In this episode of Brand Is Not A Four-Letter Word, Amy Jackson explores what happens after the strategy is done...and why so many brands stall once the “big thinking” is complete.

Using an unexpected (and very honest) analogy about exercise, Apple Watch rings, and accountability, Amy makes the case that branding works the same way: you can know what to do, but results only come when your brand is put into motion: consistently, intentionally, and across every touchpoint.

This episode breaks down how brand strategy becomes brand action, why misalignment happens even in well-intentioned organizations, and how a true Brand Guide (not just a style guide) becomes the connective tissue between promise, communication, and experience.

In this episode, you’ll learn:

• Why defining your brand is only the beginning, and where most brands get stuck
• The three core ways your brand shows up in the world:
• Why design is not decoration, and why confusing art with design undermines your brand
• The most common reasons brands break down after launch:
• What a good Brand Guide includes (and why it’s for everyone, not just marketing)

Key takeaways:

• Brand positioning only matters if it shows up everywhere your audience interacts with you
• Your audience doesn’t separate what you say from what you do
• Consistency isn’t boring; it’s how credibility is earned
• A Brand Guide should guide decisions, not just visuals
• Action is how trust is built; consistency is how it’s sustained

This episode’s Brand Hack:

Instead of trying to “fix everything,” audit one small brand moment this week:

• Review your About page — does it clearly say who you help and how?
• Audit one automated email — does it sound like you?
• Look at your email signature — does it reflect your values and personality?

Ready to bring your brand to life?

If auditing even one small moment feels hard, or if you don’t have a guide to guide you. it might be time for a brand audit or refresh. Learn more at brandisnotafourletterword.com, where strategy and storytelling meet design.

Positioning isn’t a tagline. It’s not a pitch. And it’s definitely not a gimmick.

In this episode of Brand Is Not A Four-Letter Word, Amy Jackson breaks down what brand positioning really is—and why so many brands get it wrong by confusing it with arena, messaging, or clever marketing tricks.

You’ll learn the critical difference between where you compete (your arena) and how you show up inside it (your positioning), and why positioning must be rooted in your brand’s authentic essence to actually work.

Amy explores:

• The difference between arena vs. positioning and why both matter
• Why positioning must align with your brand’s natural character, not an aspirational fantasy
• A famous brand example where positioning drift caused long-term damage (and what we can learn from it)
• Why there is no truly “unique” positioning—and why that’s actually good news
• How the same product category can support many different, equally viable positions
• Why positioning is not your tagline and shouldn’t change with every campaign
• How consistent positioning drives recall, trust, and preference over time

You’ll also hear research-backed insights on why consistent positioning strengthens brand recognition and increases revenue—and how misalignment erodes trust faster than most brands realize.

This Episode's Brand Hack

Draft a one-sentence brand vision to anchor your positioning:

We exist to help [AUDIENCE] achieve [OUTCOME] by bringing [CORE STRENGTHS OR TRAITS] to the [ARENA] we serve.

This simple exercise helps clarify what your brand stands for—and what it doesn’t—so your positioning can stay authentic, actionable, and aspirational.

Because brand isn’t a four-letter word. It’s your best strategy and your strongest story. Learn more at BrandIsNotAFourLetterWord.com

Your biggest competitor might not be your competitor at all. In this episode, Amy unpacks the idea of the brand arena — the market, category, and cultural “neighborhood” where your brand competes and connects. And, just like in real life, where you think you live and where people place you aren’t always the same thing.

Drawing from a surprisingly relevant gin rummy story, Amy explains why so many brands misjudge their competitive set and why understanding your arena is foundational to building an authentic, aspirational, and actionable brand.

In this episode, you’ll learn:

• Why your true competitors might not be the obvious ones
• How your “neighborhood” is shaped by factors you can’t control (like SEO, search habits, cultural context, and word of mouth)
• How behavioral economics and choice architecture give you back control within your arena
• Why distinctiveness — not superiority — is what drives recognition and recall
• How brands accidentally fall into the “sea of sameness”
• Practical examples of choosing your arena for robotics clubs, nonprofits, and energy drinks
• How brand perception shapes indirect competitors and alternatives
• A simple exercise to identify what makes your brand meaningfully different

Key Insight

Defining your arena isn’t about standing out first, it’s about being placed where your audience expects to find you. Then, within that arena, distinctiveness helps you rise above the noise.

Brand Hack

Make a list of the things your company does well. Then look up three competitors and identify what they claim to do well. Cross out anything that overlaps. What’s left is your starting point for differentiation.

Mentioned Concepts

• Choice architecture (how people categorize their options)
• Brand arenas vs. positioning
• Direct vs. indirect competition
• Distinctiveness over “better-ness” in brand recall
• Consumer psychology and mental categories

Because brand isn’t a 4-letter word — it’s your best strategy and your strongest story. Learn more at BrandIsNotAFourLetterWord.com, where strategy and storytelling meet design.