Welcome to another episode of TechPod, a Podcast by Quadrant Knowledge Solutions. In this episode of TechPod Shinjini Sarkar engages in a conversation with Alan Pennington, Deputy Chairman, Suite CX who has spent years in this field. This discussion dives into the world of customer experience and its evolution over the ages, the use of social media in CX and more. Alan Pennington has spent years in this field and has some great insights to share with all of us. Let's delve into the podcast and hear from the expert itself!

Welcome to another episode of TechPod, a Podcast by Quadrant Knowledge Solutions. Today's episode is dedicated to recognizing women in the workplace in honour of International Women's Day and their views on workplace trends. We are joined by Saranya Bhattacharjee in a conversation with Divya Baranawal, Vice President of Research at Quadrant Knowledge Solutions, who will share with us, her over ten years of experience working in the field and her predictions for the future of the workplace. In this conversation about emerging trends that could affect the future of work and create more and better opportunities for employees, we discuss how technology dependency has increased now and has essentially changed the nature of the work we do. Technology has facilitated a more collaborative work environment which has essentially made the work culture more diverse and inclusive. In this episode, we also discuss how women help each other grow in the workplace and also manage to have a work-life balance, maintain productivity and have a positive approach to work. 

This episode of our TechPod by Quadrant Knowledge Solutions aims to shed light on leveraging competitive positioning in the market and how it can profoundly impact businesses. Through interviews with various industry experts and analysts and the best practices observed by organizations, this episode lays out the core components of competitive positioning. Furthermore, this episode will discuss the use of tools such as the SPARK Matrix, and how they can be implemented in order to maximize the advantages of effective competitive positioning. Without a doubt, businesses can leverage the power of these tools to identify their strengths and weaknesses, thereby gaining a competitive edge in the market and improving their understanding of the market to secure their desired competitive positioning