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Women Who Lead

Women Who Lead

By: Teresa Palacios Smith
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Women Who Lead is a podcast dedicated to women who make a difference in the real estate industry. Join us as host Teresa Smith, the Chief Diversity, Equity, and Inclusion Officer at HomeServices of America, interviews various female executives and business leaders who have found success and forged their own path in the world of real estate. With a family from Columbia, Teresa conducts each interview with a cup of coffee in hand (because that's how she bonds and spends time with others.) From tactical strategies to overarching trends in the industry, each episode will take an in-depth look into an element of real estate for you to apply and grow in your own real estate business. At the end of the day, remember to always bring women up the ladder with you as you climb to the top. Episodes are published twice each month and are approximately 30 minutes. Make sure to subscribe now to never miss an episode!2024 Career Success Economics Management Management & Leadership
Episodes
  • Next Wave Leaders Part 1 | Kaylee Eisenhauer, Alexandria Harris, Mandy Althoff Moultrie - 060

    Next Wave Leaders Part 1 | Kaylee Eisenhauer, Alexandria Harris, Mandy Althoff Moultrie - 060
    Jun 24 2026
    I'm excited to kick off our Next Wave Leaders series, featuring members of the Berkshire Hathaway HomeServices Rethink Council. Joining me in this episode are three incredible leaders: Kaylee Eisenhauer, Alexandria Harris, and Mandy Althoff Moultrie. Grab your cafecito and discover how they're shaping the future of real estate through innovation, fresh perspectives, and a willingness to think differently. Meet the Leaders Mandy Althoff Moultrie is a real estate professional with Berkshire Hathaway HomeServices York Simpson Underwood Realty in Raleigh, North Carolina. Alexandria Harris is a real estate professional with Berkshire Hathaway HomeServices Indiana Realty in Indianapolis, Indiana. Kaylee Eisenhauer is a real estate agent with the Eisenhauer Team at Berkshire Hathaway HomeServices Northwest Real Estate, serving the Vancouver, Washington, and Portland metro areas. Challenging Assumptions About the Next Generation The conversation kicks off with a candid discussion about the stereotypes often attached to millennials and Gen Z in real estate. Each guest shares how navigating uncertain markets early in their careers helped them develop resilience, adaptability, and confidence. Rather than needing more support than previous generations, they argue that today's emerging leaders are proving their ability to tackle challenges head-on while helping mentor those coming behind them. Embracing Technology Without Losing the Human Touch Technology and AI are transforming the real estate industry, but these leaders agree that success comes from finding the right balance. They discuss how tools like ChatGPT and other AI platforms can improve efficiency, creativity, and client service, while emphasizing that relationships, trust, and expertise remain at the heart of every transaction. Their advice is simple: focus on learning one tool at a time and use technology to enhance, not replace, the client experience. Bringing Fresh Ideas to Established Spaces Introducing new ideas is not always easy, especially when working alongside experienced professionals or within family-run businesses. The guests share how education, collaboration, and consistent communication have helped them earn trust and create meaningful change. By focusing on shared goals rather than generational differences, they have found ways to build stronger teams and foster innovation. Growing Into Leadership Leadership is a journey, and each guest reflects on the challenges that come with stepping into bigger roles. From overcoming imposter syndrome to learning from mentors and peers, they discuss the importance of community and support. Serving on the Berkshire Hathaway HomeServices Rethink Council has given them an opportunity to lead by example while inspiring the next generation of professionals. Stepping Outside the Comfort Zone Some of the biggest breakthroughs in business happen when we say yes to opportunities that feel intimidating. The guests share how taking calculated risks, embracing difficult conversations, and pushing beyond their comfort zones have accelerated both their personal and professional growth. Those experiences have helped shape their confidence, leadership style, and success. Favorite Quotes, Books, and Podcasts Mandy Althoff Moultrie - Quote: "Everybody has a plan until they get punched in the mouth." Podcast: Andy Frisella — an entrepreneur in the fitness space. Kaylee Eisenhauer - Quote: "Growth rarely comes from doing more. It comes from doing less, better." Book: 10x is Easier Than 2x Alexandria Harris - Quote: "Mirror what you admire." When you help another woman rise, we all shine. And that's how we make an impact. So, let's build each other up and shine brighter than the sun. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook, and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found. This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code "hsoa20" when ordering for 20% off.
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    55 mins
  • Momentum Makers | Katie Adams, Linda Lindenmoyer, Jill Wylie - 059

    Momentum Makers | Katie Adams, Linda Lindenmoyer, Jill Wylie - 059
    May 27 2026
    When people think about relocation, they often picture moving trucks, paperwork, and logistics. But behind every corporate move is a team of professionals helping families navigate one of life's biggest transitions. Joining me today are three incredible relocation leaders, Katie Adams, Linda Lindenmoyer, and Jill Wylie, sharing what it really takes to guide people through change while balancing leadership, service, and problem solving behind the scenes at Berkshire Hathaway HomeServices. Grab your cafecito and get ready for a conversation about leadership, relocation, and what it takes to help people move forward during major life transitions. Meet The Leaders Katie Adams, Vice President of Corporate Relocation and Business Development at Berkshire Hathaway HomeServices Ambassador Real Estate Linda Lindenmoyer, Vice President of Relocation Services for Berkshire Hathaway HomeServices Florida Network Realty and Berkshire Hathaway HomeServices Florida Realty Jill Wylie, Vice President of Relocation Services for Berkshire Hathaway HomeServices Drysdale Properties Why Relocation Is More Complex Than People Realize Many people assume relocation is simply coordinating moves and paperwork. The reality looks very different. Families leave behind routines, schools, careers, and support systems. Companies face hiring timelines, housing challenges, and employee transitions. Behind every move are countless moving pieces happening at once. These leaders shared how relocation professionals often balance corporate expectations, communication with agents, housing challenges, timelines, and unexpected problems while helping families feel supported during major life changes. Leading Through Uncertainty Great leadership matters most when challenges appear. Relocation professionals solve problems daily, whether that means helping families settle into a new community, finding unexpected solutions, or helping people navigate uncertainty during stressful transitions. Strong leadership often comes down to staying calm under pressure, listening well, communicating clearly, and focusing on solutions rather than problems. Building Success Through Relationships Long-term success in relocation is built on trust. Whether supporting families, agents, relocation management companies, or corporate clients, strong relationships remain at the center of everything. Because relocation is not simply about moving people from one place to another. It is about helping people move forward with confidence. Leadership Advice, Books, and Quotes Linda shared a favorite verse that guides her leadership approach: "Let all that you do be done in love." 1 Corinthians 16:14 Jill recommended Atomic Habits and You Are a Badass by Jen Sincero. She also shared a leadership principle that stood out to her: "Leadership is not about being in charge. It's about taking care of those in your charge." Katie shared one of her favorite reminders from Maya Angelou: "People will forget what you said, people will forget what you did, but people will never forget how you made them feel." When you help another woman rise, we all shine. And that's how we make an impact. So, let's build each other up and shine brighter than the sun. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook, and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found. This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code "hsoa20" when ordering for 20% off.
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    58 mins
  • Network Powerhouses | Debra Fortin, Whitney Leonard, Pam O'Rorke - 058

    Network Powerhouses | Debra Fortin, Whitney Leonard, Pam O'Rorke - 058
    Apr 29 2026
    When you're leading a team of agents, the goal isn't just performance. It's creating a lasting impact that shows up in how your agents serve their clients. Joining me today are three powerhouse leaders, Debra Fortin, Whitney Lenoard, and Pan O'Rorke, sharing how they guide their teams to grow, perform, and make a real difference across Berkshire Hathaway HomeServices. Grab your cafecito and get ready for a conversation on leadership, growth, and what it really takes to build a strong real estate team. Meet the Leaders Debra Fortin, Director of Operations at Berkshire Hathaway HomeServices Myrtle Beach Real Estate Whitney Leonard, President at Berkshire Hathaway HomeServices Carolina Premier Properties Pam O'Rorke, Broker/Owner at Berkshire Hathaway HomeServices Benchmark Realty How Their Leadership Journey Started Pam didn't plan on a career in real estate. While at a baseball game with her kids, a simple conversation with another mom led to an unexpected opportunity. One year later, she earned her broker's license. Not long after, she was handed the keys to the business and eventually purchased the company. Since 2001, she's been leading agents and building a culture rooted in growth and long-term success. Whitney's path into leadership started with a moment she didn't expect. After beginning as an individual agent, she walked into her broker's office and saw her name written on a board. When she asked about it, she learned it was part of a vision to grow the company and bring in new leadership. That moment changed everything. More than 20 years later, she continues to lead, grow, and inspire agents across multiple offices. Debra's journey began after her children started school, when she stepped into real estate as a relocation specialist. Her work ethic quickly stood out, leading to an opportunity in leadership. Over the years, she led multiple offices before relocating to Myrtle Beach. Even after planning to slow down, her passion for leadership brought her back, where she now leads and continues to grow a team of agents. What Leadership Really Requires Each of these leaders shared a common truth. Leadership is not easy, and it's not always visible from the outside. It requires staying calm in uncertainty, guiding agents through challenges, and showing up every day with consistency and purpose. As Debra puts it, leadership is not about being liked. It's about being trusted. Whitney also highlighted the reality that leaders are always "on," constantly encouraging and motivating their teams, no matter what's happening behind the scenes. Building Teams That Thrive Strong teams don't happen by accident. They're built through intentional leadership, shared support, and a culture people want to be part of. For Debra, strong teams start with trust. She focuses on developing her agents through guidance, support, and continuous learning. By staying consistent and helping agents navigate challenges, she creates an environment where they can grow with confidence. Whitney leads with intention, creating a culture that naturally draws in the right people. She understands that not everyone is the right fit and protects that environment while continuing to motivate and guide her team forward. Pam's approach centers on relationships and selectivity. She's built a close-knit team by being thoughtful about who joins and by helping agents understand the "why" behind their work, giving them the clarity and confidence to succeed. Recommended Resources Over the years, Debra has followed industry voices like Brian Buffini, who taught her to always stay learning. She shares how his podcast and coaching have helped her stay grounded in relationship-based business and personal growth. Pam recommends the book The Power of TED, a short but impactful read that explores the roles people fall into, like the fixer, victim, and creator. It challenged her perspective on leadership, especially the idea that growth comes from guiding and empowering others rather than trying to fix everything for them. Whitney points to The Strangest Secret by Earl Nightingale, a classic that centers on the idea that we become what we think about. She also lives by a simple principle: focus on what you can control, your attitude and your actions. When you help another woman rise, we all shine. And that's how we make an impact. So, let's build each other up and shine brighter than the sun. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook, and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found. This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. ...
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    51 mins
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