Ep. 4 - Re-defining Customer Experience Over the Ages
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Ep. 4 - Re-defining Customer Experience Over the Ages
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About this listen
Welcome to another episode of TechPod, a Podcast by Quadrant Knowledge Solutions. In this episode of TechPod Shinjini Sarkar engages in a conversation with Alan Pennington, Deputy Chairman, Suite CX who has spent years in this field. This discussion dives into the world of customer experience and its evolution over the ages, the use of social media in CX and more. Alan Pennington has spent years in this field and has some great insights to share with all of us. Let's delve into the podcast and hear from the expert itself!
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