Christmas is approaching, but the mood on Peppercorn Street is anything but jolly. Claire is convinced her stalker ex will catch up with her and her young daughter, and Luke is finding that living with his estranged teenage daughter brings its own problems. When a road accident brings them together, Luke impulsively offers them shelter in his home. Will this Christmas give them the best present of all: a new family? Or will Claire’s ex again cause trouble?

For Mattie Willit, caught in a thunderstorm running away from her bullying stepfather, rescue comes in the form of Jacob Kemble, a widowed farmer living with his two young children. She is escaping from an enforced marriage; he, struggling with the memory of a loveless one. As Jacob nurses Mattie back to health, the two come know and love each other. Meanwhile, wealthy and elderly Miss Emily Newington needs their help to save her from her greedy cousin who is plotting to take her house.

Cassandra Blake has raised her three motherless sisters. The girls are the pride of their book-loving, impractical father, and not in a hurry to marry. Then the American Civil War cuts off supplies of cotton to Lancashire, the mills fall silent and there is no work. There is a stark choice: stay and risk starvation or pack up and begin again elsewhere. Cassandra has fallen in love with Reece Gregory, but he can't support a wife. When he's given the chance to start a new life in Western Australia, he seizes the opportunity, promising to send for her.

Hampshire, 1900: With the sudden death of her father, the life of 15-year-old Harriet Benson changes forever. Forced from her home, Harriet is sent into service to provide for the family. Arriving at the grand Dalton House, she meets the owners' crippled son Joseph, with whom friendship soon blossoms. When circumstances force Joseph to leave the family home, Harriet is happy to accompany him. But Harriet is unprepared for her inheritance of Greyladies, a supposedly haunted house in the country.

Singapore in the 1860s is exotic and yet terrifying for a penniless Englishwoman, alone and vulnerable after her mother's death. Too pretty to obtain a governess' job, Isabella Saunders accepts an offer from Singapore merchant Mr Lee to teach him English and live with his family. Two years later Bram Deagan arrives in Singapore, determined to make his fortune as a trader. Mr Lee sees a way to expand his business connections and persuades Isabella to marry Bram. Bravely, she sets sail for a new land and life. 

Ellen Dawson is glad when the Great War ends but sad that Lady Bingram's aides are to be disbanded. She can't bear to go back into service again after working as a driver and mechanic in London. But she is forced by her mother's illness to accept her old position as housemaid in order to stay in the small Lancashire town, and her stepfather will stop at nothing to get her under his control again. Meanwhile, Seth Talbot is also facing difficulties when he takes over as local policeman in a town where the law has been flouted for years.... 

Wiltshire in 1901: Kathleen's family are determined to force her into marriage with a violent man. In desperation she runs away and finds what consolation she can for her lost dreams. Then tragedy strikes, and Kathleen seeks refuge at Honeyfield House, where a charitable bequest has created a hiding place for families in trouble. Nathan fought in the Great War and is now using his gift for finding lost people as a detective. Taking on the job of finding Kathleen, he is shocked to discover a woman he can love, not the vicious female he was led to expect.

Lancashire, 1930: Leah Turner's father has been killed in an accident at the laundry, and since her mother died years ago it falls to her to become sole provider for her little sister. But women's wages are half those of men, and pawning the few belongings she has left will keep their vicious rent collector at bay for only a few weeks, so even if she finds a job, they'll lose their home. Out of the blue, Charlie Willcox, the local pawnbroker, offers her a deal.

Carrie Preston is used to hard work - oldest of 10, with an incompetent mother and a drunken father, she struggles to find food for her siblings. But nothing could have prepared her for the day fate deals her family the cruellest of hands, rendering them more desperate than ever. In a harsh world, small acts of kindness can bring great hope - Eli Beckett's offer of a job at the Dragon pub promises a better future for Carrie, especially as Eli's uncle has offered his nephew some spare land to build a music room.

At 18, Cathie longs for more than life as a settler in the Australian bush. So when her uncle offers her the chance to send her to England, she grabs the opportunity with both hands and runs away from her family. But little does she know that he is using her to get revenge on his sister, Liza. Attacked at the docks in Liverpool, Cathie takes refuge with the man who saved her, a man who has his own troubles. But as she slowly regains her memory and meets her Lancashire relatives, she must confront the legacy of her mother's past. 

1945 - the war in Europe is over. It should be a time of utter joy and celebration. Most women can't wait for their men to return, but in the small town of Rivenshaw in Lancashire, Judith Crossley fears having her husband back in the house. He'd grown into a bully and a drunkard, and on the occasions he'd come home from leave, he'd hit her. He wasn't a good father, either. Luckily Judith has found an unlikely ally, a friend to turn to - Maynard Esher, from an old aristocratic family on the other side of town.

Rosalind and her husband, Paul, move from Australia to England due to his job with a multinational company. But Paul is called away to deal with a crisis in Hong Kong, and Rosalind is left to settle in a new country on her own. One by one her three grown children need help, and there is only Rosalind available, because as usual Paul puts his job first. When she finds out that her husband has been unfaithful for years, it appears to be the final blow to their marriage, especially as she has met another man. 

Lizzie Kershaw is an independent spirit; ever since her father's death she has had to be a survivor. Home life is harsh, though, and desperate to escape it, she makes an ill-advised marriage. But she discovers that she's married a selfish and violent man. His beatings never seem to stop, and, with the help of some suffragettes, she escapes to Manchester, where she finds work in a munitions factory - she is finally the independent woman she has always longed to be. But her husband, whose cruelty knows no bounds, tracks her down and drags her back home to more beatings than ever....

In Australia, Simone has been widowed for four years and is ready to make a more interesting life. Her friends are driving her mad introducing her to eligible men; her busy daughters are just the opposite, wanting her available for babysitting. When she is offered a house swap with a couple in the UK she takes it, not without some trepidation. In the UK, Russ has just taken possession of his new house and wants only peace and quiet after a few months of rehab following a serious injury. Can these two help one another avoid meddling friends and relatives and build new lives?

Keara Michaels doesn't want to leave her family in Ireland, but fate sends her first to Lancashire, then across the sea to Australia, pregnant and penniless. And Theo Mullane, the man who loves her, is married, with an ailing baby son, so cannot follow her as he longs to. Mark Gibson leaves Lancashire to avoid marriage. But gold prospecting is a dangerous pursuit, and when his gentle young wife dies in childbirth, his father-in-law kidnaps the baby. So Mark runs away again, this time to Western Australia, where he employs Keara in his country inn.