Showing results by author "Thomas O. Jones" in All Categories

How do you bring your organization's focus back to the customer? What role does employee loyalty play in building customer loyalty? This collection from Harvard Business Review addresses these questions and offers advice to executives on implementing new strategies.

Here is the famous Beowulf story, retold for the young-adult listener. Like the original Anglo-Saxon manuscript, it is divided into three parts. The first section narrates Beowulf's battle against Grendel. The second section tells of the furious revenge of Grendel's mother. The third section shows the great hero in his declining years as he battles an aging dragon, who now flies slowly and awkwardly, but can still shoot down enough fire to imperil the Geats kingdom.