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The Power of Moments

Why Certain Experiences Have Extraordinary Impact
Narrated by: Jeremy Bobb
Length: 6 hrs and 24 mins
4.5 out of 5 stars (174 ratings)
Regular price: £19.99
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Summary

The New York Times best-selling authors of Switch and Made to Stick explore why certain brief experiences can jolt, elevate and change us - and how we can learn to create such extraordinary moments in our life and work.

What if a teacher could design a lesson that he knew his students would remember 20 years later? What if a doctor or nurse knew how to orchestrate moments that would bring more comfort to patients? What if you had a better sense of how to create memories that matter for your children? Many of the defining moments in our lives are the result of accident or luck - but why leave our most meaningful, memorable moments to chance when we can create them?

In The Power of Moments, Chip and Dan Heath explore the stories of people who have created standout moments, from the owners who transformed an utterly mediocre hotel into one of the best-loved properties in Los Angeles by conjuring moments of magic for guests, to the scrappy team that turned around one of the worst elementary schools in the country by embracing an intervention that lasts less than an hour.

Filled with remarkable tales and practical insights, The Power of Moments proves we all have the power to transform ordinary experiences into unforgettable ones.

©2017 Chip Heath and Dan Heath (P)2017 Random House Audiobooks

What members say

Average customer ratings

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    3 out of 5 stars
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    3 out of 5 stars

touchy stories for service business

This book has disappointed me a bit as I was expecting more enlightening discussions. Some sections of the book are interesting but often it does not impress. Many of the points raised in the book are also common sense. There are a few original points only. It involves a lot of touchy stories. The authors are good at telling some meaningful stories but that is all...

22 of 22 people found this review helpful

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    5 out of 5 stars
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Powerful book

Loved it. Really positive book that makes you stop and think about the briefest of interactions we have with people and what they can mean to us and them.

9 of 10 people found this review helpful

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Good but not origional ideas

I enjoyed this book, but found little original in the ideas but the conclusions are a nice way to organise your approach to training

3 of 3 people found this review helpful

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Brilliant

I have become a big fan of all of chip and Dan heath's books. This is another great book I learnt so much from

2 of 2 people found this review helpful

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Can be appllied today

I really have trouble writing the slightest review without mentioning cliches such as creating a fuller life understanding the world relationship in a better way now. So I’m just going to say that this book is excellent and inspiring positive change, in a practical way, with steps, and at the end of every chapter summaries that help material sink in. Good work!

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  • Kes
  • United Kingdom
  • 11-03-19

Inspiring

This book gave me the inspiration to make positive decisions in my business. They may be small in comparison to big companies but they will make a difference to our staff team and the children and families with disabilities who we support.

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insightful

I loved the stories weaved...and the importance of peak moments in everyday living. hugely inspirational..thank you😀.

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Worth a listen!

This is an interesting listen and clips along seamlessly. One of them books that I would suggest using the bookmark facility regularly as it has lots of takeaways.

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The moments who really matter

It was a really interesting listen. Plenty of examples of moments in life which matter and how people should strive to make an effort to increase such happenings. Narration well done.

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As useful as it was enjoyable

Fabulously insightful book to help us focus on the moments that lift ordinary life with memorable moments.

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  • Marcus Chacos
  • 27-03-19

Brilliant!

Wow, I have had some great breakthroughs and Insights. And enjoyable, energizing and thought provoking listen.