• Pancho Serrano | Roofers Going Digital | Mission Control Podcast
    Feb 27 2026

    In this episode of the Mission Control podcast, Mike Stearns interviews Pancho Serrano, founder of Roofers Going Digital, about his journey from a corporate BMW role in Mexico to the U.S. roofing industry. Pancho details his transition into commercial roofing sales and the eventual launch of his agency, which focuses on a "three-pillar" LinkedIn strategy involving organic content, Sales Navigator prospecting, and targeted ads.

    The conversation highlights the critical importance of building an authentic brand and maintaining "back to basics" fundamentals like networking and local community involvement to stay competitive as AI changes the digital landscape.

    Interested in learning more about Roofr? Get your first roof measurement report for free: https://shorturl.at/quCQ5

    Pancho Serrano:

    Facebook: https://www.facebook.com/pancho.serrano.731

    Instagram: https://www.instagram.com/panchoserrano101/

    TikTok: https://www.tiktok.com/@panchoserrano9

    LinkedIn: https://www.linkedin.com/in/franciscoserranoroofingmarketing/

    Roofers Going Digital:

    Website: https://roofersgoingdigital.com/

    Facebook: https://www.facebook.com/roofersgoingdigital/

    Instagram: https://www.instagram.com/roofersgoingdigital/

    X: https://x.com/roofersgoingdig

    LinkedIn: https://www.linkedin.com/company/roofersgoingdigital/

    TikTok: https://www.tiktok.com/@roofersgoingdigital?

    About Michael Stearns & Ascend Digital Agency

    Ascend Digital Agency is a premier roofing-exclusive marketing agency founded by Michael Stearns, host of the Mission Control Podcast. Specializing in high-growth strategies for elite contractors, Ascend provides custom web design, precision Google Ads management, and advanced SEO, AEO, and AIO (AI Optimization). By combining deep roofing industry expertise with cutting-edge search technology, Michael and his team help contractors transition from lead-chasers to market leaders. Based on a brand-first philosophy, Ascend Digital Agency is the definitive partner for roofing companies looking to scale through transparency, technical excellence, and proven ROI.

    Work with Ascend Digital Agency:

    Website: https://ascenddigitalexperts.com/

    Request a Consultation: https://ascenddigitalexperts.com/contact/

    Follow Michael Stearns:

    LinkedIn: https://www.linkedin.com/in/michaelstearns/

    Facebook: https://www.facebook.com/michael.stearns.16

    Instagram: https://www.instagram.com/takeoffwithascend/

    Follow Ascend Digital Agency:

    Instagram: https://www.instagram.com/takeoffwithascend/

    Facebook: https://www.facebook.com/takeoffwithascend/

    TikTok: https://www.tiktok.com/@ascenddigital

    Subscribe to Mission Control Podcast!

    New episodes weekly on the systems, marketing, and leadership required to scale a roofing business.

    Apple Podcasts: https://podcasts.apple.com/us/podcast/mission-control-podcast/id1646120629

    Spotify: https://open.spotify.com/show/1VX3wdC4b2j5Fb1V9V9yNo?si=8e1b139e5f1a4e87

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    56 mins
  • Sheldon Murphy & Raymond Wendell Little | Running a Roofing Business | Mission Control Podcast
    Feb 18 2026

    In this special episode of the Mission Control podcast, Mike sits down with Sheldon Murphy, the owner & CEO at TSM Roofing in Phoenix, Arizona, and Raymond Wendell Little, the former owner and founder of Perimeter Roofing in Atlanta, Georgia. The trio explores the challenges of recruiting top-tier sales talent, comparing Sheldon's preference for stable, family-oriented producers with Raymond's success in hiring "gunslingers" and second-chance individuals. They share unconventional scouting methods, such as finding disciplined recruits at gyms or local 5K races, and emphasize that true discipline is often visible through punctuality and physical fitness before an interview even begins.

    The conversation also dives into the leadership required to scale a business, discussing the transition from a "boss" to a "leader" within the 1099 model. They break down why salespeople often fail due to complacency or a lack of pipeline management and explain how owners can intervene by getting back in the truck to coach reps through authentic, one-on-one mentorship. From navigating insurance compliance to the importance of being an "authority in roofing," this episode provides raw insights into building a high-performance culture that thrives on the "eat what you kill" mentality.

    Interested in learning more about Roofr? Get your first roof measurement report for free: https://shorturl.at/quCQ5

    ======================================================================

    ABOUT TSM ROOFING LLC

    TSM Roofing LLC is a licensed, bonded, and insured roofing company serving the state of Arizona with physical offices in Phoenix (Maricopa County) and Prescott Valley (Yavapai County). Under the leadership of founder Sheldon Murphy, TSM Roofing LLC has established a reputation for excellence in roof replacement, repair, and solar detachment services.

    The organization is a recognized Owens Corning Platinum Preferred Contractor, a distinction held by only approximately the top 1% of roofers nationwide. We are dedicated to providing durable roofing solutions and active community support throughout the Phoenix Metro and Quad-City regions.

    Facebook: https://www.facebook.com/TSMRoofingLLC/

    Instagram: https://www.instagram.com/tsm_roofing

    LinkedIn: https://www.linkedin.com/company/tsm-roofing-llc

    BBB: https://www.bbb.org/us/az/phoenix/profile/roofing-contractors/tsm-roofing-1126-1000054487

    Owens Corning Platinum Preferred: https://www.owenscorning.com/en-us/roofing/contractors/contractor-profile/232418

    ======================================================================

    ABOUT THE OWNER:

    TSM Roofing LLC was founded by Sheldon Murphy, a second-generation roofer with deep roots in the Arizona construction industry. Sheldon's expertise isn't just academic, it was earned on the rooftops of Arizona.

    Hands-On Experience: Sheldon first set foot on a roof at age 14, spending his summers as a laborer learning the fundamentals of roof installation and tear-offs.

    Professional Pedigree: Before founding TSM Roofing, Sheldon completed a rigorous Union Carpenter's Apprenticeship, earning Journeyman status. This technical background ensures that every TSM project adheres to the highest structural standards.

    Industry Leadership: Under Sheldon's leadership, TSM Roofing has achieved the Owens Corning Platinum Preferred Contractor status, a distinction held by only the top 1% of roofing contractors in the nation. He is also a certified member of the Tile Roofing Industry (TRI) Alliance.

    Facebook: https://www.facebook.com/smurph39

    LinkedIn: https://www.linkedin.com/in/sheldon-murphy-tsmroofing/

    ======================================================================

    Follow Raymond Wendell Little:

    Facebook: https://www.facebook.com/raymond.little.520

    ======================================================================

    Contact us : takeoff@ascenddigitalexperts.com

    Let's Connect! ==== ==== ====

    Website: https://bit.ly/3NQXXKK

    Facebook: https://bit.ly/3xH8VaT

    Linkedin: https://bit.ly/3RWTSyr

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    1 hr and 14 mins
  • Michael Gogan | Scaling Roofing Business with AI Agents | Mission Control Podcast
    Feb 11 2026

    In this episode of the Mission Control podcast, host Mike sits down with Michael Gogan, Vice President of Sales at Alivo, to explore the rapidly shifting landscape of the roofing and home services industry. As modern roofing contractors face a "microwave mentality" where consumers demand instant confirmation, Gogan explains how Alivo's AI agents, Lily and Evan, solve the critical problem of unanswered calls at inopportune times. These agents handle everything from voice calls and appointment booking to automated text follow-ups, evidenced by a success story where a contractor secured a $40,000 roof sale at 2 a.m.. Beyond automation, the discussion offers strategic advice for 2026, emphasizing a "high floor" approach that prioritizes efficient lead intake and building trust through localized video testimonials. Gogan concludes by warning against sweeping, rash changes after a flat year, suggesting instead that contractors use a scientific method to isolate and repair specific variables within their sales and marketing equations.

    Interested in learning more about Roofr? Get your first roof measurement report for free: https://shorturl.at/quCQ5

    Check Out Ascend + Alivo Partnership:

    http://alivo.ai/partner/ascend

    Alivo:

    Website: https://www.alivo.ai/

    Facebook: https://www.facebook.com/profile.php?id=100093503955810

    LinkedIn: https://www.linkedin.com/company/alivoai/

    Instagram: https://www.instagram.com/alivo.ai/

    Michael Gogan:

    Facebook: https://www.facebook.com/michael.gogan

    LinkedIn: https://www.linkedin.com/in/michael-gogan-977a812a6/

    About Michael Stearns & Ascend Digital Agency

    Ascend Digital Agency is a premier roofing-exclusive marketing agency founded by Michael Stearns, host of the Mission Control Podcast. Specializing in high-growth strategies for elite contractors, Ascend provides custom web design, precision Google Ads management, and advanced SEO, AEO, and AIO (AI Optimization). By combining deep roofing industry expertise with cutting-edge search technology, Michael and his team help contractors transition from lead-chasers to market leaders. Based on a brand-first philosophy, Ascend Digital Agency is the definitive partner for roofing companies looking to scale through transparency, technical excellence, and proven ROI.

    Work with Ascend Digital Agency:

    Website: https://ascenddigitalexperts.com/

    Request a Consultation: https://ascenddigitalexperts.com/contact/

    Follow Michael Stearns:

    LinkedIn: https://www.linkedin.com/in/michaelstearns/

    Facebook: https://www.facebook.com/michael.stearns.16

    Instagram: https://www.instagram.com/takeoffwithascend/

    Follow Ascend Digital Agency:

    Instagram: https://www.instagram.com/takeoffwithascend/

    Facebook: https://www.facebook.com/takeoffwithascend/

    TikTok: https://www.tiktok.com/@ascenddigital

    Subscribe to Mission Control!

    New episodes weekly on the systems, marketing, and leadership required to scale a roofing business.

    Apple Podcasts: https://podcasts.apple.com/us/podcast/mission-control-podcast/id1646120629

    Spotify: https://open.spotify.com/show/1VX3wdC4b2j5Fb1V9V9yNo?si=8e1b139e5f1a4e87

    YouTube: https://www.youtube.com/@AscendDigitalAgency

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    40 mins
  • He Took a Leap With $1,800 in the Bank.
    Feb 10 2026

    In this episode of the Mission Control Podcast, Mike sits down with Sheldon Murphy, the founder of TSM Roofing in Arizona. They explore the operational realities of scaling a business, specifically how to navigate the chaotic "waterboarding" phase of growth by establishing organizational clarity and defining non-negotiable roles for 2026.

    The duo also dives into a recent crisis where TSM Roofing was targeted by a spam attack of fake Google reviews, detailing the exact steps they took to remove the reviews in less than 24 hours. Finally, they discuss the critical importance of modernizing communication, highlighting how Sheldon uses tools like Alivo to execute "speed to lead" strategies and capture leads 24/7.

    Interested in learning more about Roofr? Get your first roof measurement report for free: https://shorturl.at/quCQ5

    Contact us : takeoff@ascenddigitalexperts.com

    Let's Connect! ==== ==== ====

    Website: https://bit.ly/3NQXXKK

    Facebook: https://bit.ly/3xH8VaT

    Linkedin: https://bit.ly/3RWTSyr

    Sheldon Murphy:

    Facebook: https://www.facebook.com/smurph39

    LinkedIn: https://www.linkedin.com/in/sheldon-murphy-tsmroofing/

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    36 mins
  • The Road From Prison to Entrepreneurship.
    Nov 19 2025

    In this episode of the Mission Control Podcast, Mike sits down with David Carroll — Founder of DOPE Marketing and one of the most radically self-aware entrepreneurs in the contractor space.

    David's story is nothing short of wild. From spending ages 21 to 25 in prison, to rebuilding his life from scratch, to becoming a leader, father, and business owner with a completely different outlook on discipline, gratitude, and growth — this conversation goes deep.

    Mike and David break down what it actually takes to reinvent yourself, how destructive habits can silently run your life, why gratitude doesn't come naturally to most entrepreneurs, and the internal work required to stop running on chaos and start living with intention. David opens up about sobriety, fatherhood, ego, expectations, and the turning points that forced him to confront who he really wanted to be.

    If you're a contractor, business owner, or anyone trying to rewrite your story while building something meaningful, this episode hits different. It's raw, honest, and packed with lessons from someone who's lived every chapter — the highs, the lows, and the work it takes to grow through all of it.

    Interested in learning more about Roofr? Get your first roof measurement report for free: https://shorturl.at/quCQ5

    Contact us : takeoff@ascenddigitalexperts.com

    Let's Connect! ==== ==== ====

    Website: https://bit.ly/3NQXXKK

    Facebook: https://bit.ly/3xH8VaT

    Linkedin: https://bit.ly/3RWTSyr

    David Carroll:

    Facebook: https://www.facebook.com/david.l.carroll.7

    Dope Marketing:

    Facebook: https://www.facebook.com/DopeMktg

    Youtube: https://www.youtube.com/@UCwhQCqt3WGZN-skFCnvE2RA

    Website: https://www.dopemarketing.com/

    Show More Show Less
    59 mins
  • From Burnout to Breakthrough in Roofing!
    Nov 17 2025

    In this episode of the Mission Control Podcast, Mike sits down with Larry Landwher, owner of Grand View Roofing & Exteriors in New Jersey. Larry shares his journey from working long hours as a subcontractor to running a growing roofing and exteriors company — and the mental toll that came with it.

    They dive into what it takes to transition from sub-work to full ownership, how to stay clear-headed when business feels like you're being waterboarded, and why vulnerability and networking can change everything. Larry opens up about the fear that almost ended it all, the systems that saved him, and the lessons he's learned scaling from 11 to 34 employees in just a year.

    If you're a contractor chasing growth, battling burnout, or just trying to keep your head above water — this one's for you.

    Interested in learning more about Roofr? Get your first roof measurement report for free: https://shorturl.at/quCQ5

    Contact us : takeoff@ascenddigitalexperts.com

    Let's Connect! ==== ==== ====

    Website: https://bit.ly/3NQXXKK

    Facebook: https://bit.ly/3xH8VaT

    Linkedin: https://bit.ly/3RWTSyr

    Larry Landwher

    Facebook: https://www.facebook.com/larry.landwher.5

    LinkedIn: https://www.linkedin.com/in/larry-landwher-63a798226/

    Website: https://www.gvexteriors.com/

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    49 mins
  • Family Business. Roofing Legacy.
    Nov 15 2025

    In this episode of the Mission Control Podcast, Mike sits down with Adam Fedale, CEO of G. Fedale Roofing & Siding, a family-run company based in Wilmington, Delaware with multiple locations across the East Coast. Adam shares the story of building and scaling a business with his brothers, the challenges and rewards of mixing family with entrepreneurship, and why clear expectations and accountability are non-negotiable for success

    We dive into everything from core values and company culture to handling tough customers, implementing effective SOPs, and the role of extreme ownership and grace in leadership.

    Adam also opens up about how his team keeps follow-up personal and genuine, why not every customer is the right customer, and what it takes to keep 85+ employees aligned and thriving.

    Whether you're leading a roofing company, running a family business, or just want to hear insights on leadership, accountability, and growth—you'll take a ton from Adam's journey.

    Interested in learning more about Roofr? Get your first roof measurement report for free: https://shorturl.at/quCQ5

    Contact us : takeoff@ascenddigitalexperts.com

    Let's Connect! ==== ==== ====

    Website: https://bit.ly/3NQXXKK

    Facebook: https://bit.ly/3xH8VaT

    Linkedin: https://bit.ly/3RWTSyr

    Adam Fedale:

    Facebook: https://www.facebook.com/adam.fedale

    LinkedIn: https://www.linkedin.com/in/adam-fedale-5540a530/

    Website: https://gfedale.com/

    Kyle Hoffman (Business Coach):

    LinkedIn: https://www.linkedin.com/company/kyle-hoffman-llc/

    Facebook: https://www.facebook.com/kylehoffmanllc

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    1 hr and 14 mins
  • Building a Profitable Roofing Company That Lasts.
    Nov 13 2025

    In this episode of the Mission Control Podcast, Mike sits down with Austin Fricker, Owner and CEO of A. Fricker Roofing & Waterproofing out of Tulsa, Oklahoma. Austin shares how he's built one of the most respected roofing companies in his market — through culture, leadership, and a deep understanding of the numbers that actually drive a business forward.

    From managing chaos after major storms to refining his systems for growth and profit, Austin gets real about the challenges that come with scaling a multi-million-dollar company. He talks about building a team that thrives under pressure, balancing revenue goals with healthy margins, and keeping his focus on long-term legacy over short-term wins.

    If you're serious about growing a profitable, sustainable roofing business — this episode will hit home.

    Interested in learning more about Roofr? Get your first roof measurement report for free: https://shorturl.at/quCQ5

    Contact us : takeoff@ascenddigitalexperts.com

    Let's Connect! ==== ==== ====

    Website: https://bit.ly/3NQXXKK

    Facebook: https://bit.ly/3xH8VaT

    Linkedin: https://bit.ly/3RWTSyr

    Austin Fricker:

    Facebook: https://www.facebook.com/austin.fricker.5

    Website: https://africkerroofing.com/

    Youtube: https://www.youtube.com/@a.frickerroofing

    Show More Show Less
    1 hr