Showing titles in Business Communication

In this second edition of We Can't Talk about That at Work!, bestselling author Mary-Frances Winters and new coauthor Mareisha N. Reese of The Winters Group, Inc., provide fresh examples, updated research, and compelling insights. Featuring a new chapter on how two organizations have actualized the model for Bold, Inclusive Conversations as well as a discussion guide, this modern classic offers step-by-step guidance for conducting structured conversations around polarizing topics.

Working under a difficult boss can turn even a dream job into a nightmare. From narcissists and micromanagers to bullies and credit-stealers, bad bosses come in all shapes and sizes. "Don’t Kill Your Evil Boss" is your comprehensive guide to identifying, coping with, and ultimately taking action against the troublesome leaders who make your work life unbearable.

In Polite, Louise shows how the unseen science of politeness governs everything we do, from what we say to how we act, and reveals how a better understanding of the rules and norms of politeness can help us in all aspects of our work, leisure and home lives. And, in doing so, she answers the age-old question... are politeness standards really declining?

Two years ago, Dr. Ella F. Washington, organizational psychologist, Founder and CEO of DEI strategy consulting firm Ellavate Solutions, and Professor of Practice at Georgetown University’s McDonough School of Business, shared her vision for a fairer, healthier, more productive “workplace utopia” with business leaders looking to make positive change in The Necessary Journey: Making Real Progress on Equity and Inclusion. The book was a hit with the C-Suite, but left workers asking, What about me?

It is well documented that working hard isn't enough to keep your professional star rising: Self-promotion is recognized as one of the most important attributes for getting ahead. But learning to share your talents and successes without coming across as smug or rehearsed is a tricky skill. Now...

Sometimes, that promising lead turns out to be a bust. That first date doesn’t lead to a second. The sales pitch fails to land the client. But what if they could? What if you knew the steps to “set up” each conversation to increase the likelihood that you connect, engage and win?

What's Wrong with China is the widely anticipated follow-up to Paul Midler's Poorly Made in China, an expose of China manufacturing practices. Applying a wider lens in this account, he reveals many of the deep problems affecting Chinese society as a whole. Once again, Midler delivers the goods by rejecting commonly held notions, breaking down old myths, and providing fresh explanations of lesser-understood cultural phenomena.

This hilarious and profound workplace guide proves the rigorously rational and the supremely sympathetic can meet in the middle and merge their strengths. Listeners will discover how blending with their opposite opens the pathway to being their truest selves. The famed Myers-Briggs personality scale says that Feelers (who lead with their hearts) put more weight on personal concerns and the people involved, and Thinkers (who lead with their heads) are guided by objective principles and impartial facts. This audiobook calls them Cacti and Snowflakes - each singularly transcendent.

Imagine being able to effortlessly talk to anyone, anytime, and anywhere, without feeling like you're putting on a show. No more awkward silences, no more forced small talk, and no more feeling like an outsider in social situations. This book reveals the secrets to unlocking your inner confidence and naturally connecting with others, banishing your fear of small talk and turning awkward silences into meaningful conversations. You'll learn how to build lasting relationships and master the art of socializing, from mirroring and open-ended questions to active listening and storytelling.

Building or running a business is more than a journey. It’s an adventure. Adventure assumes there is risk in the air. For many business owners, the adventure of building a business is a long one, and there are many lessons to be learned over that extended period of time. That takes unwavering...

Do you ever walk away from a conversation at work feeling confused, guilty, or like you suddenly owe someone something? Ever had your ideas stolen, your boundaries ignored, or your competence quietly questioned? Tired of sensing that something is “off,” but you can’t quite prove it so you just doubt yourself instead?

In the 12 rewarding lectures of Written Communications: Being Heard and Understood, Professor Allison Friederichs, associate teaching professor and the associate dean for academic affairs at the University of Denver, University College, will share the secrets to sharpening your written, oral, and interpersonal communications skills.

In The Storytelling Edge, the strategy minds behind Contently, the world renowned content marketing technology company, reveal their secrets that have helped award-winning brands to build relationships with millions of advocates and customers. Join as they dive into the neuroscience of storytelling, the elements of powerful stories, and methodologies to grow businesses through engaging and accountable content.

Difficult questions can be thrown at you from your first job interview through to challenges you get when you've made it to the top. If you find yourself on the firing line on a regular or occasional basis, this is the perfect go-to guide to help you turn tough questions into positive opportunities. Great Answers to Tough Questions at Work promotes a confident "win-win-win" mind-set for questioner, answerer, and wider audiences beyond. Author Michael Dodd provides golden formulae and proven strategies for constructing inspirational answers.

¡Sí, de acuerdo! ofrece una estrategia comprobada, paso a paso, para llegar a acuerdos aceptables entre las partes en cada tipo de conflicto. Esta versión actualizada y revisada brinda a los lectores un método directo y aplicable universalmente para negociar disputas personales y profesionales sin enojarse ni ser engañados. Desde hace casi treinta años, ¡Sí, de acuerdo! ha ayudado a millones de personas a aprender una mejor manera de negociar.

In Relationship Currency, keynote speaker Ravi Rajani uncovers the five communication habits you can embody to ignite, influence, and inspire change in your prospects, customers, partners, and team through building meaningful business relationships that matter. Authentically building trusted relationships is a skill anyone can develop, and Ravi is here to show you how. Filled with original insights, personal stories, and actionable practices, Relationship Currency will help you communicate for trust, transform your influence, and achieve business success without playing a zero-sum game.

The people we surround ourselves with may impact our lives more than any other factor, yet most people leave their social lives to chance. What would happen if you treated social skills as though they were indeed skills and became proactive about your social life? Superhuman Social Skills is a transformative book that analyzes and explains how to be likeable, how to converse, how to tell stories, how to make friends, and how to combine those friends to create an incredible social circle.

Según Daniel Goleman, no es el cociente intelectual o las aptitudes técnicas, sino la inteligencia emocional, cinco habilidades que permiten a los mejores líderes maximizar su rendimiento y el de sus seguidores: conciencia de uno mismo, autogestión , motivación, empatía y habilidad social. Y todos podemos mejorar esas aptitudes por medio de la persistencia, la práctica y las valoraciones de colegas o formadores.

A crash course in managing productive, successful, and happy employees! Effective employee management is imperative to a business’s success, but all too often management books turn the important details of best practices into tedious reading that would put even a CEO to sleep. Management 101...

Communication is a dynamic, complex process, influenced by all the complexities and differences in human motivation and behavior. Communication: How to Connect with Anyone will help you connect with others and build friendships and develop better relationships with colleagues and clients, friends and family. This engaging, practical guide shares everything you need to know to develop empathy and rapport with others, and feel confident about communicating with a diverse range of people.