The Service Desk Handbook
A Guide to Service Desk Implementation, Management, and Support
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Narrated by:
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Stephen Perring
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By:
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Sanjay Nair
About this listen
The Service Desk Handbook: A Guide to Service Desk Implementation, Management, and Support provides operational guidance for implementing, managing, and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL® to accomplish their tasks while making the necessary adaptations as per their organization’s needs.
PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.
©2020 IT Governance Publishing Ltd (P)2023 IT Governance Publishing Ltd
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