Sunday morning. Blizzard conditions. Emergency no-heat service call on Long Island, NY.
In this real, uncut service call, Mikey Pipes of Pipe Doctor Home Services responds to an early-morning heating emergency in Baldwin, New York — where the homeowner did what everyone is told to do during extreme cold: drip the faucets to prevent frozen pipes.
But there was a catch…
This home had a tankless combi boiler, and that well-intended move completely shut down space heating.
In this video, you’ll learn:
Why tankless combi systems cannot make domestic hot water and space heating at the same time
How dripping multiple faucets can exceed the 0.5 GPM activation threshold
Why DHW demand will override space heating
What homeowners SHOULD do during extreme cold
What service technicians must look for before touching the boiler
How one simple observation avoided an unnecessary repair
This is the kind of real-world education you won’t get from manuals or sales reps.
Whether you’re:
A homeowner with a tankless combi
A commercial property owner
Or a plumbing / HVAC service technician
…this is information that can save you money, callbacks, and frozen mornings.
Pipe Doctor Home Services proudly provides emergency heating, plumbing, and HVAC service across Nassau & Suffolk County, including:
Baldwin • Woodmere • Valley Stream • Oceanside • Rockville Centre • Long Beach • Hewlett • Lynbrook • Freeport
📞 Emergency service available — even during blizzards.
Learn how to private-label and sell ACIQ heat pumps & systems
👉 https://aciq.com/mikeypipes
Includes stickers, pen, card & magnet
10% of proceeds go to our non-profit organization
Payment Options:
PayPal: office@pipedoc.net
Venmo: @PipeDoctor
CashApp: $mikeypipesny
Zelle: office@pipedoc.net
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0:00 Blizzard Morning & Emergency Call
0:48 War Board Update – Maintenance Agreements
2:05 Arriving at the No-Heat Call
3:10 Why the Heat Was OFF
4:05 Tankless Combi Priority Explained
5:20 The 0.5 GPM Mistake
6:10 What Homeowners Should Do in Extreme Cold
6:40 Technician Takeaways + War Board Update
#TanklessCombi#NoHeatEmergency#HVACTechnician