Behaviour Business

If you are in business, you are in the business of behavior. Unless a business influences behavior, it will not succeed. In the last 50 years, we have learnt more about how we behave than over the previous 5,000. This audiobook shows how behavioral science has revolutionized our understanding of how people really think (or don’t) and how we can use those insights in our businesses to influence behavior and gain competitive advantage.

Emotional Intelligence: Behaviors and Habits for Career Growth is Book 1 in the Leadership’s Most Wanted series—a 3-part journey co-developed with Todd Gilmore. In this first installment, Jessop helps you build your internal EQ: self-awareness, emotional control, empathy, and purposeful communication.

Unlock the leadership behaviors that make teams fight to keep you. Technical skills can open doors, but emotional intelligence is what keeps you—and your team—at the top. Emotional Intelligence Behaviors: Leadership’s Most Wanted delivers the essential habits and mindset shifts that turn good leaders into unforgettable ones. Written by leadership experts Todd Gilmore and Sandra Jessop, this book is part of the powerful Training and Development Series for Individuals and Teams—designed to help professionals master the real-world skills that drive lasting success.

Do you ever think you’re the only one making any sense? Or tried to reason with your partner with disastrous results? Do long, rambling answers drive you crazy? You are not alone. After a disastrous meeting with a highly successful entrepreneur, who was genuinely convinced he was ‘surrounded by idiots,’ communication expert and bestselling author Thomas Erikson dedicated himself to understanding how people function and why we often struggle to connect with certain personality types.

Every workplace conversation just got easier. Whether you're navigating passive-aggressive coworkers, coaching underperforming employees, or surviving another pointless meeting, this 2-in-1 bundle gives you the exact phrases you need.

At first glance, the compliance message is quite simple: bribery and corruption are forbidden. Internal policies are based on external laws. However, simply explaining these requirements is often not enough, since “good employees” can also do bad deeds despite better knowledge. That is why the compliance function is not primarily based on documents, but focuses on people.

A C-Suite Executive’s Guide to Leading High-Performance Teams & Resolving Workplace Conflict! Are you a leader struggling with difficult team dynamics, unproductive employees, or workplace conflict? Do you want to enhance collaboration, build trust, and hold your team accountable—without micromanaging? What You’ll Gain from This Book: How to Handle Difficult Personalities – Learn to manage manipulators, passive-aggressors, narcissists, and workplace bullies with confidence. Conflict Resolution & Mediation Tactics – Turn workplace tension into opportunities for team growth and innovation.

There is a large body of shared knowledge between the study of Organizational Behaviour and Human Resource Management but despite the crossover, they are often treated as very distinct disciplines. Written by a team of experts across both fields, Organizational Behaviour bridges the gap between OB and HRM, with an emphasis on inter-cultural and cross-cultural perspectives of organizational development, talent management, and leadership

Business Ethics for Better Behavior concisely answers the three most pressing ethical questions business professionals face: What makes business practices right or wrong? Why do normal, decent businesspeople of good will sometimes do the wrong thing? And how can we use the answer to these questions to get ourselves, our coworkers, our bosses, and our employees to behave better?

In a workplace flooded with résumés, Emotional Intelligence Behaviors at Work: The 9 EQ Traits that Make You Leadership’s Most Wanted separates the forgettable from the unforgettable. This isn’t another soft skills pep talk—it’s a no-nonsense guide to mastering the emotional intelligence behaviors that turn ordinary professionals into organizational MVPs.

Team Topologies is a practical, step-by-step, adaptive model for organizational design and team interaction based on four fundamental team types and three team interaction patterns. It is a model that treats teams as the fundamental means of delivery, where team structures and communication pathways are able to evolve with technological and organizational maturity. In Team Topologies, IT consultants Matthew Skelton and Manuel Pais share secrets of successful team patterns and interactions to help listeners choose and evolve the right team patterns for their organization.

Many of Philip K. Dick’s books and short stories seem like hallucinations, leading us to distant future scenarios or into surreal parallel worlds. On a second look, we discover that these social and technical developments are emerging, if they do not already exist. Dick’s philosophy is in harmony with W. Edwards Deming’s System of Profound Knowledge. Both ideas jointly together show important ways to prevent a dystopia and to use the new technologies to humanize the corporate world, including a focus on ethics, compliance, and sustainability.

You're staring at subpar work. Again. And you're mentally rehearsing the conversation you need to have. Again. The problem isn't that you don't know there's a problem. The problem is finding language that's clear enough to drive change but professional enough to keep you out of HR's office. HR Approved Ways To Tell Employees Anything: Performance & Competence Edition is a practical phrase reference guide for managers facing the conversations nobody trains them for.

In the old days, when we made physical products, setting project goals wasn’t that hard. But in today’s service - and software-driven world, “done” is less obvious. When is Amazon done? When is Google done? Or Facebook? In reality, services powered by digital systems are never done. So then how do we give teams a goal that they can work on? Mostly, we simply ask teams to build features - but features are the wrong way to go. We often build features that create no value. Instead, we need to give teams an outcome to achieve.

A global security expert draws on psychological insights to help you master the art of social engineering—human hacking. Make friends, influence people, and leave them feeling better for having met you by being more empathetic, generous, and kind. Eroding social conventions, technology, and...

Happy Money offers a tour of new research on the science of spending. Most people recognize that they need professional advice on how to earn, save, and invest their money. When it comes to spending that money, most people just follow their intuitions. But scientific research shows that those intuitions are often wrong.

Business is personal. A statement on life as a business owner. Being the leader of your own life is the greatest lesson in business. Your business is personal, as it is yours. We live in a fast-paced, overconnected world. Relying on your own instincts and knowing the dreams you hold for your version of success, ambition and happiness will ensure you have the life you want and not the life you compare yourself with.

Using principles from cognitive psychology, Nick Kolenda developed a unique way to subconsciously influence people's thoughts. He developed a "mind reading" stage show depicting that phenomenon, and his demonstrations have been seen by over a million people across the globe. Methods of Persuasion reveals that secret for the first time. You'll learn how to use those principles to influence people's thoughts in your own life.

Regarded as one of the most influential management books of all time, this fourth edition of Leadership and Organizational Culture transforms the abstract concept of culture into a tool that can be used to better shape the dynamics of organization and change. This updated edition focuses on today's business realities.

Organizations that embed evaluation into their culture and operations can pivot faster, innovate more effectively, and foster a growth mindset. Evaluation thus becomes a tool for learning and continuous improvement. Building a Culture of Evaluation leads you through how to integrate measurement and feedback into your organization’s DNA.