Showing results for "restaurant" in Management & Leadership

In this brilliant new book, one of the world’s leading restaurateurs shares wit and wisdom from a distinguished 40-year career and offers deep insight into some of life’s most intriguing issues. 'Wildly, warmly and wonderfully readable and revealing' Stephen Fry 'A true masterpiece that...

Surprise - you’re in charge now! Steady money and new opportunities awaited as you moved up from server or bartender to front-of-house manager. But too often, restaurant management find themselves leading with minimal training, a ton of responsibilities, and no clue how to improve. You’ve run the Friday night rush, you’ve juggled expectations of staff and guests - but have you figured out how to improve while keeping the restaurant profitable?

Ron Shaich is a business visionary who has been part of building three iconic restaurant brands: Au Bon Pain, Panera Bread, and now Cava. Along the way, he developed "fast casual," a $100 billion-plus segment of the industry. Now he reveals what he learned about entrepreneurship, running large enterprises, business transformation, and life itself. He illustrates these lessons with his experiences turning a small cookie store into 2,400 restaurants with $5 billion in revenue, delivering annual investor returns of 25% over two decades, and outperforming both Starbucks and Chipotle. 

With the horrific failure rates of restaurants, how can you ensure yours will not only survive but grow and thrive? If your restaurant sucks, it is because you suck at running it; 100 percent. Donald Burns, author of Your Restaurant Sucks has created a methodology and mindset honed from his Special Operations training in the US Air Force. As a Pararescueman, his training developed a keen sense of purposeful and fast decision making. In the military, he learned the phrase, "embrace the suck".

The Restaurant Guys is one of the original food and wine podcasts, launched in 2005 by restaurateurs Mark Pascal and Francis Schott.With roots as a daily radio show, the podcast features in-depth conversations with chefs, bartenders, winemakers, authors, and hospitality professionals—offering the inside track on food, cocktails, wine, and restaurant culture.New episodes and vintage conversations because the best stories, like the best bottles, age well. Expect insightful, opinionated, and entertaining conversations about food, wine, and the finer things in life.Subscribe for ad-free content,...

The Heart of Hospitality is the essential guide to creating exceptional customer service and hospitality for guests of all generations, including millennials, boomers, and more.

The ultimate podcast for hotel, restaurant and hospitality leaders, The Hospitality Leadership Podcast is a weekly show hosted by Andy Jones, interviews industry leaders and shares actionable strategies for success, helping hospitality professionals at every level of the organisation take their skills and businesses to the next level. Whether you're an owner, manager, or aspiring leader, The Hospitality Leadership Podcast will transform you into a truly exceptional leader who can engage their employees and build a truly crave-worthy culture.

Google, Yelp, and TripAdvisor are often the consumer’s first impression of your brand, especially in a tourist economy. Is your business dominating your competition, or have you not addressed your search engine ranking because you “show up” if you Google your own business? Good enough, right? Not even close. What works for your competitor’s brand could be worthless for yours.

Over the years, I have posted quite a few of The Restaurant Coach™ Tips across the internet. Some of my clients asked if there was a booklet available where they could see them all. I never thought about it, but it was a great idea. Here are 365 of my tips that you can use to trigger critical concepts and keep your edge.

The Restaurant Wealth Podcast is built for independent restaurant owners who are done surviving and ready to build a business that actually pays them.Host Michael Kontras — restaurant coach and creator of the Elite Restaurant Operating System (EROS) — cuts through the noise with real talk on food cost, labor, leadership, and what it actually takes to run a profitable restaurant.Every episode delivers operator-level insight — no fluff, no theory — just the strategies, systems, and mindset shifts that move the needle.If you own or operate a restaurant and you want to build real wealth ...

Make It Happen explodes the myth that the restaurant business is harder than other industries. It challenges the belief that you must be in your restaurant all day every day just so things get done right.

Get cutting edge tools, techniques, tips and straight talk from the world’s leading restaurant coach. Donald Burns is know for unique programs and methods that create dramatic results for his clients. When restaurant owners or chefs need change and success they call The Restaurant Coach. Are you ready to take your business and life to the next level?

The brutal truth? Your restaurant doesn’t have a profit problem—it has a leadership, culture, and execution problem. And no, another menu redesign, discount gimmick, or feel-good team meeting won’t fix it. INGREDIENTS is not your average restaurant business book. Written by Donald Burns, The Restaurant Coach® and creator of the TRC Method™, this no-fluff field manual is for restaurant owners who are done playing small and ready to dominate.

Fun and easy restaurant employee sales and customer service training to help your staff get more value from their hospitality jobs and want to work harder to create more repeat, regular customers for your business! Use my time-tested, fun tools to motivate your restaurant staff and recalibrate your team. One-of-a-kind VIP building tool included! Share with restaurant staff to help them work on and reach specific goals each week in order to get more value from their positions, more money, and higher sales.

Hosted by the experts at Bielat Santore & Company, New Jersey’s leading food and beverage real estate specialists, this podcast series will deliver actionable insights, proven strategies, and insider knowledge to help restaurant owners and hospitality operators gain a true competitive advantage in sales, operations, and long-term success. Drawing from decades of experience in buying, selling, leasing, and developing restaurants, bars, hotels, resorts, marinas, golf courses, and other hospitality properties across New Jersey, the team at Bielat Santore & Company shares practical guidance on ...

Counter Culture is a must-listen for employees, managers, owners or even someone looking for their first job in counter service. Delight the customers you have, attract the customers you want, and make even a 2-minute interaction matter. This hospitality guide will help you get the job, understand the value of connecting with people, level up your skills and inspire you in your quest to provide exceptional service. Quick-hit essays and thought-provoking advice from leading counter service experts drive this book about making the customer experience vibrant for both employees and guests.

When managers take care of the staff, the staff will take care of the guests, and the guests will always come back! This training book is all about "Restaurant Soft Skills". It shows how individual actions have a direct or indirect effect on others. Understanding the significance of these skills and incorporating the relevance of these concepts, ideas, and strategies will enable restaurant owners and managers to retain staff, decrease problems, create respect, increase profits, and increase customer satisfaction!

In this straightforward and tips-filled audiobook, Katelyn Silva presents her approach and strategies for not only building a team, but leading them effectively to have smoother shifts, happier guests and team members, and, ultimately, more money. How to Rock Restaurant Management will equip you with all the tools you need to build a team of all-stars that become your secret weapon to success in your management career.

Author and world-renowned restaurant coach Donald Burns brings his straightforward advice on how to get the restaurant you want. His knowledge in running a restaurant not only comes from his technical skills, but also his nearly four decades of real-life restaurant experience as a restaurateur and working with celebrity chef Wolfgang Puck. Your Restaurant STILL Sucks! is not your usual guide on how to run a restaurant. Instead, it will challenge you to rethink the way you look at how you run your restaurant. This book is for those who want a better restaurant and a better life.

In the follow-up to his well-received Counter Culture: An Essential Guide for Service, Joshua Farrell helps restaurant professionals level up their service game at sit-down establishments, from casual eateries to three-star Michelin restaurants.