Deanna Auger started in mortgages before fax machines existed - and she's still outproducing loan officers half her age.

Deanna Auger is a loan originator at Milestone Mortgage Solutions with 42 years in the mortgage industry, spanning banking, operations, underwriting, and origination. We cover why she never sends online application links and takes every loan app by hand, how she built a dominant referral pipeline with a single real estate office using zero paid marketing, the real difference between lender and broker origination after spending a decade at Prime Lending, and how staying competitive on the leaderboard at 60-plus still drives her every day.

If you think volume and relationship-based origination can't coexist, Deanna proves otherwise.

Deanna Auger:

https://milestonemortgagesolutions.com/deanna-auger/

https://www.instagram.com/deannaauger/

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Mortgage Daddies on Instagram: https://www.instagram.com/mortgagedaddies/

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Chapters:

00:00:00 Starting a mortgage career from scratch

00:04:17 Why loan officers should never send application links

00:09:31 What mortgage origination looked like before computers

00:11:16 Switching from lender to broker after 40 years

00:18:28 How to build a real estate agent referral pipeline

00:22:42 Helping buyers get mortgage-ready before they qualify

00:25:09 Life outside work - grandkids, reggae and staying driven

A clothing store that accepted tire returns is now a 127-year restaurant empire.

Will Silverstein is the 5th-generation owner of Servedwell Hospitality, the New Bedford-based group behind Black Whale, Candela, Sail Loft, Not Your Average Joe's, and National Club. We cover the Silverstein family's philosophy of hospitality over service, how Not Your Average Joe's scaled to 28 locations across six states before his father sold the franchise side, and Will's decision to leave New York City fine dining and return home during COVID. We also get into employee retention, doubling down on bad guest experiences to build loyalty, DoorDash's 30% commission reality, and where Servedwell is eyeing expansion next.

If you run a business that lives and dies on client experience, this one is for you.

Servedwell Hospitality: https://www.servedwellhospitality.com/

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Mortgage Daddies on Instagram: https://www.instagram.com/mortgagedaddies/

Mortgage Daddies on Tiktok: https://www.tiktok.com/@mortgagedaddies?lang=en

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Chapters:

00:00 - How a 127-year family business stays relevant today

09:12 - Why chain restaurants are dying and what replaced them

17:44 - How to build a restaurant concept around a space

26:50 - Why Servedwell is slowing down before expanding

32:09 - What DoorDash actually costs restaurant owners

We're turning the mics over to the next generation. This week, we’re joined by our boys Liam Miles, Austin Snell, and Owen Snell for one of the most chaotic and entertaining episodes we've ever recorded! The kids answer the tough questions: What do your dads actually do all day? What makes them mad? What animal are they most like? Then we get into Liam's sports card hustle and even rip a few packs. Whether you're a mortgage professional, a card collector, or just interested in hearing Owen talk about Super Mario - this one's for you.

Follow @liamssportscards on Instagram: https://www.instagram.com/liamssportscards/

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Follow us:

Mortgage Daddies on Facebook: https://www.facebook.com/mortgagedaddies/

Mortgage Daddies on Instagram: https://www.instagram.com/mortgagedaddies/

Mortgage Daddies on Tiktok: https://www.tiktok.com/@mortgagedaddies?lang=en

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Chapters:

0:00 – Welcome to Mortgage Daddies

01:45 – Mario Talk with Owen Snell

05:44 – What’s It Like to be the Son of a Mortgage Daddy?

14:36 – Favorite Person at Milestone (Besides Dad)

17:14 – Rapid Fire Questions with the Kids

30:21 – Liam's Sports Cards

35:07 – Live Card Break

51:55 – Sign Off