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Hey Docs!

By: Jill Allen
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  • Summary

  • Hey Docs! Hosted by Jill Allen of Jill Allen & Associates.

    In this podcast, Jill and her guests will cover everything you need to know about building a business. Along with giving tips and tools to help you succeed in your own venture. Each episode will weave a narrative journey about innovators, entrepreneurs, doctors, and companies that are making an impact. So whether you are a brand new doctor building a practice or an entrepreneur looking to build an empire, there is something here for you!

    Tune in weekly. Episodes drop every Thursday!
    Copyright Jill Allen
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Episodes
  • Maximizing Growth Benefits: Incentives and Strategies from OrthoFi

    Maximizing Growth Benefits: Incentives and Strategies from OrthoFi
    Apr 25 2024
    Welcome to the Hey Docs! Podcast with your host, Jill Allen. Today, we have special guest Oliver Gelles from OrthoFi joining us on the show! In this episode, we highlight how data-driven strategies are reshaping patient financials and practice efficiency. From the transition to auto-pay systems to the strategic application of interest and flexible financing, we're unpacking how these changes not only align with current data but also significantly enhance patient satisfaction and practice growth. Let’s jump in! Summary In this conversation, Jill interviews Oliver Gelles, the Chief Marketing Officer of OrthoFi. They discuss Oliver's background in the orthodontic industry and his journey with OrthoFi. They also talk about the insights and data gathered by OrthoFi on patient financials and flexible financing in orthodontic practices. They explore the evolution of payment methods in the industry and the benefits of offering flexible financing options. They also discuss the use of interest in payment plans and how it can be implemented in different stages of a practice's growth. In this conversation, Oliver Gelles and Jill discuss strategies for minimizing the growth benefit and increasing incentives for patients. They also explore the impact of the economy on adult starts and the difference in payment options for adult and child patients. They also discuss the importance of accurately allocating past-due AR and the potential for direct-to-consumer competition in the orthodontic industry. https://orthofi.com/https://www.facebook.com/OrthoFi/https://twitter.com/OrthoFihttps://www.linkedin.com/company/orthofihttps://www.youtube.com/c/OrthoFihttps://www.instagram.com/ortho_fi/ Takeaways Oliver Gelles has over 25 years of experience in the orthodontic industry and is currently the Chief Marketing Officer of OrthoFiOrthoFi has gathered valuable data on patient financials and flexible financing in orthodontic practicesFlexible financing options have become increasingly important in the industry, allowing patients to accept care and practices to growInterest in payment plans can be a valuable tool; it can provide incentives for patients to choose shorter plans and help practices manage cash flow and riskThe implementation of flexible financing options may vary depending on the stage of a practice's growth, with more conservative approaches recommended for startup practicesMinimize the growth benefit by changing incentives and adding more “carrot and stick”Adult patients require different treatment and persuasion strategiesThe economy and consumer perception impact adult startsAccurately allocate past due AR to improve financial performancePrepare for potential direct-to-consumer competition in the futureConnect With Our AdvertisersKaleidoscope - Orthodontic Digital MarketingGC Orthodontics - Manufacturing and Supply SalesSmileSuite - Customizable Presentation Software and Post-Consultation Follow-Up Chapters00:00 Introduction and Background03:20 Insights and Data on Patient Financials07:44 The Evolution of Payment Methods09:39 The Benefits of Flexible Financing13:41 Implementing Interest in Payment Plans26:00 Maximizing Growth Benefit: Incentives and Strategies28:22 Understanding the Impact of the Economy on Adult Starts39:19 Improving Financial Performance through Accurate AR Allocation46:23 Preparing for Potential Direct-to-Consumer Competition Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice? Reach out to me- www.practiceresults.com. If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode. New episodes drop every Thursday! Episode Credits:Hosted by Jill AllenProduced by Jordann KillionAudio Engineering by Johnny Mitchell
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    41 mins
  • From Contact to Contract: Enhancing New Patient Interactions in Orthodontic Practices

    From Contact to Contract: Enhancing New Patient Interactions in Orthodontic Practices
    Apr 18 2024
    Welcome to the Hey Docs! Podcast with your host, Jill Allen.

    Today, we're shining a light on SmileSuite technology with my friend and returning guest, Dr. Anthony Bonavoglia. SmileSuite is changing the game for orthodontists and their practices. Join us as we dive into the metrics that matter, the art of the new patient phone call, and a peek into the future developments from SmileSuite.

    Let’s dive into it!

    Summary

    Anthony Bonavoglia, founder of SmileSuite, discusses the importance of understanding the busiest times for new patient phone calls in orthodontic practices. He shares data that shows the busiest times are 8:30-10 am and 12:30-2 pm, with Monday mornings being the busiest overall. He also highlights the trend of patients preferring to schedule appointments through text messaging rather than phone calls. Anthony emphasizes the need for practices to monitor and improve the quality of new patient phone calls, as well as the importance of balancing work and family life.

    https://getsmilesuite.com/
    https://www.facebook.com/MySmileSuite/
    https://www.instagram.com/getsmilesuite/


    New Patient Phone Call Score Card
    http://getsmilesuite-7731839.hs-sites.com/smilesuiteinquiry-1


    Takeaways
    • The busiest times for new patient phone calls in orthodontic practices are 8:30-10 am and 12:30-2 pm, with Monday mornings being the busiest overall.
    • Patients are increasingly preferring to schedule appointments through text messaging rather than phone calls.
    • Practices should monitor and improve the quality of new patient phone calls to ensure a positive patient experience.
    • It is important to find a balance between work and family life to maintain overall well-being.

    Connect With Our Advertisers Kaleidoscope - Orthodontic Digital Marketing
    GC Orthodontics - Manufacturing and Supply Sales
    SmileSuite - Customizable Presentation Software and Post-Consultation Follow-Up


    Chapters
    00:00 Introduction and Overview of SmileSuite
    01:28 Gathering Data on Busy Times for New Patient Phone Calls
    12:21 The Impact of Phone Calls on the Patient Experience
    22:44 Patient Communication Preferences and Trends
    25:26 Upcoming Developments for SmileSuite
    28:47 Speed Round: Coffee or Tea, Favorite Podcast, Outdoor Activity, Being Remembered, Best Piece of Advice
    31:17 Conclusion and Farewell

    Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice? Reach out to me- www.practiceresults.com.

    If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.

    New episodes drop every Thursday!

    Episode Credits:
    Hosted by Jill Allen
    Produced by Jordann Killion
    Audio Engineering by Johnny Mitchell
    Show More Show Less
    30 mins
  • The Tipping Point: Mastering Work, Life, and Passion

    The Tipping Point: Mastering Work, Life, and Passion
    Apr 11 2024
    Welcome to the Hey Docs! Podcast with your host, Jill Allen.

    Today, we have returning guest Dr. Robert Trujillo joining us on the show. In the last episode, we learned all about his company, Orthovated, and how he helps practices with clinical onboarding. In this episode, we are focusing on another passion: his coaching and mental health. There is a lot to unpack.

    Let’s get into it!

    Summary

    In this conversation, Robert Trujillo discusses the importance of work-life balance and setting proper goals. He emphasizes the need to take action and create passion through behavior. Robert also highlights the role of thoughts and feelings in achieving happiness and fulfillment. He provides tips on time management and the importance of setting boundaries. Finally, Robert shares his contact information for those interested in coaching sessions. In this episode, Robert Trujillo discusses how to create the life you want by conducting a work-life audit and developing a strategic plan. He emphasizes the importance of taking small steps and applying various principles to achieve personal growth and fulfillment.


    https://www.ortholifecoach.com/
    https://www.facebook.com/ortholifecoach
    https://www.orthovated.com/
    https://www.facebook.com/orthovated

    Takeaways
    • Take action and create passion through behavior.
    • Set proper goals and focus on behaviors rather than outcomes.
    • Manage your time effectively and set boundaries.
    • Take care of yourself and prioritize self-care. Conduct a work-life audit to assess your current situation and identify areas for improvement.
    • Develop a strategic plan to create the life you want, focusing on small steps and consistent progress.
    • Apply principles such as self-reflection, goal-setting, and time management to achieve personal growth and fulfillment.
    • Embrace your personal style and interests, and make time for activities that bring you joy and relaxation.

    Connect With Our Advertisers Kaleidoscope - Orthodontic Digital Marketing
    GC Orthodontics - Manufacturing and Supply Sales
    SmileSuite - Customizable Presentation Software and Post-Consultation Follow-Up


    Chapters

    00:00 Introduction and Background
    03:38 The Struggle for Work-Life Balance
    08:00 Setting Proper Goals
    14:08 The Fulfillment Paradox
    19:04 Creating Passion through Action
    23:11 The Role of Thoughts and Feelings
    28:36 Time Management and Boundaries
    37:59 Taking Care of Yourself
    42:22 Conclusion and Contact Information
    44:12 Creating the Life You Want
    45:02 Personal Style and Interests
    45:41 Hidden Talents
    46:26 Big Hairy Audacious Goal

    Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice? Reach out to me- www.practiceresults.com.

    If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.

    New episodes drop every Thursday!

    Episode Credits:

    Hosted by Jill Allen
    Produced by Jordann Killion
    Audio Engineering by Johnny Mitchell
    Show More Show Less
    46 mins
Leadership Management Physical Illness & Disease Hygiene & Healthy Living Economics
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