Showing results by narrator "Sandra" in All Categories

Whether you're a manager, owner, or employee, Customer Service Training 101 gets you up to speed fast. The completely revised and updated third edition addresses every aspect of face-to-face, phone, online, social media, and self-service interactions. Using scenarios, guidelines, and practice exercises, this inspiring training manual explains what to say and do, what to avoid, and why interactions go astray.

If you like twisting, turning mysteries set in villages you’ll never want to leave (despite the dead bodies), get ready to fall in love with Jayne O’Shea. She called off her engagement, quit the job she loved, and escaped to the Northwoods. Now she's in a quirky village full of witches and her dog just found a dead body in the backyard. Will life ever be normal again?

Engrained in our culture is the belief that unbending discipline is the only sure way to success. You must go to the gym five times a week, never order the dessert, and don't even think about buying that dress you keep staring at in the store window. Breaking from such a regimented lifestyle is...

After learning her past and seeing the terrible tragic history of her kind, Eleanor must conclude she is toxic, a cause of pain and destruction. For everyone’s own good, she will disappear forever. But first, one last visit to Jamesford. Eleanor returns to find the little Wyoming town mourning for its lost child. The unremarkable girl, who in life wanted only to be ignored, is a celebrity in death, a tourist attraction, a legend. A mystery. But not everyone thinks Eleanor is dead. While some wait in hope for her return, others wait in ambush.

Der Krieg hat begonnen. Beide Seiten fordern Diems Loyalität – oder ihren Tod. Nach ihrer katastrophalen Krönung steht Diem im Zentrum des Konflikts zwischen den Descended und den Guardians. Mit ihren neu gewonnenen Freunden und dem Mann, in den sie sich verliebt, auf der einen Seite und den...

Is it possible to create miracles using the power of your intentions? On Miracles for the Earth, Sandra Ingerman teaches a traditional seven-step process known as "shapeshifting" (or transfiguration) that has actually been demonstrated to purify water and soil in the physical environment...

The Children's Bible provides, in simple English, a translation of selections from both the Old and the New Testament. These selections have been made as a result of more than 25 years of observation and study. The text is that of the Bible itself, but in the language of a child, so that it may easily be read to younger children and read by those who are older. The immortal stories and songs of the Old and New Testaments are a child's richest inheritance from the past.

A TODAY SHOW #ReadWithJenna BOOK CLUB PICK NATIONAL BESTSELLER A coming-of-age classic about a young girl growing up in Chicago Acclaimed by critics, beloved by readers of all ages, taught in schools and universities alike, and translated around the world—from the winner of the 2025...

In this book you'll discover how to use the powerful self-healing technique known as EFT, or "tapping," to create greater wealth and abundance in your life.With this simple "tap and release" method, you'll remove the energy blocks that are preventing the Law of Attraction from helping you manifest the money you desire in your life. You'll be able to open the energetic channels that will allow more wealth and abundance to flow to you.

For Eve, Irene, Betty, and Rosemary, working at the exclusive Heyworth's department store in Cambridge is a dream come true. Once the girls step inside the elegant building, the hardships of their own lives are temporarily forgotten. Serving a variety of customers, from glamorous gypsy queens to royalty and the city's fashionable elite, the store is a place where these young women can forge successful careers under the ever-watchful eye of flamboyant owner Mr Heyworth.

Whether you're just starting out as a songwriter, you're an experienced songwriter or just looking for a new perspective on the beautiful craft of songwriting, Song Maps - A New System to Write Your Best Lyrics offers fresh insights to help you write your very best lyrics. In Song Maps - A New System to Write Your Best Lyrics, I deliver simple, logical, well-defined solutions to these issues and more: I give you seven well-developed professional templates for you to bring your lyrics to life.

On the eve of their 40th wedding anniversary, the Seagraves are among the most envied couples in their community, and still deeply in love - until the night Lydia Seagrave picks up a gun and shoots her husband. Confronting a tangle of family lies in the wake of this shocking tragedy are the three Seagrave sisters.

O livro descreve a ascensão social do comerciante português João Romão e sua rivalidade com o comendador Miranda. A narração se entrelaça com a história de vários episódios dos moradores do cortiço, cuja luta pela sobrevivência é dura e cruel mas envolvida em alegria e sensualidade. Há a transformação do português Jerônimo, que se apaixona pela mulata Rita Baiana, a vida difícil da escrava Bertoleza e o dia a dia de vários outros personagens.

Shirley, Goodness, and Mercy are back! These three irresistible angels love their assignments on Earth. They especially love helping people who send prayer requests to Heaven (even though the Archangel Gabriel, their boss, knows they're going to break his rules)!

The CEO's Unexpected Child CLAIMING HIS CHILD AT ANY COST A shocking fertility clinic mix-up has resulted in Luca Moretti fathering a child with a woman he's never met. There's no way the CEO will walk away from his baby girl. But he has thirty days to convince her distractingly beautiful...

Zahlen lügen nicht, aber Liebe ist unberechenbar. Die begnadete Datenanalystin Jess Davis glaubt an Zahlen und Statistiken. Den Glauben an die große Liebe hat sie längst verloren. Doch dann wird sie von ihrer besten Freundin dazu überredet, eine neue Dating-Agentur auszuprobieren, die wie für Jess gemacht scheint. GeneticAlly behauptet, mit Hilfe eines DNA-Tests für jeden den perfekten Partner zu finden – den Seelenverwandten. Jess steht den Versprechungen von GeneticAlly zunächst skeptisch gegenüber, doch dann siegt die Neugier.

Von Europa bis Amerika. Von Camus bis Hemingway: Entdecken sie die vielseitige Weltliteratur des 20. Jahrhunderts! Lernen Sie die bedeutendsten internationalen Autoren des 20. Jahrhunderts kennen. Die Literaturwissenschaftlerin Prof. Dr. Sandra Richter begibt sich auf eine faszinierende literarische Weltreise und stellt in 14 Lektionen große Werke bekannter Schriftsteller vor. Es geht nach Afrika, Asien, Nord- und Südamerika – und natürlich in die europäischen Literaturmetropolen.

Heiraten? Aber nur aus Liebe! England 1835: Falls Izzy einmal heiraten sollte, dann nur aus Liebe. Doch das Schicksal schmiedet andere Pläne. Wegen eines Unwetters muss sie mit dem vom Krieg entstellten Lord Wakefield in einer Hütte Unterschlupf suchen. Obwohl sich der ehemalige Offizier wie ein Gentleman verhält, drängt ihr Vater die beiden zur Heirat. Für die junge, freiheitsliebende Frau bricht eine Welt zusammen. Zudem belastet sie schon seit Jahren ein schreckliches Geheimnis, das es ihr alles andere als leicht macht, sich auf einen Mann einzulassen.

Louisa May Alcott’s heartwarming tale of the indelible bond between sisters. This treasured novel, drawn in part from Louisa May Alcott's personal experience, brings to life the provincial yet abundantly full lives of the March sisters. Meg, Jo, Beth, and Amy manage to lead an interesting existence despite their father's absence at war and their family's lack of money. Whether they're putting on a play or forming a secret society, their gaiety is infectious. This novel is part of Brilliance Audio's extensive Classic Collection, bringing you timeless masterpieces that you and your family are sure to love.

Follow the plights and triumphs of the adventurous, spunky, and incredibly caring red-headed Anne now paired with the beautiful thoughts, prayers, and devotions of author Rachel Dodge. A one-of-a-kind experience, this bundle brings you the charming original text of L.M. Montgomery’s beloved book, woven together with a heartfelt chapter-by-chapter companion guide that illuminates the themes of God’s forgiveness, faithfulness, and redemption in this classic tale.