What if your sales team's performance problem isn't a people problem at all?
Carrie Tuttle, founder of Team Mojo and sales leadership coach with eight years of experience working with technical founders and B2B sales organizations joins Guillermo Salazar on Getting to Hell Yes to challenge one of the most persistent myths in sales management: that when a team isn't performing, the answer is better reps.
It rarely is. It's almost always a better system.
Carrie knows this from the inside. Thrown into sales leadership at twenty-seven with minimal training, she built her career across marketing, market research, and pure B2B sales before transitioning into coaching driven by the conviction that most organizations are measuring the wrong things, holding the wrong people accountable, and losing good salespeople to cultures that treat humans like machines.
In this episode, Guillermo and Carrie dig into:
— The technical founder trapped in the weeds: what they're actually struggling with, why the sales function goes soft, and what a structured intervention actually looks like from day one
— Accountability redefined: why it starts at the leadership level with clear expectations, not at the rep level with outcome measurements and what happens when leaders model the behaviours they say they want
— The 4x exit multiple story: nine sellers, two hitting target, a coaching engagement that got seven of them over target within months, and a twenty percent revenue lift that changed the valuation conversation entirely
— Why better sales conversations upstream produce calmer, more successful operations downstream and why almost nobody measures this connection even though everybody feels it
— The quarter as a forcing function: how ninety-day cycles create the reflection, recalibration, and celebration rhythm that accelerates seller development faster than any training program
— Values alignment as a client selection filter: how Carrie identifies the engagements she can genuinely serve versus the ones that look great on paper and compromise everything in practice
— CRM as a database of experience, not just a pipeline tracker and how building that database over time produces the pattern recognition that makes every subsequent sales conversation more calibrated
— The objection she hears most: "We can do it ourselves." And what she says back.
— Her advice to her younger self: slow down, ask first, then pause. "The pause is magical."
Whether you're a founder who needs to build a sales function, a sales leader wondering why accountability conversations never stick, or a seller trying to understand why the numbers feel hollow even when they're good — this conversation is for you.
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