Career Services
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The Customer Service Revolution
- Overthrow Conventional Business, Inspire Employees, and Change the World
- By: John R. DiJulius III
- Narrated by: Joel Richards
- Length: 4 hrs and 54 mins
- Unabridged
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Overall2
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Performance2
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Story2
In The Customer Service Revolution, DiJulius points out how numerous companies have made customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the customer - which ultimately permeates into people’s personal lives at home and in their communities.
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The author's passion for customer service is contagious
- By Thomas Kennedy on 28-03-25
Preview -
The Customer Service Revolution
- Overthrow Conventional Business, Inspire Employees, and Change the World
- Narrated by: Joel Richards
- Length: 4 hrs and 54 mins
- Release date: 02-10-20
- Language: English
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In The Customer Service Revolution, DiJulius points out how numerous companies have made customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant....
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£10.59 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Ten Year Career
- Reimagine Business, Design Your Life, Fast Track Your Freedom
- By: Jodie Cook
- Narrated by: Derek Sivers, Jodie Cook
- Length: 8 hrs and 34 mins
- Unabridged
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Overall12
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Performance10
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Story10
Reimagine your future, adjust your efforts, jump into action and work for just ten more years before doing what the hell you want! Building a business can be confusing. Entrepreneurs aren't sure whether to keep control or delegate and automate, say yes or say no, work all hours or prioritise work-life balance. They take advice from all directions and wind up feeling overwhelmed and overworked without a finish line in sight.
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Do what no one else is doing!
- By Amazon Customer on 03-10-24
Preview -
Ten Year Career
- Reimagine Business, Design Your Life, Fast Track Your Freedom
- Narrated by: Derek Sivers, Jodie Cook
- Length: 8 hrs and 34 mins
- Release date: 21-07-22
- Language: English
- Reimagine your future, adjust your efforts, jump into action and work for just ten more years before doing what the hell you want! Building a business can be confusing. Entrepreneurs aren't sure whether to keep control or delegate and automate, say yes or say no, work all hours or prioritise...
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£15.79 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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The Best Service Is No Service
- How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
- By: Bill Price, David Jaffe
- Narrated by: Jim Bond
- Length: 10 hrs and 11 mins
- Abridged
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Overall8
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Performance7
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Story7
Most customer service operations have it wrong. They gauge their effectiveness and productivity based on the number of customer calls or contacts they handle. But do your customers really want a "relationship" with your company's customer service department, or do they simply want to purchase your products or services so they can put them to use?
Preview -
The Best Service Is No Service
- How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
- Narrated by: Jim Bond
- Length: 10 hrs and 11 mins
- Release date: 29-04-08
- Language: English
- Most customer service operations have it wrong. They gauge their effectiveness and productivity based on the number of customer calls or contacts they handle....
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£13.41 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Career and Family
- Women's Century-Long Journey toward Equity
- By: Claudia Goldin
- Narrated by: Nancy Crane
- Length: 9 hrs and 26 mins
- Unabridged
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Overall13
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Performance11
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Story11
A century ago, it was a given that a woman with a college degree had to choose between having a career and a family. Today, there are more female college graduates than ever before, and more women want to have a career and family, yet challenges persist at work and at home. This book traces how generations of women have responded to the problem of balancing career and family as the twentieth century experienced a sea change in gender equality, revealing why true equity for dual career couples remains frustratingly out of reach.
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An important piece of research
- By Miranda Staveley on 31-12-23
Preview -
Career and Family
- Women's Century-Long Journey toward Equity
- Narrated by: Nancy Crane
- Length: 9 hrs and 26 mins
- Release date: 12-10-21
- Language: English
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This audiobook narrated by Nancy Crane traces women’s journey to close the gender wage gap and sheds new light on the continued struggle to achieve equity between couples at home....
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£14.42 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Happen to Your Career
- An Unconventional Approach to Career Change and Meaningful Work
- By: Scott Anthony Barlow
- Narrated by: Scott Anthony Barlow
- Length: 4 hrs and 35 mins
- Unabridged
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Overall3
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Performance3
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Story3
This book is for you if you want to do meaningful work that pays well. If you want to make a big career change without going back to school or taking a step down. If you’ve often wondered if there could be more out there for you. Spoiler alert: There is!
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Inspirational - great examples of actual journeys
- By Donna N on 15-09-23
Preview -
Happen to Your Career
- An Unconventional Approach to Career Change and Meaningful Work
- Narrated by: Scott Anthony Barlow
- Length: 4 hrs and 35 mins
- Release date: 03-02-23
- Language: English
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This book is for you if you want to do meaningful work that pays well. If you want to make a big career change without going back to school or taking a step down. If you’ve often wondered if there could be more out there for you. Spoiler alert: There is....
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£10.86 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Career Game
- By: Louise Mensch
- Narrated by: Laurel Lefkow
- Length: 11 hrs and 11 mins
- Unabridged
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Overall12
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Performance8
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Story10
Music mogul Rowena Krebs is now a legend - she’s even made it to the Hall of Fame. Her old rival, now best friend, Topaz Rossi, is the designer-clad top dog at American Magazines. Both women are happily married - and life seems sweet. But things are changing: Rowena senses a shift, both in business and maybe on the home front. Topaz knows her circulation figures are dropping but not what is wrong with her husband.
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classic
- By Miss Emma Charlton on 28-04-23
Preview -
Career Game
- Narrated by: Laurel Lefkow
- Length: 11 hrs and 11 mins
- Release date: 01-11-15
- Language: English
- Music mogul Rowena Krebs is now a legend - she’s even made it to the Hall of Fame. Her old rival, now best friend, Topaz Rossi, is the designer-clad top dog at American Magazines....
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£13.63 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Customer Service Training 101
- Quick and Easy Techniques That Get Great Results, Third Edition
- By: Renee Evenson
- Narrated by: Sandra Burr
- Length: 6 hrs and 40 mins
- Unabridged
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Overall4
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Performance3
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Story2
Whether you're a manager, owner, or employee, Customer Service Training 101 gets you up to speed fast. The completely revised and updated third edition addresses every aspect of face-to-face, phone, online, social media, and self-service interactions. Using scenarios, guidelines, and practice exercises, this inspiring training manual explains what to say and do, what to avoid, and why interactions go astray.
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Falling asleep
- By Rude K. on 18-05-18
Preview -
Customer Service Training 101
- Quick and Easy Techniques That Get Great Results, Third Edition
- Narrated by: Sandra Burr
- Length: 6 hrs and 40 mins
- Release date: 12-12-17
- Language: English
- Customer service skills are essential to the success of your company. This popular crash course equips you and your employees to excel in this important role....
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£12.29 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Vos pensées à votre service
- By: Dr. Wayne W. Dyer, Byron Katie
- Narrated by: Danièle Panneton, Vincent Davy
- Length: 2 hrs and 5 mins
- Unabridged
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Overall0
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Performance0
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Story0
Réunis pour la première fois pour une conférence, Wayne Dyer et Byron Katie se penchent sur les effets puissants de vos pensées et sur la façon dont ces dernières créent votre expérience. En écoutant cet enregistrement, vous découvrirez un processus de transformation qui vous permettra d'identifier les pensées stressantes qui sont à l'origine de la peine et de la souffrance dans votre vie.
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Vos pensées à votre service
- Narrated by: Danièle Panneton, Vincent Davy
- Length: 2 hrs and 5 mins
- Release date: 07-02-14
- Language: French
- Réunis pour la première fois pour une conférence, Wayne Dyer et Byron Katie se penchent sur les effets puissants de vos pensées...
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£7.04 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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The Four Year Career
- How to Make Your Dreams of Fun and Financial Freedom Come True - or Not...
- By: Richard B. Brooke
- Narrated by: Richard B. Brooke
- Length: 1 hr and 27 mins
- Unabridged
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Overall145
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Performance113
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Story115
The Four Year Career is Richard Brooke's newly updated, essential guide to network marketing. This thought-provoking, quick read presents industry facts while dispelling many commonly accepted network marketing myths. It will provide you and your prospects with a thorough understanding of residual royalty income through network marketing - one of the most innovative, yet misunderstood business concepts in the world.
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Excellent!
- By Tracy on 03-04-16
Preview -
The Four Year Career
- How to Make Your Dreams of Fun and Financial Freedom Come True - or Not...
- Narrated by: Richard B. Brooke
- Length: 1 hr and 27 mins
- Release date: 24-02-16
- Language: English
- The Four Year Career is Richard Brooke's newly updated, essential guide to network marketing....
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£6.21 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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The Career Code: Top 10 Psychological Tactics for Getting Ahead at Work
- Business and Finance, Book 1
- By: Liora Quade
- Narrated by: Erica J. Reeves
- Length: 2 hrs and 30 mins
- Unabridged
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Overall48
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Performance38
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Story38
In this audiobook, you’ll discover ten essential psychological tactics that have the potential to transform the way you navigate your career. These strategies are not gimmicks. They are rooted in research, practiced by top performers across industries, and adaptable to your own personality and goals.
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Must-listen for ambitious professionals
- By Courtney Giles on 21-08-25
Preview -
The Career Code: Top 10 Psychological Tactics for Getting Ahead at Work
- Business and Finance, Book 1
- Narrated by: Erica J. Reeves
- Series: Business and Finance, Book 1
- Length: 2 hrs and 30 mins
- Release date: 09-06-25
- Language: English
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In this audiobook, you’ll discover ten essential psychological tactics that have the potential to transform the way you navigate your career. These strategies are not gimmicks.
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£9.71 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Managed Services in a Month: Build a Successful, Modern Computer Consulting Business in 30 Days, 3rd Edition
- By: Karl W. Palachuk
- Narrated by: Gregory Zarcone
- Length: 5 hrs and 25 mins
- Unabridged
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Overall7
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Performance7
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Story6
The ultimate do-it-now guide to getting started in managed services. Now includes chapters on cloud services, bundling, and more. Whether you're a new computer consultant or an experienced technician making the move to managed services, this is the perfect audiobook for you! The audiobook includes step-by-step instructions for creating service offerings, reformulating your business, creating service agreements, and more!
Preview -
Managed Services in a Month: Build a Successful, Modern Computer Consulting Business in 30 Days, 3rd Edition
- Narrated by: Gregory Zarcone
- Length: 5 hrs and 25 mins
- Release date: 24-01-18
- Language: English
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The ultimate do-it-now guide to getting started in Managed Services. Now includes chapters on Cloud Services, bundling, and more....
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£11.27 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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An Education in Service Management
- A Guide to Building a Successful Service Management Career and Delivering Organisational Success
- By: David Barrow
- Narrated by: Andrew Kingston
- Length: 5 hrs and 31 mins
- Unabridged
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Overall2
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Performance2
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Story2
A guide to building a successful service management career and delivering organizational success. IT is a business-critical function. It delivers experiences, stimulates strategic shifts, and protects organizations from theft, cyber attacks, and the related regulatory, reputational and financial impacts.
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Finally. A book that demystifies Service Managent
- By David Barrow on 10-07-24
Preview -
An Education in Service Management
- A Guide to Building a Successful Service Management Career and Delivering Organisational Success
- Narrated by: Andrew Kingston
- Length: 5 hrs and 31 mins
- Release date: 18-04-24
- Language: English
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A guide to building a successful service management career and delivering organizational success.
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£12.44 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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The Service Startup
- Design Thinking Gets Lean
- By: Tenny Pinheiro
- Narrated by: James Fouhey
- Length: 4 hrs and 36 mins
- Unabridged
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Overall10
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Performance9
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Story9
This book is a practical guide that explores how startup entrepreneurs and business leaders, who hold no design degrees, can integrate service design into their development cycles to create sustainable, desirable, and profitable new services.
Preview -
The Service Startup
- Design Thinking Gets Lean
- Narrated by: James Fouhey
- Length: 4 hrs and 36 mins
- Release date: 10-04-17
- Language: English
- This book is a practical guide that explores how startup entrepreneurs and business leaders can integrate service design into their development cycle...
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£10.58 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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The Absolutely Unbreakable Rules of Service Delivery
- How to Manage Your Business to Maximize Customer Service, Profit, and Employee Culture
- By: Karl Palachuk
- Narrated by: Robin Palachuk
- Length: 5 hrs and 27 mins
- Unabridged
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Overall0
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Performance0
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Story0
How can you guarantee that your company delivers great service, has a great culture, and still manages to stay profitable? You need to follow certain “Unbreakable Rules” for success. Best-selling business author and coach Karl W. Palachuk draws on more than thirty years of owning and running service-based businesses to present the rules his companies live by. These rules will help you align your personal and professional goals while creating “standard operating procedures” to automate successful habits.
Preview -
The Absolutely Unbreakable Rules of Service Delivery
- How to Manage Your Business to Maximize Customer Service, Profit, and Employee Culture
- Narrated by: Robin Palachuk
- Length: 5 hrs and 27 mins
- Release date: 16-12-23
- Language: English
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Best-selling business author and coach Karl W. Palachuk draws on more than thirty years of owning and running service-based businesses to present the rules his companies live by. These rules will help you align your personal and professional goals....
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£11.95 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Building a Smart Customer Service System with AI
- From Chatbots to Personalized Support
- By: Deacon John O'Maley
- Narrated by: Gerald Seguin
- Length: 1 hr and 17 mins
- Unabridged
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Overall0
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Performance0
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Story0
Unlock the future of customer service with AI. Building a Smart Customer Service System with AI: From Chatbots to Personalized Support is a comprehensive guide that shows businesses how to leverage artificial intelligence to transform their customer support operations.
Preview -
Building a Smart Customer Service System with AI
- From Chatbots to Personalized Support
- Narrated by: Gerald Seguin
- Series: The Deacon O’Maley AI Business Series
- Length: 1 hr and 17 mins
- Release date: 11-08-25
- Language: English
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Unlock the future of customer service with AI. Building a Smart Customer Service System with AI: From Chatbots to Personalized Support is a comprehensive guide that shows businesses how to leverage artificial intelligence to transform their customer support operations.
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£7.28 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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PowerLift Your Career
- Everything You Need to Succeed
- By: Ife Thomas
- Narrated by: Ife Thomas
- Length: 4 hrs and 4 mins
- Unabridged
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Overall6
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Performance4
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Story4
This is an instruction manual that is easy to follow. Ife Thomas knows what it takes to reach physical fitness as she is a trained professional dancer. When you work out your mind the same way you work out your body you will become a peak performer. You will learn proven methods and techniques based on psycho-cybernetics, science, philosophy, physics and personal success principals. Each chapter will show you exactly what you must do to not only survive but thrive in your career and life.
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Powerlifting my whole life
- By chrissy on 20-02-17
Preview -
PowerLift Your Career
- Everything You Need to Succeed
- Narrated by: Ife Thomas
- Length: 4 hrs and 4 mins
- Release date: 20-12-16
- Language: English
- When you work out your mind the same way you work out your body you will become a peak performer....
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£10.17 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Career Planning for Teens
- Your Ultimate Guide for Self-Discovery, Skill Mastery, and Future Success without Student Loans
- By: Miles JD
- Narrated by: Drew Alan Baker
- Length: 4 hrs and 50 mins
- Unabridged
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Overall50
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Performance50
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Story50
Discover a Path to Success That Doesn't Start in Debt! Are you a teen or a parent of a teen worried about the financial burdens of college and uncertain career paths? "Career Planning for Teens: Your Ultimate Guide for Self-Discovery, Skill Mastery, and Future Success Without Student Loans" offers a groundbreaking approach to preparing for the future.
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What every teen needs to know…
- By Julie Chimen on 28-02-25
Preview -
Career Planning for Teens
- Your Ultimate Guide for Self-Discovery, Skill Mastery, and Future Success without Student Loans
- Narrated by: Drew Alan Baker
- Length: 4 hrs and 50 mins
- Release date: 14-08-24
- Language: English
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Discover a Path to Success That Doesn't Start in Debt! Are you a teen or a parent of a teen worried about the financial burdens of college and uncertain career paths?
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£11.66 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Introduction to Executive Protection
- By: Dale L. June, Elijah Shaw
- Narrated by: Dan Levy
- Length: 14 hrs and 36 mins
- Unabridged
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Overall2
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Performance2
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Story2
Since its original publication in 1998, Introduction to Executive Protection has been considered the bible of the executive security industry. Now in its fourth edition, this new volume, conceived and developed by Dale L. June, drawing from his experiences in the United States Secret Service, law enforcement, and the private sector, has been reworked and revised with new content, sections, and input with over 60 percent new material. this audiobook is a powerful learning tool, with the author now joined by Elijah Shaw, one of the foremost experts.
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Great foundation for the role in EP
- By Gray on 29-12-23
Preview -
Introduction to Executive Protection
- Narrated by: Dan Levy
- Length: 14 hrs and 36 mins
- Release date: 28-02-22
- Language: English
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Since its original publication in 1998, Introduction to Executive Protection has been considered the bible of the executive security industry. Now in its fourth edition, this new volume, conceived and developed by Dale L. June, has been reworked and revised with new content....
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£15.09 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Service Desk Manager's Crash Course
- By: Phil Gerbyshak
- Narrated by: Alexander Adams
- Length: 2 hrs and 53 mins
- Unabridged
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Overall2
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Performance2
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Story1
In Service Desk Manager's Crash Course, you'll learn from the experience of one of the industry's most well-known former practitioners. Phil Gerbyshak offers an updated and easy-to-understand source for the new manager, and a great refresher for the seasoned one. His combination of expertise and easy-to-grasp teaching veers close to genius for a support desk reference.
Preview -
Service Desk Manager's Crash Course
- Narrated by: Alexander Adams
- Length: 2 hrs and 53 mins
- Release date: 29-08-16
- Language: English
- In Service Desk Manager's Crash Course, you'll learn from the experience of one of the industry's most well-known former practitioners....
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£9.08 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Total Business Turnaround
- Why Home Service Businesses Don’t Make $1,000,000
- By: Mike Andes
- Narrated by: Mike Andes
- Length: 5 hrs and 2 mins
- Unabridged
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Overall3
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Performance3
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Story3
This book contains the playbooks that took me from sleeping in my office closet to owning a business that generates $50,000,000+ per year. You can use these playbooks to turn around your business within one hour. Each chapter offers a crucial insight you can integrate into your business now. You just have to know where to look…and the first place is in this audiobook.
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Good to listen for a summary of things to do
- By Aristides on 01-06-25
Preview -
Total Business Turnaround
- Why Home Service Businesses Don’t Make $1,000,000
- Narrated by: Mike Andes
- Length: 5 hrs and 2 mins
- Release date: 17-07-24
- Language: English
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You can use these playbooks to turn around your business within one hour. Each chapter offers a crucial insight you can integrate into your business now. You just have to know where to look…and the first place is in this audiobook.
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£12.20 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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