Showing results by publisher "Alesandra & Associates" in All Categories
-
-
Customer-Driven Service
- By: Tony Alessandra
- Narrated by: Tony Alessandra
- Length: 48 mins
- Original Recording
-
Overall
-
Performance
-
Story
If customer-driven service isn't already one of your organization's goals, it should be. In this program, Tony Alessandra, an expert on building business relationships, outlines some sure-fire strategies for consistently "wowing" your customers. You'll learn how to identify and exceed their expectations, build long-term relationships, and create what Alessandra calls "moments of magic."
-
Customer-Driven Service
- Narrated by: Tony Alessandra
- Length: 48 mins
- Release date: 16-12-99
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
Regular price: £2.79 or 1 Credit
Sale price: £2.79 or 1 Credit
-
-
-
The Power of Listening
- By: Tony Alessandra
- Narrated by: Tony Alessandra
- Length: 41 mins
- Original Recording
-
Overall
-
Performance
-
Story
Stop being a passive listener and start being an active listener, using a dynamic program called CARESS. These 6 steps to effective listening were created by acclaimed lecturer and author Tony Alessandra. Alessandra is a marketing strategist, an applied behavioral scientist, and an expert in building business relationships guaranteed to last a lifetime.
-
The Power of Listening
- Narrated by: Tony Alessandra
- Length: 41 mins
- Release date: 16-12-99
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
Regular price: £2.79 or 1 Credit
Sale price: £2.79 or 1 Credit
-