Showing titles in Business Communication

Not just another book on communication. Adaptive Listening helps you up-level the under-trained side of communication amidst the realities of a hectic workday. Researched and tested exclusively in the work setting, Adaptive Listening moves you beyond active listening, embracing easy-to-remember techniques that strengthen relationships and get work done more effectively.

Talking to others doesn’t have to be so stressful. With these 9 skills by your side, you can make conversations a breeze. Just saying ‘hi’ is never enough, and keeping others interested in you while trying to keep the conversation afloat can easily become nightmarish. Sometimes, you end up ruining a conversation by overthinking a simple reply. You probably also hate making small talk, only to be completely ignored (besides, how many times can you actually ask about the weather?)

Ever wonder what makes us buy from a certain salesperson or prefer one TV news announcer over another? In each case, a human voice is subtly captivating our ear and commanding our attention. Now celebrity voice coach Renee Grant-Williams reveals the trade secrets behind those persuasive voices and shows listeners how to apply positive vocal techniques to business and personal situations. Much more than a guide to proper breathing or voice projection, this is a life-altering "owner's manual" to unleashing and directing the powers of communication within one's speaking voice.

This book will help you perfect the art of chitchat until it becomes second-nature. For many communication students, this is the final piece of the puzzle needed to turn one into a master conversationalist. At the very least, becoming confident in your ability to engage in small talk will make conversation more enjoyable and increase fulfillment in your social life. But the potential rewards are so much more far-reaching, both professionally and personally, that it is well worth the relatively small effort to attain.

Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time. But you don't have to be helpless in the face of other people's craziness! Knowing how to handle coworkers' disruptive behavior is one of the most important career skills you can have, allowing you to become a more valuable employee and a more self-reliant person.

The key behind communication - it's not about what you say. It's how you shut up. Empathy and listening - they sound easy, but you know that most people you meet on a daily basis can't do it. So what's the deal? Mindful listening is the skill behind deep relationships. This book is about a skill that isn't complex, but also not easy. It's a book about relationships and what drives them - what lets you into people's hearts.

A fast and practical visual storytelling method that puts a powerful new toolkit into the hands of leaders, innovators, salespeople, teachers and anyone else who needs to quickly make an impact on increasingly distracted audiences. The Pop-Up Pitch is a radical new approach to help you create...

Charming, charismatic, and delightful or manipulative, self-serving, and cunning? Psychopaths are both and that’s exactly what makes them dangerous. Best-selling author of the international phenomenon Surrounded by Idiots, Thomas Erikson, reveals how to identify the psychopaths in your life and combat their efforts to control and manipulate. Surrounded by Psychopaths teaches listeners how to deal with psychopaths in their lives by becoming aware of their own behavior and their weaknesses.

Some clients are worth every second. Others drain your time, energy, and even your bank account. Every freelancer and entrepreneur knows them: the scammer, the dummy, the creep, the drifter, the freeloader, the whiner, and the never satisfied client. The truth? Over half of all small businesses face scams, and countless freelancers lose thousands chasing the wrong clients.

Every sale you make is a negotiation. If you’re not negotiating price, you’re negotiating with the customer on if they will … or will not … buy from you. This book is not about theory. These techniques have generated billions of dollars in sales. This book is also not about how to manipulate people into doing something they don’t want to do. It is not hardcore. It is a professional soft-sell, using human nature, psychology, and the power of the right words to move people where you want them to go.

Previously published as Negotiating While Black Winner of the 2024 “Most Useful” Book by the Non-Obvious Book Awards Winner of the 2024 "Best Self-Help" Award by the African American Literary Awards A real-world, one-of-a-kind resource for anyone who has ever been underestimated, overlooked...

Do you have the power to get things done? Your ability to lead and influence others is based on your power. Power is a complex combination of one’s knowledge, expressiveness, history, character, and attraction, as well as one’s resources, position, network, and reputation. Understanding the sources of power and knowing how to amass it is the ultimate key to success.

The iconic Sydney to Hobart Race, a 723-mile deepwater challenge - often called the “Everest” of offshore ocean racing - is considered one of the toughest in the world. Unpredictable weather and seas make each race demanding, but in 1998, an unexpected “weather bomb” hit the fleet, creating 80-foot waves and 100-mile-per-hour winds. Many bigger, better-equipped boats tried to maneuver around the storm, but the crew of the AFR Midnight Rambler chose to head directly into its path.

Life is built one conversation at a time. Learn which conversations matter, how to transform those conversations, and balance them all while leading change. Human beings are conversational animals. Every day we're in constant communication with ourselves, other people and the world around us, and while not all conversations may seem important, they all have the potential to transform our personal, professional and cultural lives for the better. This book explains how conversations work and offers practical advice on how to improve the quality of our exchanges.

If you often struggle to communicate effectively and end up losing your confidence, this is the book for you! From acquiring the basic skills for effective speaking to the art of communicating and delivering a talk, this book will guide you through developing confidence, earning the right to talk, choosing your subject and arranging your ideas and conversing with your audience.

Aspiring and seasoned leaders have been trained to manage their leadership communication in many important ways. And yet, all their efforts to communicate effectively can be derailed by even the smallest nonverbal gestures such as the way they sit in a business meeting, or stand at the podium at a speaking engagement.

Dr Anil Lamba's best-selling book Romancing the Balance Sheet covered several important aspects of finance management. In Timeless Wisdom on Finance, you will be able to find answers to most of your finance management-related issues or problems that you may not have thought of yet. All of it written in a way that can be understood by anyone. The way to benefit from this book is to listen to every nugget more than once, and then chew and ruminate over it for the rest of the day. The more you ponder, the more angles you will discover and the more sense it will make.

In the 12 rewarding lectures of Written Communications: Being Heard and Understood, Professor Allison Friederichs, associate teaching professor and the associate dean for academic affairs at the University of Denver, University College, will share the secrets to sharpening your written, oral, and interpersonal communications skills.

In these two audiobooks, you will learn how to improve all aspects of life with the number one life skill everyone needs to know.... Stress can cause major mental and physical diseases such as depression, anxiety, cardiovascular disease, obesity, and even sexual dysfunction. Miscommunication is the number one stress cause. Once you discover the principles of effective communication, you will know exactly how to get your point across and you never have to be scared of miscommunication again.

Your boss plays an important role in your career. So how do you navigate this delicate, significant professional relationship without playing political games or compromising your character? Managing Up offers concise, expert tips.