Showing results by publisher "IT Governance Publishing Ltd" in All Categories

An excellent supplement to any ITIL 4 create, deliver, and support training course. ITIL® 4 Create, Deliver and Support (CDS): Your Companion to the ITIL 4 Managing Professional CDS Certification is a study guide designed to help students pass the ITIL® 4 create, deliver, and support module.

ITIL® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 foundation exam. It is fully aligned with the foundation course syllabus, and gives a clear and concise overview of the facts. This second edition has been updated to align with amendments to the ITIL® 4 foundation syllabus.

An excellent supplement to any ITIL 4 High-velocity IT training course.

ITIL® 4 High-velocity IT (HVIT)–Your Companion to the ITIL 4 Managing Professional HVIT Certification is a study guide designed to help students pass the ITIL® 4 high-velocity IT module.

ITIL® 4 Direct, Plan and Improve (DPI) is a study guide designed to help students pass the ITIL® 4 Direct, Plan and Improve module. It provides students with the information they need to pass the exam, and help them become a successful practitioner, with additional guidance throughout which they can lean on once their training and exam are over.

This book presents a timely and significant addition to the ongoing discourse around the ethical implications of AI in general, as well as the new and disruptive AI technologies, such as generative AI platforms like ChatGPT.

Simplify DORA (EU’s Digital Operational Resilience Act) compliance with our concise and insightful guide. Designed for busy professionals, this guide distils key principles and compliance strategies into an easily digestible format.

This book exposes the problems that arise from a patriarchal or narrow-minded work culture. It tells the story of professionals in multiple industries where they are confronted by male dominance or discrimination. We see how characters become allies for each other to support personal and professional development.

We live in a world where technology and vast quantities of data play a considerable role in everyday life, both personal and professional. For the foreseeable future (and perhaps beyond), the growth and prominence of data in business shows no signs of slowing down, even if the technology in question will likely change in ways perhaps unimaginable today. Naturally, all this innovation brings huge opportunities and benefits to organizations and people alike. However, these come at more than just a financial cost.

ITIL® 4 Drive Stakeholder Value (DSV)–Your Companion to the ITIL 4 Managing Professional DSV Certification is a study guide designed to help students pass the ITIL 4 specialist: drive stakeholder value module.

This audiobook is a comprehensive cyber security implementation manual which gives practical guidance on the individual activities identified in the IT Governance Cyber Resilience Framework (CRF) that can help organisations become cyber resilient and combat the cyber threat landscape.

A guide to building a successful service management career and delivering organizational success. IT is a business-critical function. It delivers experiences, stimulates strategic shifts, and protects organizations from theft, cyber attacks, and the related regulatory, reputational and financial impacts.

Written by an acknowledged expert on the ISO/IEC 27001 standard, ISO 27001: 2022–An Introduction to Information Security and the ISMS Standard is an ideal primer for anyone implementing an information security management system aligned to ISO 27001: 2022.

A concise introduction to the NIST CSF 2.0The NIST CSF (Cybersecurity Framework) 2.0 is designed to protect organizations from cyber attacks. Although the CSF was developed to help US organizations involved in infrastructure to systematically organize their critical activities and ensure they remain up to date, Version 2.0 states that “The CSF is designed to be used by organizations of all sizes and sectors, including industry, government, academia, and nonprofit organizations, regardless of the maturity level of their cybersecurity programs.”

The Service Desk Handbook: A Guide to Service Desk Implementation, Management, and Support provides operational guidance for implementing, managing, and supporting service desks in the enterprise.

This audiobook celebrates the individuals who are striving to protect us in an ever-expanding technological era. Data and technology are so important to our lives that protecting people who use technology is incredibly important. The professionals working to protect children, adults, and corporations have a tough job, and this audiobook celebrates their work while advocating ways for improving cyber security services and fighting cyber crime.

This audiobook recounts case studies to show the types of threats we face and provides a comprehensive coverage of risk management tactics and strategies to protect yourself against such nefarious threat actors. These include key mitigation and controls for information security or security and HR-related professionals.

Well-Being in the Workplace: A Guide to Resilience for Individuals and Teams is aimed at managers who need to build resilience in both themselves and their team, and improve their own and others’ well-being. Managers, team leaders, those in HR roles, and employees looking to adapt to new ways of working will find this book invaluable.

The world of work has changed dramatically in the last decade, and so has our expectations. Changing jobs, roles, locations, sectors, and careers is becoming the new normal. Furthermore, the shift to remote working due to the Covid-19 pandemic has dramatically altered the working world, and for many, has led to reflection and a desire for a career change.

Whether it’s the next big ransomware attack or cyber terrorism, digital threats have evolved drastically in recent years. Issues surrounding phishing, misinformation, cyber terrorism, physical security, and privacy continue to arise for both individual users and large enterprises.

Ransomware will cost companies around the world $20 billion in 2021. Prepare for, recognise, and survive ransomware attacks with this essential guide, which sets out clearly how ransomware works, to help business leaders better understand the strategic risks, and explores measures that can be put in place to protect the organisation.