Showing titles in Conflict Resolution & Mediation

Conflict is something that many people shy away from or avoid altogether. Others are ready for battle at the first sign of conflict and immediately begin strategizing their approach to victory. No matter the approach, the outcome is usually the same—a disconnect. The real loss is often the relationship.

Schwelen in Ihrer Familie seit Jahren bestimmte Konflikte, die regelmäßig Weihnachtsfest, Geburtstagsfeier & Co. verderben? Erleben Sie in Ihrem Team eine destruktive Grundstimmung und trotz aller Bemühungen sind die wirklichen Probleme anscheinend nicht zu lösen? Möchten Sie endlich einen Weg finden, mit dem Schwierigkeiten systematisch und langfristig aus der Welt geschafft werden können - für sich selbst oder als Berater für andere? Dann ist systemische Beratung genau der Ansatz, nach dem Sie gesucht haben, und in diesem Buch erfahren Sie, wie das Ganze funktioniert.

Constant complainers take up resources, time, and mental bandwidth in the workplace. When you change a culture of complainers to one of contributors, you boost morale, increase productivity, and promote effective communication. In short, you get more done with less drama. In Stop Complainers and Energy Drainers, workplace communication expert Linda Swindling shares her expertise in negotiating tough situations in the workplace. Discover how to influence others to accomplish your purpose.

How do you work? In businesses and nonprofits, families and faith communities, how we work matters. Culture Shift: Nonviolence at Work reimagines these environments as places that are united with our values. Our work can feel like a nourishing part of our life. We can look forward to meetings. Working groups can become spaces we enjoy being, where learning is continuous and mistakes are welcomed, where each person knows they matter.

YOU WERE PROMOTED FOR YOUR EXPERTISE. BUT NOW YOU’RE BEING TESTED ON YOUR IMPACT. The skills that made you a great employee are not the same ones that will make you an exceptional leader. You’re caught in the squeeze—juggling demands from above with the need for inspiration from your team. What if you could transform that pressure into your greatest advantage?

Menace, mensonge, débordement émotionnel, manipulation, mauvaise foi, rapport de force défavorable, profils difficiles, contrainte... Dans un contexte de crise et de pressions multiples, les négociations, quelles qu'elles soient, se sont considérablement complexifiées. Cet ouvrage procure les techniques éprouvées pour préparer, conduire et clôturer efficacement les négociations difficiles et détaille les ressorts psychologiques essentiels à la résolution de conflit. L'auteur y livre ses secrets, outils et anecdotes, issus de son expérience de négociateur mondialement reconnu.

In "How to Deal with Microaggressions as an Employee," Kiera Salgado offers a practical, insightful guide to understanding and addressing the subtle, often overlooked aspects of workplace interactions that can impact morale and productivity. This book provides employees at all levels with the tools to recognize and respond to microaggressions, fostering a more inclusive and respectful work environment.

We are eternal and live on after this life. There is one outcome when we leave this life, and that is love. Whether we believe it or not is completely irrelevant. All the science about death proves this. We are all taught that if we just win all the battles, win the arguments and conflicts, we will find happiness. What we have to find out for ourselves is that the only way to find happiness is to stop fighting all the battles. This is the only solution that is complete and final.

Nuts and Bolts helps you figure out the stuff that makes people tick. It provides the key to cracking the communication code. It’s rooted in straight talk, without losing a sense of humor. All of us are forced to deal with people who confound and annoy us; this book neutralizes that frustration. Hundreds of thousands have experienced these concepts. Now, it’s your turn. Anywhere there are people, there is behavior; anywhere there is behavior…this book can help.

While most people view conflict as a bad thing that should be avoided at all costs, the reality is that embracing conflict in a healthy way is the single greatest factor in driving success and avoiding painful failure. Don't Get Mad at Penguins breaks down the factors that escalate conflict to dangerous heights and shows us how to defuse conflict and make it work for us rather than against us.

De la mano de especialistas de Harvard Business Review, en este libro se exponen las investigaciones que explican nuestras respuestas emocionales ante personas difíciles y se muestra cómo desarrollar la empatía y la resiliencia necesarias para conseguir una relaciones más positivas.

The 7Cs Compass for Conflict Resolution offers a groundbreaking approach to help you arrive at the best possible outcome for conflict you are facing. The process turns adversaries into partners to confront problems jointly.

This audiobook teaches how to use behavioral conditioning techniques to extinguish unwanted behaviors such as bullying or harassment in the workplace. This program will discuss the science of behavioral conditioning so you can better understand the harassment dynamic and why retaliation occurs so that you can understand what has to happen to make it stop.

When we disagree about fundamental issues, especially issues such as politics or religion, it can be incredibly difficult to maintain close interpersonal relationships. These differences have ended friendships and caused rifts in families. We need a tool to help us build more resilient relationships despite real and present differences. In Brave Talk, communications expert Melody Stanford Martin offers just such a tool: impasse. By learning to treat every conflict as if it's an impasse and temporarily suspend our desire to resolve differences, we make space....

The news media is replete with stories of corporate scandal, corruption, and misdeeds. The need for effective crisis management and corporate governance strategies has never been greater. Broken Business explains why corporate scandals happen, what to do when scandals arise in your company, and how to prevent their future occurrence.

يعتبر معظمنا الصراع إحدى التجارب غير الإيجابية التي نواجهها في حياتنا المهنية. وفقًا لذلك، لا نميل إلى اعتبار الصراع كفرصة. بل كعائق أمام الفرص. من المحتمل أن ما يعزز وجهات النظر هذه هي حقيقة أن المنظمات لا توفر الأدوات اللازمة للاستخدام الفعال للصراع بطريقة إيجابية؛ فهم لا يدعمون ثقافة حيث يولد الصراع فرصة للنمو الشخصي والتنظيمي. سنناقش في هذا الفصل الطرق التي يمكننا من خلالها تحسين مكان عملنا وتنمية أعمالنا من خلال مشاركتنا في المواقف المتعارضة. سننظر أولًا في مختلف الآثار السلبية التي يمكن أن تحدثها الصراعات في العمل.

Essential Conflict Resolution Strategies offers practical techniques for resolving disputes in both personal and professional contexts. This guide addresses common challenges individuals face when dealing with misunderstandings and conflicts, aiming to transform discord into harmony. The book provides insights into the dynamics of conflict, helping listeners identify root causes and understand the underlying issues in various scenarios. It emphasizes the importance of effective communication, teaching listeners how to articulate their concerns with clarity and empathy.

Two expert collaborative problem solvers deliver an incisive, hands-on guide to de-escalating conflict and constructively engaging with those you disagree with to find better solutions to problems. In this book full of real-life stories and examples, you'll find a collection of tried and tested strategies you can employ immediately as you negotiate and navigate your most seemingly intractable conflicts. You'll learn how finding what the authors call “higher ground” can advance your interests even when facing people and groups you think you have little in common with.

Do you face gender bias, imposter syndrome, or the pressure of balancing career and personal life? You’re not alone. Many women encounter these challenges on their leadership path. But it doesn’t have to stay that way. Imagine leading with confidence and authenticity, on your terms. The Art of Leadership for Women is a practical guide to help you overcome barriers, harness your strengths, and lead with clarity and purpose.

Al adoptar una mentalidad que prioriza a los demás—transformando cada "¡Aquí estoy!" en un sincero "¡Ah, ahí estás!"—puedes iluminar cualquier habitación y crear conexiones profundas y significativas. El líder carismático revela la hoja de ruta de John Maxwell para un liderazgo más...