After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most - when people’s lives were at stake. 

We like to think we make decisions based on good reasoning–and that our doctors, judges, politicians, economic forecasters and employers do too. In this groundbreaking book, three world-leading behavioural scientists come together to assess the last great fault in our collective decision-making: noise. We all make bad judgements more than we think. Noise shows us what we can do to make better ones.

Sleep is one of the most important aspects of our life, health and longevity and yet it is increasingly neglected in 21st century society, with devastating consequences: every major disease in the developed world - Alzheimer's, cancer, obesity, diabetes - has very strong causal links to deficient sleep. Until very recently, science had no answer to the question of why we sleep, or what good it served, or why its absence is so damaging to our health. Compared to the other basic drives in life - eating, drinking and reproducing - the purpose of sleep remained elusive.

In this darkly comical look at the sinister side of our relationship with the natural world, Stewart has tracked down over one hundred of our worst entomological foes---creatures that infest, infect, and generally wreak havoc on human affairs. From the world's most painful hornet, to the flies that transmit deadly diseases, to millipedes that stop traffic, to the Japanese beetles munching on your roses, Wicked Bugs delves into the extraordinary powers of many-legged creatures

In this brilliant and original audiobook, Malcolm Gladwell explains and analyses the 'tipping point', that magic moment when ideas, trends and social behaviour cross a threshold, tip and spread like wildfire. Taking a look behind the surface of many familiar occurrences in our everyday world, Gladwell explains the fascinating social dynamics that cause rapid change. 

Nate Silver built an innovative system for predicting baseball performance, predicted the 2008 election within a hair’s breadth, and became a national sensation as a blogger - all by the time he was 30. He solidified his standing as the nation's foremost political forecaster with his near perfect prediction of the 2012 election. Silver is the founder and editor in chief of the website FiveThirtyEight. Drawing on his own groundbreaking work, Silver examines the world of prediction, investigating how we can distinguish a true signal from a universe of noisy data.

The fastest way to succeed as an author is to write more books. How do you do that with a day job, family, school or all your other time commitments? The secret I,s efficiency. 5,000 Words Per Hour will help you maximize your writing time by building effective habits that both measure and increase your writing speed. Create an effective writing habit. Track and improve your WPH.

Are you writing a novel, but having trouble getting your first draft written? You've heard of "outlining," but that sounds too rigid for you. You've heard of "organic writing," but that seems a bit squishy to you. Take a look at the wildly popular Snowflake Method - a battle-tested series of 10 steps that jump-start your creativity and help you quickly map out your story. All around the world, novelists are using the Snowflake Method right now to ignite their imaginations and get their first drafts down on paper. In this book, you'll follow the story of a fictitious novelist as she learns to tap into the amazing power of the Snowflake Method. Almost magically, she finds her story growing from a simple idea into a deep and powerful novel. And she finds her novel changing her - turning her into a stronger, more courageous person.

Like many tools that have come before it, dictation is a new and exciting opportunity to write better, faster, and smarter. But many writers still believe it's not for them. Perhaps they've tried it in the past and it hasn't worked. Or perhaps this new technology is confusing, expensive, or frustrating, and that's held them back from taking advantage of it. If you're ready to take the next step and learn a new skill set that will give you a huge advantage over what other authors are doing today, listen to Dictate Your Book and start working through the challenges that are holding you back from reaping the benefits of dictation.

In Thinking, Fast and Slow, Kahneman takes us on a ground-breaking tour of the mind and explains the two systems that drive the way we think and make choices. One system is fast, intuitive and emotional; the other is slower, more deliberative and more logical. Kahneman exposes the extraordinary capabilities-and also the faults and biases-of fast thinking and reveals the pervasive influence of intuitive impressions on our thoughts and behaviour. 

This classic work by Fortune Magazine's Economist of the Century outlines some of Friedman's most famous economic theories about our monetary system. You can hear the Nobel Prize winner and his wife, also an accomplished economist, speak at The Commonwealth Club, about their achievements in the areas of economics and public policy.

Stein on Writing provides immediately useful advice for writers of fiction and nonfiction, whether newcomers or accomplished professionals. As Sol Stein, renowned editor, author, and instructor, explains, "This is not a book of theory. It is a book of usable solutions, how to fix writing that is flawed, how to improve writing that is good, how to create interesting writing in the first place."

George Marsden describes how Lewis gradually went from being an atheist to a committed Anglican - famously converting to Christianity in 1931 after conversing into the night with his friends, J. R. R. Tolkien and Hugh Dyson - and how Lewis delivered his wartime talks to a traumatized British nation in the midst of an all-out war for survival.

From the first cannonballs fired by American warships at North African pirates to the conquest of Falluja by the Marines, and from the early American explorers who probed the sources of the Nile to the diplomats who strove for Arab-Israeli peace, the United States has been dramatically involved in the Middle East. For well over two centuries, American statesmen, merchants, and missionaries, both men and women, have had a profound impact on the shaping of this crucial region.

There are three kinds of feelings when reading a story: boredom, interest, and wow! To become a successful writer, you must create the wow feeling on as many pages as possible, and this requires writing that engages the reader emotionally. In his best-selling book, screenwriter Karl Iglesias explored the working habits of A-list Hollywood scribes. Now, he breaks new ground by focusing on the psychology of the reader.