• Pricing and Selling a Home Care Business, Part 2 of 2
    Apr 6 2021

    In this episode, Bert continues an interview with Erik Sullivan of MidStreet Mergers and Acquistions on the factors that build value in a business before sale, and how the risk factors of a business determine the home care industry multiplier that establishes a final selling price.

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    33 mins
  • Pricing and Selling a Home Care Business, Part 1 of 2
    Apr 1 2021

    In this episode, Bert talks about the challenges of overcoming the "my baby" syndrome of finding a valuation of your business, and the top challenges in discovering the perceived worth of your business in the eyes of potential buyers. Then he starts an interview with Erik Sullivan of MidStreet Mergers and Acquistions to break down the myths and facts of finding the value of a non-medical home care company.

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    29 mins
  • Why Don't We Use Block Schedules in Home Care?
    Mar 30 2021

    In this episode, Bert continues looking at the E-A=A formula (empathy minus accountability equals apathy) and provides two simple tips to make the jobs of your schedulers easier through retail scheduling and a basic menu of services for clients that include blocks of time.

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    22 mins
  • Empathy - Accountability = Apathy
    Mar 25 2021

    In this episode Bert looks at the ways your staffing department may be hurting their relationships with caregivers, and how the simple equation of E-A=A (empathy minus accountability equals apathy) can change the way they look at the issues they often face in dealing with their direct care workers. This is an episode you'll want to share with your staffing team!

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    26 mins
  • Stop the Insanity: Chapter Three
    Mar 23 2021

    In this episode, Bert continues introducing his listeners to his new book, Stop the Insanity: How to Retain Hourly Wage Employees, by reading the third chapter of his book. The chapter focuses on how business owners must know themselves in order to grow themselves, and the implications for outcomes if they don't grow and develop into better leaders.

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    22 mins
  • Stop the Insanity: Chapter Two
    Mar 18 2021

    In this episode, Bert continues introducing his listeners to his new book, Stop the Insanity: How to Retain Hourly Wage Employees, by reading the second chapter of his book. The chapter focuses on leaders who must take accountability for their problems, and the mantra must be understood: If there is a problem, I am the problem, and I can fix the problem!

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    28 mins
  • Stop the Insanity: Chapter One
    Mar 16 2021

    In this episode, Bert introduces his listeners to his new book, Stop the Insanity: How to Retain Hourly Wage Employees, by reading the introduction chapter of the book. The book opens up about how creativity does not breed success, and why we cannot wait for failure and retreat to identify issues and form corrective processes.

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    22 mins
  • Caregiver Turnover: Three Ways To Increase Workers Pay
    Mar 11 2021

    In this episode, Bert briefly touches on the three primary ways you as a home care owner can impact your direct care workers pay, following Maslow's Hierarchy of Needs, through minimal effort producing big impact, capital access, and higher wages.

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    29 mins