When major change hits, training isn't just about showing people the new system—it's about building new capabilities. This advanced Microlesson introduces the essential tool for any serious Change Management Practitioner: the KSA Chart (Knowledge, Skills, and Attitudes) for precise learning needs analysis.

Moving past guesswork, the KSA chart provides a structured, detailed framework for understanding what people need to learn and unlearn to thrive in the new environment.

Tune in to master this powerful analytical tool, transforming your learning strategy from a generic effort into a surgical intervention that ensures competence and drives adoption.

For years, trainers relied on Learning Styles models (like VARK) to tailor training, believing that people learn best when information is matched to their preferred style (visual, auditory, kinesthetic, etc.). But what does modern cognitive science say about this theory?

Beyond V-A-R-K: What Really Drives Learning

This practical Microlesson cuts through the controversy to give you the advanced, evidence-based approach to designing change training that truly sticks.

Tune in to upgrade your change training skills and align your practice with the latest in cognitive psychology.

Change initiatives often stall, not because of a bad plan, but because they fail to achieve Critical Mass—that tipping point where momentum becomes unstoppable. This essential Microlesson dissects the key roles responsible for generating, supporting, and executing change across the organisation.

Tune in to learn how to identify, activate, and align these three critical groups to move your change from a handful of believers to an organisation-wide mandate, ensuring your project delivers its intended benefits.

Before you launch any major change, you must first answer a critical question: "Who is affected, and how significantly?" This focused Microlesson provides the foundational tools and techniques for conducting a robust Change Impact Assessment (CIA).

Understanding technical changes is not enough; you must quantify the impact on roles, processes, and people. A solid CIA is the bedrock of your entire change management plan.

Tune in to master this essential change management discipline, ensuring you target your resources effectively and minimise disruption for those on the front lines.

Communication is the bloodstream of change, but not all messages are created equal. This focused Microlesson explores the fundamental difference between One-Way and Two-Way communication and why the mix you choose can make or break your change initiative.

Successful change leaders understand that effective communication is a balance between sharing necessary information and actively listening to the people affected.

Tune in to master the most critical component of change management and ensure your communication strategy is driving, not derailing, your project.

In an era of constant transformation, employee engagement isn't a bonus—it's the engine of successful change. This practical Microlesson cuts through the noise to deliver five actionable principles that foundationally shift how you lead people through change.

This episode focuses on moving your workforce beyond simply complying with a new process to genuinely committing to the new way of working.

You will learn the 5 critical principles for building enduring engagement:

1. Lead with Purpose: Why a clear, compelling reason for change must always precede the plan.
2. Visible Advocacy: The non-negotiable role of active and visible sponsorship in legitimising the change.
3. Two-Way Dialogue: How to move past broadcast communication and create genuine feedback loops that capture valuable insights and address concerns.
4. Empower Local Leaders: The necessity of equipping people managers with the tools and authority to guide their teams through daily changes.
5. Celebrate Early Wins: The power of recognising and reinforcing initial successes to build momentum and demonstrate progress.

Tune in to quickly gain a solid, foundational understanding of how to make your change stick by putting the human element—engagement—at the center of your strategy.

To successfully implement change, you must first understand the journey your stakeholders are on. This short, practical episode focuses on the foundational Change Management technique of Stakeholder Empathy Mapping.

Understanding the Human Element of Change

Discover how moving beyond simple stakeholder identification to truly mapping their experience—what they See, Think, Feel, and Do—can transform your change strategy.

This crucial skill turns generalised change plans into personalised strategies, making the human side of your project manageable and ensuring the change sticks. Tune in to master the art of empathetic change leadership!

Change is cascaded from the top, but it is realised at the local level. This episode zeroes in on one of the most vital, yet often overlooked, roles in successful organisational transformation: the Local Leader (or people manager).

Why Local Leaders are the Change Linchpin

Local leaders are the daily face of change for front-line employees. They hold the key to turning strategic vision into practical, day-to-day reality.

If you are a middle manager, team lead, or change practitioner, this episode will provide the Change Management Foundation principles and tools you need to effectively support, guide, and empower your teams through any organisational shift.