Showing titles in Conflict Resolution & Mediation
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Managing the Difficult: Zero Tolerance
- Proven Strategies for Dealing with Difficult People
- By: Rory Sullivan
- Narrated by: Stu Royce
- Length: 3 hrs
- Unabridged
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All of us have been in a situation where we have to manage or lead a group of people. No matter if you are the owner of a small startup, a supervisor, or the head of a million dollar company, you know managing a group of people is one of the hardest jobs in the world. Just think about how hard it is to organize and satisfy a whole family on vacation. This should be a piece of cake compared to the challenges someone in a management position is facing. As a higher-up, you don't want to be the authoritarian bad guy everyone uses to point fingers at.
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Managing the Difficult: Zero Tolerance
- Proven Strategies for Dealing with Difficult People
- Narrated by: Stu Royce
- Length: 3 hrs
- Release date: 03-10-19
- Language: English
- Career Success · Management
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£11.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
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Emotionale Intelligenz Erhöhen: Emotionen Wahrnehmen, Verstehen Und Ausdrücken [Emotional Intelligence Increase: Perceive, Understand, and Express Emotions]
- By: Carsten Voller
- Narrated by: Daniel Meyer-Dinkgrafe
- Length: 1 hr and 7 mins
- Unabridged
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Jahrzehnte hat der Intelligenzquotient bestimmt, wie schlau man ist und damit auch, wie erfolgreich man werden kann. Wie bequem war es doch, endlich die Fähigkeiten eines Menschen in Zahlen ausdrücken zu können. Aber in den 90er Jahren kamen Bedenken auf. Wissenschaftler bezweifelten, dass mit dem IQ alleine bestimmt werden kann, wie schlau ein Mensch ist. Dank der modernen Hirnforschung wurde immer deutlicher, dass wir nicht nur rationale Wesen sind, sondern vor allem auch emotionale Wesen.
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Emotionale Intelligenz Erhöhen: Emotionen Wahrnehmen, Verstehen Und Ausdrücken [Emotional Intelligence Increase: Perceive, Understand, and Express Emotions]
- Narrated by: Daniel Meyer-Dinkgrafe
- Length: 1 hr and 7 mins
- Release date: 23-04-19
- Language: German
- Career Success · Emotions · Personal Development
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£6.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
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Bridging the Generational Divide: Millennials and Boomers: Humanistic Communication Strategies to Help Bridge Generational Divides
- By: Jennifer Hancock
- Narrated by: Jennifer Hancock
- Length: 1 hr and 11 mins
- Unabridged
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In this audiobook, we will discuss the research on generational differences and consider how we might use the knowledge to create more effective communication strategies. At the core of this approach is a humanistic respect for the dignity and worth of each human in your company. This is the companion book to the Online course Bridging the Generational Divide: Millennials and Boomers. It contains transcripts of the course for easy home reference. Individuals and groups can benefit from this course.
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Bridging the Generational Divide: Millennials and Boomers: Humanistic Communication Strategies to Help Bridge Generational Divides
- Narrated by: Jennifer Hancock
- Length: 1 hr and 11 mins
- Release date: 07-11-18
- Language: English
- Career Success
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Developing Leadership Skills 62: Continuous Improvement in Your Work Group
- Module 7 Section 2
- By: Jeffrey Liker
- Narrated by: Jeffrey Liker, George Trachilis
- Length: 18 mins
- Unabridged
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Follow along as Dr. Liker explains the Lean Leadership Development Model (LLDM) and how it aligns with the accepted principles of operational excellence. The teaching objectives for this section are to review the Lean Leadership Development Model; discuss the self-development learning cycles in more detail; and point out the triggers that tell you when you are ready for Hoshin Kanri.
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Developing Leadership Skills 62: Continuous Improvement in Your Work Group
- Module 7 Section 2
- Narrated by: Jeffrey Liker, George Trachilis
- Length: 18 mins
- Release date: 23-07-18
- Language: English
- Career Success
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Developing Leadership Skills 51: The Heart of Continuous Improvement, Module 6, Section 2
- By: Jeffrey Liker
- Narrated by: Jeffrey Liker
- Length: 16 mins
- Original Recording
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Follow along as Dr. Liker explains the Lean Leadership Development Model (LLDM) and how it aligns with the accepted principles of operational excellence. Learn about the behaviors required to sustain it long term, and understand how leadership must walk the talk of "True North".
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Developing Leadership Skills 51: The Heart of Continuous Improvement, Module 6, Section 2
- Narrated by: Jeffrey Liker
- Length: 16 mins
- Release date: 23-05-18
- Language: English
- Career Success
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Développer son assertivité
- Coaching pro 42
- By: Véronique Bronckart
- Narrated by: Alban Barthélemy
- Length: 27 mins
- Unabridged
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Vous avez du mal à exposer votre opinion ? Vous n'osez pas dire "non" à la demande d'un de vos supérieurs ? Quand une situation vous dérange, vous ravalez votre frustration sans l'exprimer à haute voix ? Sans doute est-il temps de travailler votre assertivité, c'est-à-dire votre capacité à vous affirmer dans le respect de l'autre.
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Développer son assertivité
- Coaching pro 42
- Narrated by: Alban Barthélemy
- Series: Coaching pro
- Length: 27 mins
- Release date: 26-11-17
- Language: French
- Career Success · Leadership
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Work with Me
- Resolving Everyday Conflict in Your Organization
- By: Gini Graham Scott
- Narrated by: Alexander G.
- Length: 4 hrs and 43 mins
- Unabridged
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In Work with Me, author Gini Graham Scott presents her proven conflict resolution model — first outlined in her popular book Resolving Conflict and later in Disagreements, Disputes and All-Out War. Here she applies this model to the workplace, guiding readers on how tomanage emotions and use logic and intuition to resolve common problems on the job.
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Work with Me
- Resolving Everyday Conflict in Your Organization
- Narrated by: Alexander G.
- Length: 4 hrs and 43 mins
- Release date: 23-10-17
- Language: English
- Employment · Career Success
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£11.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
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Capacitación 101
- By: John C. Maxwell
- Narrated by: Eduardo Gonzalez
- Length: 2 hrs and 37 mins
- Unabridged
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Capacitación 101, es lo “mejor de lo mejor” de Maxwell sobre el tema. Los temas que incluye son: ¿Por qué necesito capacitar a otros? ¿Cuáles son las características de alguien que tiene el potencial para llegar a ser un líder? ¿Cómo puedo invertir en el equipo a largo plazo?...
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Capacitación 101
- Narrated by: Eduardo Gonzalez
- Length: 2 hrs and 37 mins
- Release date: 26-10-16
- Language: Spanish
- Career Success · Christian Living · Christianity
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Negotiating with Tough Customers
- Never Take "No!" for a Final Answer and Other Tactics to Win at the Bargaining Table
- By: Steve Reilly
- Narrated by: Steven Menasche
- Length: 5 hrs and 36 mins
- Unabridged
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Negotiation is the middle ground between capitulation and stonewalling, a back and forth between two parties trying to reach agreement. If a price or other term is nonnegotiable, there is no give and take, just "take it or leave it". You may think you are negotiating, but if the other side isn't playing, you aren't either. Regardless of the industry, situation, or product, the two most common mistakes negotiators make are: 1. They give ground too easily, and 2. They get nothing in return.
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Negotiating with Tough Customers
- Never Take "No!" for a Final Answer and Other Tactics to Win at the Bargaining Table
- Narrated by: Steven Menasche
- Length: 5 hrs and 36 mins
- Release date: 11-06-16
- Language: English
- Career Success · Marketing & Sales · Negotiating
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£12.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
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Mobbing Diary: What you should consider, so that your Mobbing diary is successful
- By: Christoph Bisel
- Narrated by: Daniel Williams
- Length: 21 mins
- Unabridged
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For Christoph Bisel, founder of Mobbing-Hilfe Zürich and president of the Schweizerischer Verband für Mobbing-Prävention (the Swiss association for the prevention of Mobbing), supporting those affected with the help of counseling and coaching is a matter of the heart. As a mediator, coach and trainer he also supports companies with responding optimally to current cases of Mobbing and preventing new cases.
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Mobbing Diary: What you should consider, so that your Mobbing diary is successful
- Narrated by: Daniel Williams
- Length: 21 mins
- Release date: 29-02-16
- Language: English
- Career Success
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Master Your Mind
- Achieve Greatness by Powering Your Subconscious Mind
- By: Rick Markley
- Narrated by: Dennis St. John
- Length: 1 hr and 9 mins
- Unabridged
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In this audiobook, I will teach you how best to harness your subconscious mind, so that you can achieve anything that you want to achieve in life. As long as you are willing to give these exercises the attention that they deserve, you will find that you start gaining more and more control over your own reality. With these simple exercises, you will learn how to reprogram your subconscious mind and make it work toward achieving your ultimate the goals.
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Master Your Mind
- Achieve Greatness by Powering Your Subconscious Mind
- Narrated by: Dennis St. John
- Length: 1 hr and 9 mins
- Release date: 28-10-15
- Language: English
- Meditation · Career Success · Money
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Simplify Selbstmanagement - Mit schwierigen Menschen umgehen (Premium-Edition)
- Simplify-Strategien für den Umgang mit unangenehmen Zeitgenossen
- By: Rolf Meier
- Narrated by: Yannick Esters
- Length: 56 mins
- Unabridged
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Lernen Sie mit den Macken anderer umzugehen! Natürlich will man es vermeiden, mit komplizierten Menschen in Kontakt zu kommen. Aber häufig ist es unumgänglich. Dann ist es wichtig, die richtige Strategie im Umgang mit schwierigen Personen zu kennen. In diesem Hörbuch zeigen wir Ihnen, wie Sie die Macken anderer am besten ertragen oder sie ignorieren können. Zudem erhalten Sie wertvolle Tipps, wie sich gewisse Verhaltensweisen bei schwierigen Menschen sogar ändern lassen! So können Sie gelassener durchs Leben gehen!
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Simplify Selbstmanagement - Mit schwierigen Menschen umgehen (Premium-Edition)
- Simplify-Strategien für den Umgang mit unangenehmen Zeitgenossen
- Narrated by: Yannick Esters
- Length: 56 mins
- Release date: 27-10-15
- Language: German
- Career Success
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£5.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
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We Need to Talk: Your Guide to Challenging Business Conversations
- By: Andrea J. Lee
- Narrated by: Andrea J. Lee
- Length: 4 hrs and 14 mins
- Unabridged
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"We need to talk." Those four little words have the power to strike fear into the heart of the most experienced business person. Well, not anymore. This practical, step-by-step guide will help you break the silence and open the lines of communication in a new, healthy, productive, and profitable way. It's packed with tested tools proven in real-life scenarios and designed to navigate a full range of difficult business conversations.
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We Need to Talk: Your Guide to Challenging Business Conversations
- Narrated by: Andrea J. Lee
- Length: 4 hrs and 14 mins
- Release date: 14-08-15
- Language: English
- Employment · Career Success
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Instant Conflict Resolution: How to Resolve Conflict Instantly!
- Instant Series
- By: The Instant-Series
- Narrated by: uncredited
- Length: 59 mins
- Unabridged
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Conflicts are not always avoidable...but they are controllable. That's where conflict resolution comes in. For your safety, well-being, and best interest, it's important to know how to resolve conflicts whenever they creep up, as soon as possible!
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Instant Conflict Resolution: How to Resolve Conflict Instantly!
- Instant Series
- Narrated by: uncredited
- Length: 59 mins
- Release date: 15-06-15
- Language: English
- Career Success · Conflict Resolution
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£3.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
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Wenn die anderen das Problem sind
- By: Susanne Klein
- Narrated by: Susanne Klein
- Length: 5 hrs and 55 mins
- Unabridged
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Was man tun kann, wenn andere Menschen Schwierigkeiten und Konflikte verursachen. Wie man sich coacht, wenn man selbst das Problem hat. Und wie man als unbeteiligter Dritter anderen helfen kann, Konflikte konstruktiv und ergebnisorientiert zu lösen.
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Wenn die anderen das Problem sind
- Narrated by: Susanne Klein
- Length: 5 hrs and 55 mins
- Release date: 30-04-08
- Language: German
- Career Success · Conflict Resolution
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30 Minuten Mobbing
- By: Eberhard G. Fehlau
- Narrated by: Gisa Bergmann, Dirk Pettenkofer, Gordon Piedesack
- Length: 1 hr and 7 mins
- Unabridged
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Vor zehn Jahren noch als Ausnahmeerscheinung abgetan, gilt Mobbing am Arbeitsplatz heute als ein weit verbreitetes und für Betroffene wie Beteiligte überaus ernstzunehmendes Problem...
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30 Minuten Mobbing
- Narrated by: Gisa Bergmann, Dirk Pettenkofer, Gordon Piedesack
- Series: 30 Minuten
- Length: 1 hr and 7 mins
- Release date: 25-02-10
- Language: German
- Career Success · Personal Development
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30 Minuten Problemlösung
- Narrated by: Sonngard Dressler, Gilles Karolyi, Michael Deckner
- Series: 30 Minuten
- Length: 1 hr
- Release date: 19-03-09
- Language: German
- Career Success · Conflict Resolution
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Konfliktgespräche in der Apotheke
- By: Karin Diesner
- Narrated by: Karin Diesner
- Length: 1 hr and 9 mins
- Unabridged
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Konflikte meistern mit Fingerspitzengefühl. Hören Sie, wie Sie auch schwierige Kunden in der Apotheke erfolgreich beraten können! Typische Konfliktsituationen und Fallstricke in der Apotheke werden analysiert und Verbesserungen aufgezeigt: Mit drei Grundregeln kritische Situationen erfolgreich meistern, Konfliktpotenziale frühzeitig erkennen und vermeiden. Sicher und kompetent: Ob am Telefon oder im HV Diskussionen mit schwierigen Kunden? Für Sie ab jetzt kein Problem mehr!
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Konfliktgespräche in der Apotheke
- Narrated by: Karin Diesner
- Length: 1 hr and 9 mins
- Release date: 11-06-19
- Language: German
- Career Success · Customer Service
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Grundlagen der Gewaltfreien Kommunikation
- Ein Audiobook zum Online-Seminar
- By: Al Weckert
- Narrated by: Jule Vollmer
- Length: 2 hrs and 14 mins
- Unabridged
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Sie möchten zeitnah Konflikte beilegen? Sie wollen Entscheidungen treffen, die Sie richtig zufrieden stellen? Sie möchten zuhören wie die Profis und anderen offen Feedback geben? In diesem Audiobook aus dem Online-Seminar "Grundlagen der Gewaltfreien Kommunikation" lernen Sie genau das!
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Grundlagen der Gewaltfreien Kommunikation
- Ein Audiobook zum Online-Seminar
- Narrated by: Jule Vollmer
- Length: 2 hrs and 14 mins
- Release date: 07-05-21
- Language: German
- Career Success · Personal Development
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Souveräner Umgang mit schwierigen Zeitgenossen
- By: Andrea Lienhart, Theresia Volk
- Narrated by: Nora Schulte
- Length: 2 hrs and 49 mins
- Unabridged
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Die besten Strategien bei Konflikten. Ob im Meeting, im gemeinsamen Büro oder in der Kantine - im Berufsleben muss man auch mit schwierigen Zeitgenossen zurechtkommen. Dieses Hörbuch zeigt Ihnen, wie Sie Konflikte erkennen und souverän agieren, Grenzen setzen oder auch Abstand gewinnen. Es gibt viel mehr Möglichkeiten, als Sie denken. Die TaschenGuides von Haufe - kompaktes Wissen für Beruf, Studium und Weiterbildung.
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Souveräner Umgang mit schwierigen Zeitgenossen
- Narrated by: Nora Schulte
- Length: 2 hrs and 49 mins
- Release date: 14-08-20
- Language: German
- Career Success · Personal Development
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