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Saki was the pen name of Hector Hugh Munro (December 18, 1870 - November 13, 1916), a British writer, whose witty and sometimes macabre stories satirized Edwardian society and culture. He is considered a master of the short story and is often compared to O. Henry and Dorothy Parker. His tales feature delicately drawn characters and finely judged narratives.

This audiobook presents 14 routes to explore New England during the autumn, covering hidden side roads and hiking trails, shops, scenic areas, and historic sites. A listing is included of fairs, festivals, places of interest and accommodation, with telephone numbers and addresses.

Alfred Tennyson, 1st Baron Tennyson (6 August 1809 - 6 October 1892) was Poet Laureate of the United Kingdom and remains one of the most popular poets in the English language. He was born in Somersby, Lincolnshire, a rector's son, the fourth of 12 children, and reportedly a descendant of King Edward III of England.

A classic collection of Christian meditations, thoughts and philosophies, translated from the original French collection.

Editorial coverage carries at least two and a half times the weight of advertising. It is a very cost effective way of raising an organisation's profile. This audiobook looks at how to build a positive media profile for an organisation. It provides information on how the media work and how to build good media relations. It also shows how to write a news release and get it published, how to conduct a radio and TV interview, and how to handle a bad news story.

This audiobook looks at how you can win more business by retaining customers and gaining recommendations from them; how to satisfy your customers needs; how to develop an effective customer-service policy; how to use positive behaviour and attitude to win more business; how to build a better rapport with your customers; and how to handle anger, complaints, and difficult customers and turn them into satisfied customers.

In an increasingly cost conscious world, control over your organisation's income and expenditure is vital. For most successful organisations this control begins with a Budgeting process that sets the scene and forms the basis for the business operation for the year ahead. But for many people budgeting is a time-consuming nuisance to be endured with as little patience and commitment as is possible, sometimes with little or no understanding of what it entails.

Employing the right people is critical to the success of any business. Appointing the wrong person can be expensive, not only in monetary terms but also in terms of wasted time and energy. It can also lead to internal conflict, higher absenteeism, and lost production time. Recruitment is not simply about discovering ways to get hold of someone quickly and cheaply to fill a gap.

This easy step by step guide will show you: how to make meetings more effective; how to get meetings off to the right start; how to get difficult messages across; how to encourage participation; how to manage conflict in meetings; how to set agendas and keep the meeting focused; whether or not to call a meeting; and the alternatives to meetings.

Compiled and performed by James Carroll Jordan, this is an entertaining take on Mark Twain's tales of his travels around the world relating to women he has observed and met. Jordan presents the stories much as Mark Twain may have done himself in his days on the lecture circuit in the 19th century.

Copywriting is easy, isn't it? Just put a few words together and stick it in the newspaper, or send out a letter and wait for the orders to flood in. Well, if you want throw money away, then that is exactly what you do. But planning and using the right techniques will make your advertisement or letter more effective and get you results. This guide looks at how to write copy for advertisements, brochures, flyers, and direct mail.

Making a presentation strikes fear into many hearts. It ranks alongside going to the dentist or being put into a cage with a hungry lion or two! Wherever it sits along the fear scale for you, this guide is designed to get through it if not actually reaching the point of enjoying giving a presentation. This guide includes: how to research and prepare a presentation; how to structure a presentation; how to manage information overload; how to use scripts, prompts, visual aids, and handouts; and more.

Telemarketing presents companies with some great opportunities to win more business. If done professionally it can help you to stimulate orders, generate leads, and build rapport with your customers. If done incorrectly you can lose business, alienate your customers, and destroy your organisation's reputation. In addition, you might fall foul of the law. So it pays to get it right. Here's how.