Showing results by author "Alessandra" in All Categories

Turn your customers into business apostles who "preach the gospel" according to your company. Dr. Alessandra focuses on how everyone in your organization can become more customer-driven and less operations-driven; how to turn moments of misery into moments of magic for your customers; and how to create customer intimacy, customer retention, and customer satisfaction, which leads to customer loyalty.

This program covers the five positive versatility traits of being resilient, having vision, being attentive, being competent, and knowing how to self-correct. Versatility is your ability to engage in a range of behaviors, not necessarily characteristic of your usual ways of behaving, in order to be more effective in a situation or in a relationship.

Charisma is not based on genetics, I.Q., social position, or luck. Charisma is a skill - one of the most valuable skills in the world that you can learn and master with the right information and tools delivered by Dr. Tony Alessandra in this program.

In this audiobook, Dr. Tony Alessandra covers the 5 positive flexibility traits. Flexibility is your willingness to engage in a range of behaviors not necessarily characteristic of your usual ways of behaving in order to be more effective in a situation or in a relationship.

This program by Dr. Tony Alessandra covers how to have conflict-free relationships in your working environment and in your personal life.

Dr. Alessandra teaches you six easy steps help you increase your sales, get more referrals, and earn higher commissions. It contains strategies and techniques that ensure you team up with your prospects.

Good presentations can provide opportunities for growth in power, control, recognition, and prestige. The guidelines presented by Dr. Tony Alessandra in this program can help you immensely if you listen, study, and practice them consistently.

Thom Winninger covers tactical maneuvers to win customers over competitors in price wars by selling value and not lowering your product quality and your price. Thom emphasizes finding out what the customer values and working your presentation around that value. You must identify and define your customer’s highest need.

What do you feel passionately about? What do you care really deeply about? Whatever your objective - whether it's ending world hunger or ensuring better care for stray animals - you'll never influence anyone to change their ideas or take action if you don't feel strongly about it yourself. This program covers how to expand your vision and ideas.

Active listening is a skill so important that anyone who lacks it is sure to have problems at home and at work. What they didn't teach you in school - but what you'll learn in this program - could be the key to becoming closer to your friends and family as well as becoming a better, stronger leader.

Goals, when earnestly pursued, give people reasons to do some things and to avoid other things. This program shows you how to identify your goals and map out the steps that will help you achieve them.

Listening is just as important as speaking. Good listening draws people to you. Poor listening causes them to drift away. This program offers a powerful set of tools to help you build your listening skills up to maximum effectiveness. Jumpstart your way to better listening today!

Learn to love public speaking - and be great at it too! Many dislike it, and some dread public speaking. You take the podium and your hands clam up, your voice weakens and cracks, and your mind goes blank. Conquer your fear of public speaking today! With powerful presentation skills, you’ll become a respected public speaker who engages and entertains audiences, time after time.

If you believe in fundamentals, like how to confirm a sale versus closing a sale, learning what to do when you get a "yes", and how to lose a sale, but maintain the relationship, you will want to add this classic sales program to your library.

If customer-driven service isn't already one of your organization's goals, it should be. In this program, Tony Alessandra, an expert on building business relationships, outlines some sure-fire strategies for consistently "wowing" your customers. You'll learn how to identify and exceed their expectations, build long-term relationships, and create what Alessandra calls "moments of magic."

Learn to communicate like a Boardroom Warrior! If you have ever felt like your lack of communication finesse was causing you to be misunderstood or simply ignored in your organization, the solution is Mastering Your Message.

Vaccini, Camilla aveva un'anomalia del sangue. I genitori: "Era sana". Indagano i pm, di Massimo Calandri; Domande e risposte: Casi di trombosi rari. C'è una segnalazione ogni 100 mila iniezioni, di Elena Dusi; Non slittano i richiami. Pronte le scorte per il cocktail Pfizer, di Alessandra Ziniti; Vaccini, il cocktail di farmaci divide gli esperti: "Ma l'efficacia è buona" di Elena Dusi; Intervista all'immunologo Mantovani: "I vaccini non finiranno di stupirci. Saranno la nostra cintura di sicurezza" di Elena Dusi; Il dovere della responsabilità, di Francesco Bei.

L'allarme del Viminale. "Così si vanificano gli sforzi ma abbiamo evitato il peggio" Di Alessandra Ziniti; Cinque milioni di dosi per finire gli over 65. "Poi stop prenotazioni" Di Michele Bocci; Arriva il vaccino dei ragazzi. Pfizer pronta già a giugno Di Elena Dusi; Il piano dei vaccini in azienda prima i trasporti e i ristoranti Di Michele Bocci; Vaccini, la diseguaglianza del freddo Di Linda Laura Sabbadini; Brevetti sui vaccini, l'Ue cerca una linea comune. Draghi e Macron con gli Usa, pronti allo scontro con Merkel Di Claudio Tito.

La battaglia delle riaperture: In mille ai concerti. La cultura prenota le serate di maggio, di Michele Bocci; Il governo: a maggio si riapre. Speranza punta sulla scuola, di Tommaso Ciriaco ed Emanuele Lauria; Aprire, ma non ad ogni costo, di Michela Marzano; Covid e riaperture, a maggio il via ai ristoranti da metà mese anche di sera e il coprifuoco sarà ridotto, di Emanuele Lauria e Carmelo Lopapa; Covid, "Stadi aperti? Allora anche noi". La battaglia per le ripartenze, di Alessandra Ziniti; Noi, in felicità vigilata, di Natalia Aspesi.

Covid. Aprile, il mese del giudizio: Vaccini, un aprile a rilento: si allontana l'obiettivo di 500 mila al giorno, di Tommaso Ciriaco, Fabio Tonacci; La pandemia e il bisogno di ritrovare la speranza, di Michela Marzano; Covid, il Paese provato dal virus chiede iniezioni per tutti e il passaporto europeo, di Ilvo Diamanti; Vaccini, aprile è il mese del giudizio, di Stefano Cappellini; Vaccini, il governo in pressing sulle Regioni. In arrivo altre 1,5 milioni di dosi Pfizer, di Tommaso Ciriaco; Ristoranti a pranzo non prima del 26. I paletti del governo per le riaperture.