Difficult Work

Are you living in chaos because you keep putting off important tasks until the last minute? Do you feel disorganized at home and at work? Are you experiencing feelings of anxiety, frustration, and helplessness because of all your unfinished projects? If so, it's time to break the procrastination habit and rewire your difficult work habits.

You know the feeling. You're in a conversation at work. Someone questions you, interrupts you, or pushes too far. And suddenly, your mind goes blank. Later, you replay everything. You think of what you should have said. But in the moment, you freeze. This book changes that.

Ever found yourself stuck in a conversation with someone who just won't listen, or worse, keeps twisting everything to suit their needs? Dealing with difficult people can feel like navigating a minefield, especially when you need to keep the peace without losing your mind. Whether it's a narcissist, a manipulator, or that one coworker who thinks they're always right, this guide is here to help you regain control.

This book contains some proven techniques for managing yourself, as well as managing difficult people. If you gain a better understanding of yourself, build your confidence, and use these techniques, then you’ll make your life a whole lot easier.

Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one. 

Reclaim your peace and set ironclad boundaries to survive toxic relationships and emotional manipulation. Whether you are commuting to face a hostile workplace or navigating the exhausting chaos of a difficult divorce, this empowering psychology guide is your lifeline. Stop walking on eggshells...

Master workplace conflict and transform tough feedback into unshakeable team trust with this leadership playbook. Perfect for your morning commute, this audio guide replaces pre-meeting anxiety with calm, steady confidence. Stop dreading emotional reactions and start treating high-stakes...

For years, Sebastian has been lying to himself, doing whatever it took to convince himself that Mikey was just his best friend and the pain in the ass that he couldn’t stop thinking about; and now... He would do absolutely anything to stop screwing this up, but that probably wasn’t going to happen, not with his brother determined to help him. With every soul-crushing piece of advice his brother threw his way, Sebastian found himself thinking about everything that he had to lose if Mikey didn’t feel the same way and wondered if he was about to make the biggest mistake of his life.

Difficult brings to life the conflicts that arise for mothers who are confronted with the unexpected and burdensome dependencies of their adult children associated with mental illness, substance use, or chronic unemployment. Through real stories of mothers and their challenging adult children, this book offers accessible, provocative, and, at times, shocking illustrations of the excruciating maternal dilemma: Which takes precedence—the needs of the mother or of the distressed adult child? Difficult addresses a family situation which too many keep secret. 

'One of Britain's leading experts on narcissism' The Times Dr Sarah Davies turns her attention to narcissism in the workplace with advice for navigating your professional relationships. From horrible bosses to misbehaving juniors, Davies offers a compelling insight into how narcissists function...

Master workplace conflict and protect your emotional boundaries to instantly stop toxic behavior in its tracks. If your morning commute is filled with anxiety over office politics, passive-aggressive emails, or micromanaging bosses, it is time to reclaim your peace. Transform a draining workday...

At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.

Fully revised and updated—the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time. The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she...

An explosive boss, a controlling boyfriend, a gaslighting colleague, an interfering mother-in-law, a friend who talks only about herself - we all know them, but how do we deal with them? Difficult people take over our lives. They live rent-free in our heads. We steel ourselves before we meet...

This book gives you the specific scripts to improve even the most difficult personalities!

Read by the authors. An essential guide to master any workplace conflict with confidence and ease, have less drama, better results, and thrive at work. In many workplaces today, workplace conflict is an escalating issue. The shift to remote work and hybrid teams has left many people longing for...

Transform executive pressure into strategic influence by mastering clear management communication and conflict resolution. Whether prepping for a tense review on your morning commute or aligning a remote team, authoritative messaging is your ultimate tool. Build durable trust with every word you...

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.

“Elizabeth Earnshaw’s gentle guidance will help any type of couple, whether they are dealing with small day-to-day problems or long-standing conflicts. She takes an accessible approach to couples therapy on the page, making these relationship tools feel easy—and even fun.” —Lori...

Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time. But you don't have to be helpless in the face of other people's craziness! Knowing how to handle coworkers' disruptive behavior is one of the most important career skills you can have, allowing you to become a more valuable employee and a more self-reliant person.