implemented. But there is a solution. It’s not complicated or theoretical.

The productivity revolution is here, and most people are missing it. While others treat ChatGPT-5 like a fancy search engine, smart entrepreneurs and creators are using it to reclaim 15-20 hours per week through systematic automation. This isn't about getting better answers—it's about delegating entire workflows to an AI collaborator that never sleeps, never forgets, and gets smarter every day.

Michael Porter’s groundbreaking ideas on competition and strategy have unfolded over three decades and are spread across a dauntingly long list of publications. Every manager can name individual pieces of his work - competitive advantage, the value chain, five forces - but no one, not even Porter himself, has put the entire puzzle together to reveal it as an integrated whole. This lucid, concise audiobook does just that. This book provides an engaging summary of Porter’s ideas and an invaluable synthesis of this important body of work....

In The Masters of Private Equity and Venture Capital, the pioneers of the industry share the investing and management wisdom they have gained by investing in and transforming their portfolio companies. Based on original interviews conducted by the authors, this book is filled with colorful stories on the subjects that most matter to the high-level investor, such as selecting and working with management, pioneering new markets, adding value through operational improvements, applying private equity principles to non-profits, and much more.

From the creator of Valuetainment, the #1 YouTube channel for entrepreneurs, and “one of the most exciting thinkers” (Ray Dalio, author of Principles) in business today, comes a practical and effective guide for thinking more clearly and achieving your most audacious professional goals. Both...

Welcome to the Property Magic podcast. In this podcast, Simon Zutshi will deep dive into the property investment strategies and investor mindset from his book, Property Magic. Simon will also share Real Estate Investing hints, tips and tricks, which he normally only shares on his Property Mastermind Mentorship. Introducing your Host, Simon Zutshi. Property investing since 1995, financially independent at the age of 32, Author of Best Seller “Property Magic” and Founder of the property investors network (pin), the original and largest network Invest with Knowledge, Invest with skill ...

Snowflake CRO, Chris Degnan, and CMO, Denise Persson, have one of the longest executive sales and marketing relationships in history. They each built their teams from the ground up to help catapult Snowflake from a startup to one of the fastest-growing technology companies. Learn how Chris and Denise united two historically divided teams in Corporate America to achieve long-lasting customer relationships and enduring company success.

What are the underlying handful of fundamentals that haven't changed for over a hundred years? From Harnish's famous "One-Page Strategic Plan" to his concise outline of eight practical actions you can take to strengthen your culture, this book is a compilation of best practices adapted from some of the best-run firms on the planet. Included is an instructive chapter co-authored by Rich Russakoff, revealing winning tactics to get banks to finance your business.

Every leader faces storms. What separates those who drift from those who excel is not luck, but clear direction and firm resolve. The CEO’s Compass is the guide for leaders who want to navigate their teams through turbulence with courage and clarity. Drawing from decades of business experience, military service and lessons learned from coaching over 1,500 executives and interviewing 400 world-class guests — including CEOs, entrepreneurs, Olympians and Special Forces operators — this handbook distils the practical wisdom and proven strategies that define high-performing leaders.

A global security expert draws on psychological insights to help you master the art of social engineering—human hacking. Make friends, influence people, and leave them feeling better for having met you by being more empathetic, generous, and kind. Eroding social conventions, technology, and...

There’s an old saying that if the first thing you do each morning is eat a live frog, you’ll have the satisfaction of knowing you’re done with the worst thing you’ll have to do all day. For Tracy, eating a frog is a metaphor for tackling your most challenging task - but also the one that can have the greatest positive impact on your life. Eat That Frog! shows you how to organize each day so you can zero in on these critical tasks and accomplish them efficiently and effectively.

The Secret To Success Podcast is your weekly jolt of truth, strategy, and conviction from Eric Thomas (ET)—the world’s #1 motivational speaker—alongside CJ Quinney, Karl Phillips, and Jemal “9-to-5 Millionaire” King. No fluffy theory here. We talk mindset, money, relationships, leadership, faith, health, and execution—and we do it with straight talk, real stories, and proven playbooks you can run today. From locker rooms and boardrooms to classrooms and living rooms, we break down how high performers actually win consistently—and how you can too. Expect hot seats, uncomfortable ...

Since the original publication of Nudge more than a decade ago, the title has entered the vocabulary of businesspeople, policy makers, engaged citizens, and consumers everywhere. The book has given rise to more than 200 "nudge units" in governments around the world and countless groups of behavioral scientists in every part of the economy. It has taught us how to use thoughtful "choice architecture" - a concept the authors invented - to help us make better decisions for ourselves, our families, and our society.

Established in August 2014 this is a podcast for Employers, HR professionals and anyone who is interested in employment law & HR. It is designed to bring you an update on the Law and best practice for managing and recruiting staff and for dealing with any issues that may arise at work. Employment law changes on a daily basis and it can be really hard to keep up to date with the changes and essential elements of what you need to know to successfully run your business. This podcast is designed to bring you all the information you need to know in an easy to listen, easy to understand and easy to ...

Total Competition is the most compelling, comprehensive and revealing insight into what it takes to get to the top in Formula One that has ever been published. Across four decades, Ross Brawn was one of the most innovative and successful technical directors and then team principals in Formula One. Leading Benetton, Ferrari, Honda, Brawn and Mercedes, he worked with drivers such as Michael Schumacher, Jenson Button and Lewis Hamilton to make them world champions.

The power of effective listening is recognised as the essential tool of good management. In this book, Nancy Kline describes how we can achieve this and presents a step-by-step guide that can be used in any situation. Whether you want to have more productive meetings, solve business problems, create bold strategies, or build stronger relationships, this book offers you a new world of possibilities.