Showing results for "Best Of.." in Customer Service
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Excellence Wins
- A No-Nonsense Guide to Becoming the Best in a World of Compromise
- By: Horst Schulze, Dean Merrill, Ken Blanchard - introduction
- Narrated by: Michael Wagner
- Length: 5 hrs
- Unabridged
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Overall47
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Performance43
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Story43
In his characteristic no-nonsense approach, Horst Schulze shares the visionary and disruptive principles that have led to immense global success over the course of his still-prolific fifty-year career in the hospitality industry. In Excellence Wins, the cofounder and former president of the...
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Mind altering
- By Robert Murphy on 05-08-22
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Excellence Wins
- A No-Nonsense Guide to Becoming the Best in a World of Compromise
- Narrated by: Michael Wagner
- Length: 5 hrs
- Release date: 05-03-19
- Language: English
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£12.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
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The Best Service Is No Service
- How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
- By: Bill Price, David Jaffe
- Narrated by: Jim Bond
- Length: 10 hrs and 11 mins
- Abridged
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Overall8
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Performance7
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Story7
Most customer service operations have it wrong. They gauge their effectiveness and productivity based on the number of customer calls or contacts they handle. But do your customers really want a "relationship" with your company's customer service department, or do they simply want to purchase your products or services so they can put them to use?
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The Best Service Is No Service
- How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
- Narrated by: Jim Bond
- Length: 10 hrs and 11 mins
- Release date: 29-04-08
- Language: English
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£22.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
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The AI Revolution in Customer Service and Support
- A Practical Guide to Impactful Deployment of AI to Best Serve Your Customers
- By: Ross Smith, Mayte Cubino, Emily McKeon
- Narrated by: Eric Burgher
- Length: 16 hrs and 54 mins
- Unabridged
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Overall0
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Performance0
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The AI Revolution in Customer Service and Support is a practical guide for professionals who want to harness the power of generative AI within their organizations to create more powerful customer and employee experiences.
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The AI Revolution in Customer Service and Support
- A Practical Guide to Impactful Deployment of AI to Best Serve Your Customers
- Narrated by: Eric Burgher
- Length: 16 hrs and 54 mins
- Release date: 27-12-24
- Language: English
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£18.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
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Dealing with Difficult Customers
- How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers
- By: Noah Fleming, Shawn Veltman, Debra Margles - Foreword
- Narrated by: Tom Parks, Cristina Panfilio
- Length: 4 hrs and 50 mins
- Unabridged
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Overall1
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Performance1
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Story1
Whether you're in the trenches or the boardroom, you're going to encounter demanding, dissatisfied, and disagreeable customers. Are your people (and you) prepared to deal with them? Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may be consumed with the often petty complaints of your worst customers and wind up pandering to them with freebies, discounts, and special attention.
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Dealing with Difficult Customers
- How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers
- Narrated by: Tom Parks, Cristina Panfilio
- Length: 4 hrs and 50 mins
- Release date: 28-12-17
- Language: English
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£14.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
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More Is More
- How the Best Companies Go Farther and Work Harder to Create Knock-Your-Socks-Off Customer Experiences
- By: Blake Morgan
- Narrated by: Caroline H. McLaughlin
- Length: 5 hrs and 13 mins
- Unabridged
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Overall6
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Performance4
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Story4
Companies that want to stay relevant must apply more energy, focus, and resources to creating knock-your-socks-off customer experiences than they ever did before. The companies that embrace a "more is more" philosophy work harder and go further to ensure that their customers have a positive experience.
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Mixed review
- By Anonymous on 20-11-18
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More Is More
- How the Best Companies Go Farther and Work Harder to Create Knock-Your-Socks-Off Customer Experiences
- Narrated by: Caroline H. McLaughlin
- Length: 5 hrs and 13 mins
- Release date: 30-05-17
- Language: English
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£12.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
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The 77 Best Strategies to Grow Your Early Childhood Program - Second Edition
- Proven, Cutting-Edge Ideas Your Competitors Are Probably Not Using
- By: Kris Murray
- Narrated by: Kris Murray
- Length: 2 hrs and 33 mins
- Unabridged
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Overall0
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The goal of this book is to hand you easy-to-implement ideas that can help you get fully enrolled in your early childhood program, with a waiting list. And not just any old ideas - these are the 77 best ideas and strategies we use consistently. Kris Murray has helped hundreds of owners grow their enrollment by 15 to 300 percent in just a few months, so it’s possible for you too. In fact, she has included some of their case studies and results from using the ideas in this book, to provide you with proof and inspiration.
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The 77 Best Strategies to Grow Your Early Childhood Program - Second Edition
- Proven, Cutting-Edge Ideas Your Competitors Are Probably Not Using
- Narrated by: Kris Murray
- Length: 2 hrs and 33 mins
- Release date: 12-05-22
- Language: English
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£6.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
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The Ultimate Legacy
- The Exact System for Estate Planning Attorneys to Take Home More Profit, Save Precious Time, and Bring Order Out of the Chaos
- By: Bonnie Faucett
- Narrated by: Karen Frantz
- Length: 5 hrs and 16 mins
- Unabridged
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Dreaming of a streamlined law practice that wins more clients and gives you your time back? This is your answer! Attorneys work some of the longest hours of any profession—especially if you run your own law firm. Whether you’re with a small team or going solo, chances are you’re on-call 24/7. You’re buried in day-to-day operations, legal work, and the emotional toll that comes with it—often at the expense of family life. You love your work and the difference you make. But what if you could regain balance and be fully present at work and at home?
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The Ultimate Legacy
- The Exact System for Estate Planning Attorneys to Take Home More Profit, Save Precious Time, and Bring Order Out of the Chaos
- Narrated by: Karen Frantz
- Length: 5 hrs and 16 mins
- Release date: 04-04-25
- Language: English
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£14.99 or free with trial. Auto-renews at £8.99/month after trial. See eligibility.
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