Showing titles in Business Communication

Aprenda a discordar da liderança com inteligência emocional e comunicação assertiva, sem colocar sua carreira em risco. Seja durante o trajeto tenso para uma reunião decisiva ou lidando com a ansiedade no ambiente corporativo, você descobrirá como posicionar suas ideias de forma...

Sfrutta la psicologia della vendita per mappare le motivazioni di acquisto e chiudere accordi senza forzature. Perfetto da ascoltare durante il tragitto verso il prossimo cliente, questo approccio smonta il mito della persuasione aggressiva. Sostituirai lo stress del dover convincere a tutti i...

Деловая переписка—это всегда важно, но далеко не всегда просто. Краткое пособие Максима Ильяхова поможет вам сделать письменное общение с партнёрами и клиентами максимально эффективным и безопасным. Здесь вы найдёте самые полезные советы и инструменты из всех книг автора, а также его ответы на вопросы сотрудников и руководителей российских компаний на тренингах и мастер-классах.

Multiplica tus cierres de ventas y gana la confianza del cliente sin usar tácticas agresivas ni manipulación. Si sientes frustración al negociar o temes parecer desesperado, este método práctico transformará tu inseguridad en una herramienta de persuasión ética. Escucha cómo construir...

Are your emotions getting in the way of your success? Do you struggle to connect with others, manage conflict, or stay calm under pressure? If so, it’s time to master the power of Emotional Intelligence (EQ). Emotional Intelligence Decoded is your complete, practical guide to developing emotional intelligence that works in real life, at home, in the workplace, and in all your relationships.

When it comes to effective communication, a wise man once advised, “Be quick to listen and slow to speak.” If ever there was a time to employ such advice, it is today. In our modern society, we are conditioned from youth to expect constant distractions and interruptions. The result is an ever-shortening attention span which is potentially detrimental to our relationships, both social and professional.

Discover how to navigate the world with confidence, even when you’re not really sure how to talk to people. Do you feel uncomfortable at gatherings and events? Do you have a friend "circle" of three friends or fewer? Do you prefer texting over calling? If you answered yes to the above questions, congratulations! You’re an introvert. The difficulties of being an introvert are manifold. Everyday activities require you to talk to people, engage in casual chit-chat over the phone, and interact with them through social media.

Meeting strangers at a party, alone in the elevator with the CEO, declining a second date because the first was a disaster - social situations apply a lot of pressure to do and say the right thing. 50 Essential Etiquette Lessons shows you the best way to approach these common challenges with confidence and ease. Never mind putting your pinkies up when you drink tea - this guide is packed with modern examples of how to handle any sticky situation.

Does it seem that good ideas go nowhere at your company, that meetings are often a waste of time, and that nobody seems to be in charge? In Getting It Done, Roger Fisher and Alan Sharp tackle the inertia that afflicts many groups. The authors advance the idea of lateral leadership as a means of breaking apart the logjams that inhibit collaboration in organizations, and they offer surefire ways to help anyone get better results from coworkers.

Make your move into, or improve your position in, the powerful world of professional speaking. If you think you have what it takes to speak professionally, or you've already been doing so with insufficient reward, now is the time to make your move. Weiss has packed the guide with tips, resources, helpful examples, and checklists that make it easy for you to keep a record of your progress. Whether you're a trainer, workshop leader, or consultant, Million Dollar Speaking has what you need to get on the paid public-speaking circuit in no time. 

Use storytelling to influence people and move them to action. Need to get your point across? Get staff on board with change? Foster collaboration? Increase sales? Strengthen employee engagement? Build customer loyalty? Drive innovation and creativity? Capture best practices? Align people around a goal? Grow your business? Business Storytelling for Dummies can help you do this - and more.

Take Command offers powerful tools and time-tested methods to help you take charge of your thoughts, relationships and future. A successful life starts with the self. How do we use the power of mindset to deal with stress and anxiety, gain perspective on negative emotions, and build resilience?...

Survive and succeed at work, even if you’re dealing with toxic bosses or coworkers and walking away is not an option. Are you constantly walking on eggshells at work? Do you deal with gaslighting, mood swings, or coworkers who seem determined to tear you down? Have HR conversations, staying quiet, or venting to friends left you feeling stuck and unsupported? You are not alone. Many people are navigating hostile work environments without clear guidance. This audiobook is here to help.

The art of argument: It's mysterious and powerful. It's the art of having things go your way. But also it's the art of getting out of your own way. It's having The Moves. But it's also about having The Touch.

Improve Your Communication Skills is your practical guide to effective verbal, non-verbal, and written communication in business. Full of proven tips and techniques, it will help you keep the interest of a large audience, impress a potential employer, or simply win the argument at an important meeting. Better communication skills can have a direct impact on your career development. This book provides vital guidance on improving your conversations, building rapport with colleagues, learning skills of persuasion, and more.

Take charge of your career by eliminating communication barriers and taking charge of your business relationships. Make your work environment less tense and more productive by improving communication skills. Set relationship expectations, work with people how they like to work, and give positive feedback and constructive feedback.

What hidden skill links successful people in all walks of life? What helps them make smart decisions? The answer is surprisingly simple: They know how to ask the right questions at the right time. Questions help us break down barriers, discover secrets, solve puzzles, and imagine new ways of doing things. But few of us know how to question in a methodical way. Emmy-award-winning journalist and media expert Frank Sesno aims to change that with Ask More.

Drawing on his highly successful sales background and decades of research, he lays out a simple, repeatable, predictable, and ethical process that will enable you to lead others to discover for themselves what and why they need to change. Whether you hope to make a sale or improve a relationship, Jolles’ wise advice will help you ensure that changing someone’s mind is never an act of coercion but rather one of caring and compassion.

Everyone seems to have an opinion about leadership. We know good leaders Eat Last, Lean In, Break the Rules, Dare to Lead, and are Radically Candid, as well as extremely aware of their Tribes, Drive, and Principles. But books about these topics overlook the value of leadership impression - the instant projection you exude as a leader. How do leaders sound? What do leaders say and not say? How do leaders tell stories, send emails, run meetings, conduct video conferences, give speeches, conduct interviews, and even listen to others?

Salespeople, consultants, managers, executives, entrepreneurs... Influence is a crucial tool for absolutely anyone seeking success and prosperity. But how can everyday people actually become more influential? Maximum Influence unlocks the secrets of the master influencers. Now in an all-new edition, the audiobook combines scientific research with real-world studies, presenting the most authoritative and effective arsenal of persuasion techniques ever.