From Agility to Exponentiality !

When I read about successful startups or unicorns, I always ask the same questions : how did they scale ? How did they go from 0 to 1 Million in a very short timescale ?

Unfortunately, common entrepreneurship books seem to focus more on the business side while agilists often emphasize the techniques and practices of iterative and incremental product development without diving into the details of how to ignite what Erich R Bühler calls exponential change in an organization.

In Leading Exponential Change, Bühler masterfully bridges the gap between different disciplines like product development, agile methods, organizational development, behavioral psychology and neuroscience to explain why should organizations care about shifting from a linear change approach to embrace the exponential change, and most importantly how they could achieve it.

The book offers not only a solid theoretical foundation for accelerating change in an organization and thus creating product and services that scale beyond the organization limits and constraints, but also a wealth of tools, techniques and methodologies to allow anyone to start making impact and contribute to their organization transformation.

The author starts by explaining what Exponential Change is and it's importance for modern organizations. Then, using a smart mix of science, real world stories and actionable advices, he guides the reader through a transformational journey of the organization.

I have really enjoyed the book and I found it had succeeded in offering the right balance between abstract concepts and ideas and detailed recommendations on how to use them in real world situations. I have particularly appreciated the chapters about Enterprise Social Systems and ELSA and DELTA frameworks for leading change initiatives in organizations.

I recommend this audiobook for business leaders, agile coaches, managers and anyone who wants to go beyond the benefits of agility. The narration is clear, well articulated and entertaining.

Malek KAZDAGHLI
Agile coach & practitioner

2 people found this helpful

Good starter on systems thinking for managers

Leading exponential change
This is a book for people wishing to understand how technology organizations work, and how to tweak them towards better results.
The book is not for beginners, but it’s not advanced either. Instead, it is a curation of many ideas from the fallacy of linear thought, systems thinking, some ideas from neuroscience, as well as ideas and practices developed by the author himself.
The first chapters demonstrate the non-linearity of how organizations operate, counter to common belief. For instance, the Kodak example is a great demonstration for this, and makes it well worth to read through the first, foundations, chapters.
The notion of changing the term ‘requirement’ to ‘hypothesis’ is good technique to avoid linear thinking and to promote exponential change by advocating more thinking and innovation within teams (rather than suggesting that managers have the better solutions).
Similarly, the notion that rationalism is overrated and empiricism is under-practiced is important to understand subsequent chapters.
The role of the facilitator as being uninvolved is critical, in my view. In particular in a VUCA world where the only constant thing is change, paraphrasing on Heraclitus. The quote: “It is impossible to find the shortest path to an unknown destination “ is wonderful, in my view.
In this context, the example of solving a math problem vs. finding ways to control the behaviors of six year olds is great.
Peter’s story is telling of the mindset shift towards the role of leading a transformation as an organization grows. Otherwise convergence, or preserving the status quo and instilled old values, occurs.
This reminds me of Craig Lerman’s laws of organizational change.

The book has many exercises and activities to try out in your organization.
Such, for example, are:
The Micro-habits exercises, especially in groups experiencing low motivation or resistance to change
The Drama Triangle, along with the cards game for meetings and the ted model. Both can be great exercises for a retrospective for gathering data and generating insight, respectively.
Explaining Reframing, along with the Robinson Crusoe and the Reframing exercises.

The chapters on forming and leading transformation teams are great.
Using Impact Maps for the transformation team is a great ideas.
Understanding the difference between transformation team lift-off and reset is also instrumental.
The suggested roles for the transformation team, being focused on the level of helpfulness rather than on subscribing to specific tasks (and creating un-constructive boundaries within the team) are also instrumental and eye-opening.
The A5 Canvas reminded me of OKRs, and I would love to learn more about what differentiates them. A reference for John Doerr would be helpful, in my view.
The KPIs section for a transformation team is also helpful and useful.

Some of the practical ideas in this book felt a little over-subscribed to me. Such is the exercise to create a shared vision. There are dozens of ways for that, and it would serve the reader more to add references to other exercises.

The chapters on enterprise social agility including enterprise social density, permission to learn index, the Farmers Market, enterprise social visibility and the Boston Consulting Group complication-complexity index are great tools for understanding and shaping organizations.
And, finally, the last chapter on ELSA and Delta frameworks is also instrumental for bringing a transformation team’s work to life, with practical tools to oversee the transformation stages.
The last exercise on social systems game is nice, and resembles Tova Averbuch’s Organizational Kaleidoscope

Overall, there are some great ideas and principles described in this book. With the format of the audiobook, I would love to see a cheatsheet in the form of a PDF companion, as frequently done in books of similar nature.

What I didn’t like about this book? (or why not 4 star rating?):
The book is sprinkled with inaccuracies and dogma that, for me, made the listening hard, on the verge of painful.
This includes anecdotal errors, such as that the perfection game was developed by Jim and Michelle McCarthy (not by Bob Marshall).
Worse, some schools of thought are being diminished or belittled through comparison to ideas presented in this book. Two prominent examples for this are viewing Large Scale Scrum (LeSS) as a framework for product planning and not for deeper levels is, in my view, a gross misunderstanding of the LeSS framework. LeSS principles are derived from Systems Thinking, Queuing Theory, Lean Thinking, Empirical Process Control and more, much like this book. Diminishing the core values and principles of LeSS in unfair, in my view. I guess that advocates of other holistic frameworks mentioned in this book as having lesser merit will share similar experiences.
The distinction between agile and business agility is also non-constructive. Agile is a school of thought, derived from a set of values and principles, and, as such, business agility is a subset of being agile. I would understand, not agree, with this distinction, if this was compared specifically to agile software development, and not with being agile in the larger sense.
Finally, referring to Psychological Ownership as being ignored until 2001 is, in the least, unfair to scores of ideas and empirical work conducted in the many decades prior to 2001. Ignoring the work of Peter Drucker, Wilfred Bion, S.H Foulkes, Eric Trist, Eric Miller, to name a mere few that published their discoveries as early as the 1930s and 1940s, is almost irresponsible, in my view. More recent works of Takeuchi and Nonaka, for example, on learning organizations is also undermined by suggesting that the world became enlightened only after year 2000.

So why listen to this audio book? (Or, if you read that far, why not 2 star rating?)
A couple of weeks or so after finished listening to the book, I still find myself recalling and referring to examples from the book.
The effects of the parts that I didn’t like are waring off, and the effects of the parts that I like remain useful to me.

Final word:
A good book for an experienced Scrum Master or otherwise leader in an organization wishing to expand her horizons to understanding organizations.
However, the book might feel frustrating for someone who has a number of books on similar frames of thought due to its dogmatic approach.

1 person found this helpful

awful, dont listen

just a horrible book about change as it provides no actual tools to manage change, this was more of an informational book telling people that change is going to happen and did not provide any examples the author was involved in. I attempted attempted look up the author and the authors website lists results the author was apart of, or how the author actually lead change. The author is a fraud and has never held a position outside of the company he founded. Google provides better information than this book.

Important book for every change agent

This audio book is very interesting to hear. It has many tools that you can apply immediately, and it also has many real-world examples which makes it entertaining to hear. I particularly enjoyed the chapter about Enterprise Social Systems.

Enterprise Agile masterpiece!

I really enjoyed Erich's book.
It is easy to understand and includes a lot of examples and viewpoints from different angles, industries and methodologies.

He starts saying that although we are facing exponential change in almost every field, most of the companies are still being managed in a traditional way. He adds that exponential change, at first is slow but then it grows at really high speed and that the best companies are not those that arrive first but the ones that learn faster.

Erich shows in clear terms the differences between "complexity" and "complicated". The first refers to uncertainty which we cannot control. The second refers to a high level of difficulty which is solved with technical capacity.

Additionally, the book shows that the linear thinking concept that gave companies time to adapt does not exist anymore. We currently live in a world of exponential change led by complexity and uncertainty and companies must be horizontal, flexible and decentralized enough to make decisions instantly.

A statement from the book that concerned me was that only 33% of the American workforce was engaged at work. Fortunately, Erich tell us that new companies are treating their employees as their greatest asset and leaders are realizing that change is a mandatory requirement for facing new challenges.

Finally, I would like to say that this book is a must read for anyone who wants to understand the present and future of work, companies and management.

Agustin Varela - Agile Facilitator (@aguvar)

Must read for Transformation Leads and Executives

A comprehensive, pragmatic & modern approach to Organizational change
~ Toby V Rao, Enterprise Agile Coach

There is a huge gap between how many organizations currently operate today and how they need to, in order to not just survive, but also thrive in the coming decade and that’s exactly what Erich R. Buhler's 'Leading Exponential Change' focuses on.

To be successful and survive, organizations need to constantly learn and adapt to changing realities and harness the benefits of broader business ecosystems. This book serves as an excellent, detailed and pragmatic guide to understand, plan, execute and lead Organizational change.

Leading Exponential change can be a very intimidating topic loaded with dry and theoretical information, but Eric has written this book in an engaging style, masterfully blend foundational theories with practical tools/tips, personal stories and real-life examples. The narration by Millian Quinteros is en Pointe with an engaging articulation style that is well-paced, making it easy to follow along during our daily long commute to work.

Bringing transformational change in an organization is a Herculean undertaking that involves all tiers of the organization and a zillion moving parts. The human and cultural side of change is often daunting and makes it challenging. This book provides readily usable tools, ideas and concepts based on Agile frameworks and scientific techniques.

Learning from this book is truly an enriching experience as it not only validates some of the challenges I have faced at organizations as an Agile Leader and an Enterprise Transformation Coach. The author has provided great tips, ideas and insights to help steer the transformation initiatives, stressing that change leaders have to inculcate Behavioral Guidelines for their Organization’s exponential change.

I appreciate the research and thought leadership that has gone into composing the comprehensive content of the book. I immensely enjoyed learning about the traps of linear thinking, distinguish Complicated from Complex, the power of Micro Habits and the science behind Neuroplasticity. Some additional tools I picked up were Robinson Crusoe technique, Perceptual position technique, Impact Mapping, A5 Canvas, ELSA framework etc.

If you are a leader or consultant looking for a comprehensive and practical guide to be ready for your organization’s upcoming business transformation – this is the book you just cannot miss. The scientific and agile techniques in this book helps in shaping a highly effective agile organization in a disruptive marketplace.

~ Toby V. Rao, Enterprise Agile Coach

Simplicity does not precede complexity...

...but follows it.

Leading Exponential change is a must read for anyone currently working in an agile or digital transformation. It is suitable for team members, agile coaches, product owners and senior leaders alike.

It is a very well structured and thought out book, you may choose to read it end to end all at once or use it as a handy reference for any particular problem you may encounter along the way.

With current technology evolution is no longer linear or cumulative, so we need approaches to help people and organisations deal with what Erich describes as exponential change. Whilst this book leans on the foundational agile practices of scrum and kanban, it goes a lot further into exploring mindset, cultural change and how to achieve long lasting results. In short it creates a important link from technology to psychology.

I found this book enlightening and very enjoyable, it was easy to navigate and listen to and it logically introduces some great frameworks, tools and useful checklists. For example VUCA, ELSA and DeLTA and many more.

I look forward to trying to use (and reuse) some of the techniques suggested by the authour on my next assignment.

This book is highly recommended to anyone wishing to make their organisation a better and more enjoyable place to work.

introduction into the state of mind of tue agility

First of all, to sum it up, as an experienced Coach for Agility, my verdict is this is a great book and well worth listening the 8 hours time. Erich Bühler presents an impressive, profound and comprehensive overview of the world of agility. Although most of what he is explaining wasn’t new to me, the book triggered a significant insight for me. While sharply distinguishing between illusionary change and real agility, Erich makes the point that any true transformation into agility essentially needs an exponential dynamic. This idea is building upon the Lean Startup model and is putting it in a broader context. One of many proofs of his healthy agile mindset is that he emphasises the importance of organisational simplification. Erich relates his arguments to findings from neuro science and this gives it a scientific flavor that will speak to left-brained people.
While the book is good Introduction into the world of agility for consultants coming from legacy methodologies such as Prince2, PMP or SAFe, Erich weaves strings together in a way that creates a potential learning for any reader, however seasoned she or he is. He arranges pieces of a great puzzle in an inspiring way.
The book is highly structured and very concise. It provides a reliable compass thru the state of mind of agility.
For people seeking advice, the book provides also detailed instruction for implementation. Also many readers can benefit from the trap patterns of illusionary agile adoptions described in the book. In summary, the book belongs in the shelf of any agilist and leader of a journey into true agility.

Outstanding Resource for Agile Change Leaders

This is one of my favorite change leadership books especially in the context of helping digital organizations navigate an agile transformation. Erich opens his book with a discussion of exponential acceleration and moves to numerous concepts such as empiricism, organizational health, and an exponential mindset. While not explicitly mentioned, he further provides compelling arguments supporting the theory of social construction of technology and how it impacts digital companies. He also includes sufficient discussion of the deeper factors of organizational change such as conflict, emotions, preparation, and resistance. Given my agile coaching specialization and past research into socio-psychological effects of Scrum, I especially liked his strong focus on people and the discussions around behaviors, neuroscience, and psychology. Overall, Erich’s book is unequalled in its breadth and nice balance of theory, models, and techniques to lead change. Just a few of my favorite takeaways include the SCARF model, the deep dive into enterprise social systems, and the ELSA and DeLTA frameworks. This book has my highest recommendation for change leader anywhere.

Neuro-sci-backed Lots of Practical Change Know How

Like Yin to the Yang of change management approaches and separations between process and empiricism, I hold in high regard and laud Erich Bühler’s Leading Exponential Change: embrace of new approaches as our gateway to the new era of exponential change. Erich takes change professionals on a journey of tool and method discovery, guiding them with a series of neuro science-backed approaches and ideas. This is a great book to enlighten the change driven mind to shift it away from the old linear ways of adopting change and move it towards adoption of change at an exponential rate. He bridges the gap between theoretical knowledge and purposeful application by teaching change consultants with Agile mindsets of all types how to turn scarce resources and knowledge into exponential business value. Along the way practical advice on culture, governance, process, motivation, and other directives will inspire the reader to think outside the box and build the creative muscles that hold the key to contagious outcomes. ~Matt Kirilov