Empathy - Accountability = Apathy
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Empathy - Accountability = Apathy
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About this listen
In this episode Bert looks at the ways your staffing department may be hurting their relationships with caregivers, and how the simple equation of E-A=A (empathy minus accountability equals apathy) can change the way they look at the issues they often face in dealing with their direct care workers. This is an episode you'll want to share with your staffing team!
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