Showing titles in Communication & Social Skills

In this cutting-edge program, 30 Days to a More Powerful Vocabulary, personal development expert and English enthusiast Dan Strutzel will instruct, enlighten, and inspire you with a concentrated 30-day program that will teach you over 500 words. But, more than teaching you these words, the uniquely designed morning and evening review sessions will ensure that these words become a habit-knit part of your life - and with minimal effort on your part.

Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change. 

Harvard professor (and negotiation advisor to organizations around the world) Deepak Malhotra shows how to defuse even the most potentially explosive situations and to find success when things seem impossible. Malhotra illustrates key lessons using behind-the-scenes stories of fascinating real-life negotiations, including drafting the US Constitution, resolving the Cuban Missile Crisis, ending bitter disputes in the NFL and NHL, and beating the odds in complex business situations.

Brought to you by Penguin. SUSAN CAIN'S NEW BOOK, BITTERSWEET, IS AVAILABLE TO PRE-ORDER NOW Quiet, the Sunday Times and New York Times Bestseller by Susan Cain, will permanently change how we see introverts - and how you see yourself. Our lives are driven by a fact most of us can't name and...

The biggest fear of people living in the western world today is stated to be public speaking. The second most common fear is death! This means that many people are more afraid of standing up and speaking to group than they are of dying! Crazy right? The fear of speaking in public can feel very real and for many absolutely paralyzing. So, what if I told you that most of the people I have worked with have gone on to enjoy public speaking?

Brought to you by Penguin. What if charisma could be taught? What you'll find here is practical magic: unique knowledge, drawn from a variety of sciences, revealing what charisma really is and how it works. You'll get both the insights and the techniques you need to apply this knowledge. The...

“As funny as it is informative, this book will have you laughing out loud while you contemplate the revolutionary power of words.” —Camille Perri, author of The Assistants and When Katie Met Cassidy A brash, enlightening, and wildly entertaining feminist look at gendered language and the...

"A groundbreaking book that redefines what it means to be in a relationship." --John Gray, PhD., bestselling author of Men Are from Mars, Women Are from Venus We already rely on science to tell us what to eat, when to exercise, and how long to sleep. Why not use science to help us improve our...

Brought to you by Penguin. WINNER OF THE ROYAL SOCIETY INSIGHT INVESTMENT SCIENCE BOOK PRIZE 2020 Diagnosed with Autism Spectrum Disorder at the age of eight, Dr Camilla Pang struggled to understand the world around her. Desperate for a solution, Camilla asked her mother if there was an...

Esteemed professor Michael D. C. Drout brings his expertise in literary studies to the subject of rhetoric. From history-altering political speeches to friendly debates at cocktail parties, rhetoric holds the power to change opinions, spark new thoughts, and ultimately change the world.

If you are looking to learn how to express what you truly feel and ask for what you want in a kind and direct way, this book will help you take control of situations and set boundaries that work for you in your environment. Giving hundreds of examples of boundary phrases and conversation scripts...

In 24 lectures brimming with practical tips, tools, and techniques everyone can use to better manage conflict in his or her professional and personal lives, gain the essential skills of conflict management. As presented by Professor Dues, these lectures will show you how to effectively deal with conflicts of all kinds, using the "win-win" model that has dominated the field for the past six decades.

Want to learn how to make people laugh out loud? How to Make People Laugh is a book that targets regular comedians, such as you and me. It does not try to transform you into a professional comedian. Instead, it puts comedy in the spotlight of everyday life. With this book, you will learn techniques that you can easily incorporate at parties or even in regular banter with friends and colleagues.

The STAR interview method is used by millions of people all around the world to answer interview questions and tell stories. Fortune 500 companies (Amazon included) recommend using the STAR method to answer behavioral questions. Whether you’re just starting your job search, already interviewing with a company, or looking for a different way to stand out - there are a dozen different ways you can incorporate the technique into your life. Any time you present yourself verbally or in written format, doing it in a narrative/story format will open people's ears.

From the bestselling author of the classic You Just Don't Understand, an exploration of how apologies can make or break our relationships with others Why do some apologies heal while others inflame? Why do some people resist saying “I’m sorry,” and others can’t stop? Drawing on decades...

When was the last time you faced a high-stakes communication moment?Perhaps it was a critical client proposal, a key quarterly business review, a fund-raising pitch, a boardroom briefing, or a townhall talk to thousands of expectant employees.In that moment, how did you do?Did you seize the...

Un libro innovador que revela la arquitectura oculta de nuestras conversaciones y cómo pequeñas mejoras pueden tener un profundo impacto en nuestras relaciones en el trabajo y en la vida. A todos nos cuesta mantener conversaciones difíciles, pero, a menudo, las fáciles tampoco se nos dan...

In a world of influencers, content creation, and constant pressure to perform, it's never been harder to know who you really are—or what you're here to do. Influence for Jesus shows how to take your talents and presence in everyday life and mobilize them for the Kingdom. Through short chapters...

Fühlst du dich in sozialen Situationen oft wie blockiert, obwohl du eigentlich etwas sagen willst? Dein Kopf ist voller Gedanken. Aber genau im falschen Moment… wird er leer. Oder schlimmer: Du sagst etwas, und analysierst es danach tagelang. Wenn dir das bekannt vorkommt, bist du nicht allein. Und vor allem: Du bist nicht das Problem.

Why do the same arguments keep happening, even when you both want things to get better? If you are in an ADHD relationship, you may already know this pattern: You try to explain how you feel. They get overwhelmed or distracted. You feel ignored. They feel criticized. And before you know it, the conversation turns into the same fight you have had many times before.