Showing results by author "Jill Applegate"
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- How to Listen, Respond, and Profit from Customer Feedback
- By: Ann Thomas, Jill Applegate
- Narrated by: Tara Ochs
- Length: 6 hrs and 48 mins
Customers are speaking loud and clear through a miriad of mediums. Evidence shows that customers will no longer stand for the hurried and complacent service that has become the norm. They are looking for a positive, memorable experience. Organizations that provide that level of service will earn their loyalty. Customers base their decisions on nothing more than a positive or negative review of your product and/or service. Pay Attention! paves the way.
Very disappointing. Please don't buy this book
- By Tristan on 10-10-14
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Regular price: £19.39