Showing results by author "Karyn Ross" in All Categories
-
-
The Toyota Way to Service Excellence
- Lean Transformation in Service Organizations
- By: Jeffrey K. Liker, Karyn Ross
- Narrated by: Doug Greene
- Length: 15 hrs and 41 mins
- Unabridged
-
Overall
-
Performance
-
Story
A must-listen for service professionals of every level, this essential book takes the proven Lean principles of the best-selling Toyota Way series and applies them directly to the industries where quality of service is crucial for success. Jeff Liker and Karyn Ross show you how to develop Lean practices throughout your organization using the famous 4P model. Whether you are an executive, manager, consultant, or frontline worker who deals with customers every day, you'll learn how take advantage of all Lean has to offer.
-
The Toyota Way to Service Excellence
- Lean Transformation in Service Organizations
- Narrated by: Doug Greene
- Length: 15 hrs and 41 mins
- Release date: 11-08-21
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
Regular price: £16.99 or 1 Credit
Sale price: £16.99 or 1 Credit
-
-
-
The Kind Leader
- A Practical Guide to Eliminating Fear, Creating Trust, and Leading with Kindness
- By: Karyn Ross
- Narrated by: Jennifer Sun Bell
- Length: 7 hrs and 52 mins
- Unabridged
-
Overall
-
Performance
-
Story
Kindness and leadership aren't often synonymous. The purpose of this book is to teach leaders how to lead with kindness so they can influence the people they lead to create kinder workplaces, organizations, and the world. This book gives you a deep theoretical understanding of the importance of leading with kindness and also provides practical exercises for you to use. By the time you finish the book, you will feel confident in your ability to lead with kindness and also to address organizational problems at work, at home, and in the community with kindness.
-
The Kind Leader
- A Practical Guide to Eliminating Fear, Creating Trust, and Leading with Kindness
- Narrated by: Jennifer Sun Bell
- Length: 7 hrs and 52 mins
- Release date: 19-04-22
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to basket failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterAdding to library failed
Please try againFollow podcast failed
Unfollow podcast failed
Regular price: £13.00 or 1 Credit
Sale price: £13.00 or 1 Credit
-