Episodes

  • Why Labor Productivity Gains Don’t Translate to Cost-to-Serve Results

    Why Labor Productivity Gains Don’t Translate to Cost-to-Serve Results
    Feb 18 2026
    Originally recorded for the Supply Chain Insights podcast, this episode features a conversation between Lora Cecere, founder of Supply Chain Insights, and Dan Keto, Co-Founder and President of Easy Metrics. Together, they explore why most warehouse and distribution operations still struggle with cost-to-serve visibility—and why traditional labor productivity metrics fail to explain true operational performance. The discussion introduces a Warehouse Performance Management perspective on unifying labor, workflow, and operational data to understand unit economics across complex, multi-facility and 3PL environments.
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    19 mins
  • Why Productivity Fails Without Profit Visibility, with Dwight Klappich

    Why Productivity Fails Without Profit Visibility, with Dwight Klappich
    Feb 4 2026
    In part 2 of The Performance-Driven Warehouse, Dan Keto continues the conversation with Dwight Klappich, former Gartner Fellow and Principal at DK Advascent, on what separates warehouses that report metrics from those that actually run profitably. The discussion digs into why monetizing labor is non-negotiable, how unified data exposes hidden cost pools traditional KPIs miss, and why leaders must optimize processes before investing in automation. This episode lays out a practical, financially grounded approach to turning operational complexity into measurable advantage.
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    29 mins
  • The Hidden Cost of Fragmented Warehouse Data, with Dwight Klappich

    The Hidden Cost of Fragmented Warehouse Data, with Dwight Klappich
    Jan 21 2026
    In this episode of The Performance-Driven Warehouse, host Dan Keto speaks with Dwight Klappich former Gartner Fellow and Principal at DK Advascent, about why warehouses rich in data still struggle to improve performance. They unpack why performance visibility requires more than WMS reporting, how unified data models turn fragmented systems into actionable insight, and the costly mistakes organizations make when attempting to consolidate data across facilities. Through real-world examples, the conversation offers practical guidance for leaders seeking consistent, network-wide operational accountability.
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    24 mins
  • Trailer

    Trailer
    Jan 12 2026
    The Performance-Driven Warehouse is your guide to transforming complex warehouse data into competitive advantage and operational excellence.
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    1 min