In this episode of Scale Signals, Neil Fishler sits down with Ty Roach, Founder & CEO of Checklist Pro, to talk about his journey from software developer to SaaS founder.

Ty shares how his passion for problem-solving and building evolved into creating one of the top-ranked apps in the ServiceNow ecosystem. He breaks down how Checklist Pro grew organically through customer trust, partnerships, and solving real workflow challenges — and why even great products still need the right strategy to get discovered.

Neil and Ty also dive into the rapidly evolving world of AI-powered workflows, exploring how AI agents, automation, governance, and human oversight will shape the next generation of business operations.

In this episode:

• Building a SaaS company through organic growth

• Turning technical expertise into entrepreneurship

• Why great products don’t automatically sell themselves

• Growing through partnerships and ecosystem strategy

• How AI is changing workflow automation

• Using AI while maintaining structure, compliance, and accountability

• The future of intelligent business processes

Connect with Neil Fishler & The CRO Solution
LinkedIn: linkedin.com/in/neil-fishler
Website: thecrosolution.com
Email: neil@thecrosolution.com

Connect with Ty Roach & Checklist Pro
LinkedIn: linkedin.com/in/ty-roach
Website: checklistproapp.com

In this episode of Scale Signals, Neil Fishler sits down with Daks, Founder and CEO of Hexagon IT Solutions, to talk about custom software, AI automation, and building technology that solves real business problems.

Daks shares lessons from nearly two decades helping organizations eliminate manual processes, integrate systems, and improve operations through smarter technology.

Neil and Daks discuss why digital transformation starts with understanding your business needs — not just adding new tools — and why AI requires the right processes and strategy to create meaningful results.

In this episode:

• Why AI won’t magically fix broken processes• How to approach custom software and automation projects

• The importance of discovery and user adoption

• Avoiding common mistakes during technology implementations

• Building systems that create measurable business impact

Connect with Daks:

LinkedIn: linkedin.com/in/daksj

Website: hexagonitsolutions.com

Email: info@hexagonitsolutions.com

Connect with Neil:

LinkedIn: linkedin.com/in/neil-fishler

Website: thecrosolution.com

Email: neil@thecrosolution.com

In this inaugural episode of Scale Signals, Neil sits down with Will Sullivan of Pacer AI to explore the intersection of revenue leadership, M&A, and AI.

Drawing from his experience working on more than 25 tech transactions at PwC, Will shares the pivotal moment that led him to launch Pacer AI and explains why CROs are often left out of the M&A process.

The conversation dives into the gap between CROs and CFOs, the evolution of RevOps in an AI-driven world, why data is the foundation of valuation, and how leaders can prepare their organizations for growth and change.

In this episode, you'll learn:

• The founder story behind Pacer AI

• Why CROs and CFOs often speak different languages

• How AI is reshaping RevOps and go-to-market teams

• Why CROs are becoming "Chief Transformation Officers"

• The importance of data in due diligence and valuation

• How to think about building a modern sales and marketing engine

• The role of domain knowledge in the age of AI

• Why in-person communities still matter

Whether you're a founder, CRO, RevOps leader, or operator navigating growth, this episode offers practical insights on leading through transformation and staying ahead of rapid change.

Connect with Will:

LinkedIn

GetPacerAI.com