Episodes

  • Darren Goldstein: What B2B Marketers Get Wrong About AI and Data
    Jul 1 2026

    Darren Goldstein, Senior Growth Marketing Manager at SoSafe, joins Austin Willman on E-Coffee with Experts to break down how AI is reshaping the day-to-day work of B2B marketers. Instead of replacing marketers, AI is turning them into orchestrators who automate manual reporting and free up time for strategy and planning.


    Darren shares how he built his own MCPs and connectors, including a Search Console workflow and a Google Ads MCP, despite not being a developer. He explains why getting your hands dirty matters more than waiting for the perfect skill set, and how automation can act like a junior team member at the cost of tokens rather than salary.


    The conversation also digs into the harder truths of modern marketing: shrinking attribution, GDPR limits on data signals, the difference between B2B and e-commerce testing, and why data quality beats high-volume creative testing in niche B2B.


    If you work in SEO, paid media, B2B growth, or marketing operations, this episode gives you a grounded, practical view of where AI actually helps and where marketers still need to think for themselves.


    Get Your Exclusive AIO Growth Plan - We’ll kick off with a Live AIO Audit to see how shoppers find you, followed by Competitor Research to steal their spotlight: https://lunacal.ai/team/dws/dws-meetings


    In this episode, we discuss:


    00:00 - 01:05: Introduction

    01:05 - 03:50: What's No Longer Relevant in the Age of AI

    03:50 - 05:10: The "Get Your Hands Dirty" AI Policy

    05:10 - 07:05: Building a Search Console Workflow

    07:05 - 08:10: Building a Google Ads MCP

    08:10 - 09:50: Open Loop vs Closed Loop Systems

    09:50 - 12:10: Token Costs and the Junior Salary Analogy

    12:10 - 13:05: AI Hype vs Real Value

    13:05 - 16:10: Data as the Value Driver in B2B

    16:10 - 17:40: Signals and Regional Limits

    17:40 - 20:15: Feedback Loops in a B2B Sales Cycle

    20:15 - 23:10: The Attribution Problem and Hidden Data

    23:10 - 25:40: Solving Data Gaps by Collecting More

    25:40 - 27:25: Progressive Forms and Cookie Consent

    27:25 - 29:19: Where to Find Darren and Wrap-Up


    Connect with Darren Goldstein


    https://www.linkedin.com/in/darrengoldstein/

    https://sosafe-awareness.com/


    FOLLOW US


    Website: https://www.digitalwebsolutions.com/

    Facebook: https://www.facebook.com/digiwebsol

    Instagram: https://www.instagram.com/dws_global

    LinkedIn: https://www.linkedin.com/company/digital-web-solutions./

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    29 mins
  • Max Matson: From Copywriter to Marketing Director: Max Matson's Career Path
    Jun 30 2026

    Max Matson, Marketing Director at Planetizen, joins E-Coffee with Experts to break down how knowledge-led brands build trust and authority in a search landscape reshaped by AI overviews and generative answers.


    Max shares their journey from copywriting to leading marketing for a 26-year-old industry platform and explains why having real domain experts create your content is the fastest way to build credibility with niche audiences.


    They dive into the shift from institutional trust to individual trust, why brands without decades of authority need to find and empower credible voices in their space, and how their team approaches AI visibility tracking alongside traditional SEO. Max also unpacks cross-channel measurement challenges as attribution windows become less reliable, from UTM limitations to back-end tracking to using LLMs to reconstruct disconnected data points.


    The conversation also covers the practical differences between agency and in-house marketing careers, how sales and marketing should operate as one pipeline, and why young marketers should resist trend-chasing and stay grounded in core marketing fundamentals before experimenting outward.


    If you work in marketing, SEO, or content strategy for a niche or technical industry, this episode offers a grounded look at building credibility that actually holds up as search continues to change.


    Get Your Exclusive AIO Growth Plan - We’ll kick off with a Live AIO Audit to see how shoppers find you, followed by Competitor Research to steal their spotlight: https://lunacal.ai/team/dws/dws-meetings


    In this episode, we discuss:


    00:00 - 00:28: Introduction

    00:28 - 02:18: Max's Career Journey

    02:18 - 03:17: Running Their Own Agency

    03:17 - 04:31: Hands-On Creation and Strategy

    04:31 - 05:44: Marketing to Technical Audiences

    05:44 - 06:47: Aligning Sales and Marketing

    06:47 - 08:25: Content in the Age of AI Search

    08:25 - 08:49: Favorite AI Tools

    08:49 - 09:59: Cross-Channel Attribution Challenges

    09:59 - 10:38: Tracking AI Visibility

    10:38 - 11:43: Building Credibility in Niche Markets

    11:43 - 13:14: Agency vs In-House Challenges

    13:14 - 14:48: Advice for Young Marketers

    14:48 - 15:50: Closing Thoughts


    Connect with Max Matson


    https://www.linkedin.com/in/maxwellmatson

    planetizen.com


    FOLLOW US


    Website: https://www.digitalwebsolutions.com/

    Facebook: https://www.facebook.com/digiwebsol

    Instagram: https://www.instagram.com/dws_global

    LinkedIn: https://www.linkedin.com/company/digital-web-solutions./

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    16 mins
  • Dennis Kelly: Why Direct Mail Still Works in a Digital-First World
    Jun 30 2026

    Dennis Kelly, CEO at Postalytics, joins E-Coffee with Experts to break down how he built a direct mail automation platform to over 10 million dollars in ARR without raising investor capital. As his sixth startup, Dennis brings a rare perspective on bootstrapping, customer acquisition, and knowing when outside funding actually makes sense.


    In this episode with our host Ranmay Rath, Dennis explains why traditional direct mail has been stuck in outdated processes since the 1990s, and how Postalytics connects commercial printers to marketing platforms like HubSpot, Salesforce, and Marketo to make direct mail measurable, automated, and data-driven. He shares why declining email open rates and rising digital ad costs are pushing marketers back toward physical mail, and how AI is now being used for creative generation, audience modeling, and attribution analysis in direct mail campaigns.


    Dennis also discusses the risks of scaling mistakes through AI automation, why testing should come before scaling any campaign, and offers a grounded piece of advice for early-stage entrepreneurs about managing personal finances while building a company.


    Topics covered include direct mail automation, marketing technology integration, bootstrapping versus venture funding, AI in marketing, personalization strategy, and attribution modeling.


    Get Your Exclusive AIO Growth Plan - We’ll kick off with a Live AIO Audit to see how shoppers find you, followed by Competitor Research to steal their spotlight: https://lunacal.ai/team/dws/dws-meetings


    In this episode, we discuss:


    00:00 - 00:33: Introduction

    00:33 - 02:25: What Is Postalytics and Its USP

    02:25 - 03:32: Lessons From Six Startups

    03:32 - 04:53: Bootstrapping vs. Investor Capital

    04:53 - 06:19: How to Decide: Bootstrap or Raise Funds

    06:19 - 09:03: From Boingnet to Postalytics: The Strategic Pivot

    09:03 - 11:14: Direct Mail as Part of the Customer Journey

    11:14 - 12:57: Why Direct Mail Is More Relevant Than Ever

    12:57 - 15:18: What Real Personalization Looks Like

    15:18 - 18:48: Where AI Is Actually Useful in Direct Mail

    18:48 - 20:09: When to Slow Down Before Scaling With AI

    20:09 - 22:51: Advice for Early-Stage Entrepreneurs

    22:51 - 23:59: Closing Remarks


    Connect with Dennis Kelly


    https://www.linkedin.com/in/dennisjohnkelly/

    postalytics.com


    FOLLOW US


    Website: https://www.digitalwebsolutions.com/

    Facebook: https://www.facebook.com/digiwebsol

    Instagram: https://www.instagram.com/dws_global

    LinkedIn: https://www.linkedin.com/company/digital-web-solutions./

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    24 mins
  • Ann Smarty: Why Reddit Reputation Management Can't Be Scaled (Or Faked)
    Jun 26 2026

    Reddit has become one of the most powerful and most misunderstood channels in SEO and AI search visibility. In this episode, Ann Smarty, Co-Founder of Smarty Marketing, breaks down why brand reputation management on Reddit cannot be scaled, automated, or faked, and why that is exactly the reason it works.


    Ann has been active in viral marketing and Reddit strategy for over a decade, long before Reddit became a primary data source for AI search engines and LLMs like ChatGPT, Gemini, and Claude. She explains how Reddit's human moderation creates a level of trust no other platform can replicate, why old negative threads can haunt a brand for years, and why trying to fake positive sentiment on Reddit almost always backfires.


    The conversation covers the real timeline for Reddit reputation results (often six months or more), why branded subreddits can become a brand's safest long-term asset, the difference between training data and live search grounding for AI answers, and why backlinks remain fundamental for both traditional SEO and LLM visibility.


    Ann also shares the origin story of guest blogging, a strategy she pioneered back in 2008, and explains how brand visibility, not links alone, increasingly determines whether a business gets recommended by AI tools.


    If you work in SEO, digital PR, brand strategy, or AI search optimization, this episode offers a grounded, experience-based look at where reputation management is heading next.


    Get Your Exclusive AIO Growth Plan - We’ll kick off with a Live AIO Audit to see how shoppers find you, followed by Competitor Research to steal their spotlight: https://lunacal.ai/team/dws/dws-meetings


    In this episode, we discuss:


    00:00 - 01:30: Introduction

    01:30 - 03:00: How Ann Got Into Reddit Marketing

    03:00 - 05:30: Why Reddit Can't Be Scaled

    05:30 - 08:00: Reddit as an Intent-Based Trust Channel

    08:00 - 11:30: Why Fake Reviews Backfire on Reddit

    11:30 - 14:00: Reddit's Risk vs. Other Platforms

    14:00 - 17:00: Building and Owning Your Own Subreddit

    17:00 - 20:30: Setting Realistic Client Expectations

    20:30 - 23:00: How GEO Is Reshaping Reputation Management

    23:00 - 25:30: Why Scaled Content No Longer Wins

    25:30 - 28:00: The Guest Blogging Origin Story

    28:00 - 31:00: Training Data vs. Live Search Visibility

    31:00 - 34:00: How LLMs Verify Brand Trust Like Humans Do

    34:00 - 37:45: Where to Find Ann and Closing Thoughts


    Connect with Ann Smarty


    https://www.linkedin.com/in/annsmarty/

    https://smarty.marketing


    FOLLOW US


    Website: https://www.digitalwebsolutions.com/

    Facebook: https://www.facebook.com/digiwebsol

    Instagram: https://www.instagram.com/dws_global

    LinkedIn: https://www.linkedin.com/company/digital-web-solutions./

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    38 mins
  • Cliff Tillery: Why 45% of Searches Now Happen on AI, Not Google
    Jun 26 2026

    Cliff Tillery, Digital Marketing Consultant at Make It Loud Web Design, has spent 22 years building an SEO agency, and in this episode, he breaks down how he's evolving his service offerings as AI reshapes search behavior. He shares how he's building custom data-driven research studies for clients, like storm damage reports for roofers and CPR survival statistics for first responder training companies, that double as lead magnets and authority-building content.


    Cliff explains the difference between optimizing for Google versus optimizing for AI visibility, focusing on the idea of brand entity and how AI pulls data points from press releases, reviews, and other digital assets across the internet to define a business. He also shares his approach to vibe coding internal tools, including an app he built called Henry that automates alt tags, meta descriptions, and schema markup, cutting page production from 15 a day down to over 100 in two days.


    The conversation covers the shift away from city-targeted landing pages, why AI content scores well on graders but still needs heavy editing, and why he believes the SEO industry needs to move from a vendor mindset to a partner mindset, especially as 45 percent of consumers turn to AI to search for local businesses while still converting at low rates compared to direct Google traffic.


    Cliff also unpacks why he no longer trusts visibility score as a core metric after issues with his rank tracking tool, and what KPIs actually matter now: form fills, phone calls, and Google Business Profile engagement.


    If you are an SEO professional, agency owner, or business owner trying to understand how AI search is changing client acquisition and reporting, this conversation is full of practical takeaways.


    Get Your Exclusive AIO Growth Plan - We’ll kick off with a Live AIO Audit to see how shoppers find you, followed by Competitor Research to steal their spotlight: https://lunacal.ai/team/dws/dws-meetings


    In this episode, we discuss:


    00:00 - 01:00: Introduction

    01:00 - 03:30: Building Custom Research Studies for Clients

    03:30 - 07:30: The Roofing Storm Report Case Study

    07:30 - 10:00: Brand Entity and AI Visibility Explained

    10:00 - 13:20: Building Henry: An Internal SEO Automation Tool

    13:20 - 15:50: From Computer Science to Counseling to SEO

    15:50 - 19:30: AI Content Quality vs Human Editing

    19:30 - 22:00: The Decline of City-Targeted Landing Pages

    22:00 - 24:30: Client Onboarding and Digital Asset Audits

    24:30 - 27:00: The Vendor vs Partner Mindset Shift

    27:00 - 30:30: Why Visibility Score Lost Trust as a Metric

    30:30 - 32:00: The KPIs That Actually Matter Now

    32:00 - 33:24: Where to Find Cliff and Closing


    Connect with Cliff Tillery


    https://www.linkedin.com/in/clifftillery/

    https://makeitloud.net/


    FOLLOW US


    Website: https://www.digitalwebsolutions.com/

    Facebook: https://www.facebook.com/digiwebsol

    Instagram: https://www.instagram.com/dws_global

    LinkedIn: https://www.linkedin.com/company/digital-web-solutions./

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    33 mins
  • Klint Rudolph: Why People First Always Beats AI Replacement
    Jun 25 2026

    Klint Rudolph, Founder at The Xcite Group, joins Austin Willman to break down how a 15-year-old agency built an entire AI-powered workforce without cutting a single job. This conversation is a masterclass in using AI responsibly: humans provide the spark, AI does the grinding.


    Klint shares how he turned his own brain into a trained AI agent that saves him 20 hours a week, and how Sophia, the agency's AI sales agent, nurtured an inbound lead over four weeks of email until the client booked a meeting believing she was human.


    You'll hear why Klint forbids his team from calling it a chatbot, how the Excite AI Manifesto created guardrails for responsible adoption, and why "people first, always" drives every decision.


    He explains the difference between tacit and explicit knowledge, why most companies don't even know how their own work gets done, and how to plug AI agents into real operational friction.


    We also cover the Culture Club, biweekly all-hands meetings, department-level hackathons, and the goal of doubling client count without adding headcount.


    If you run an agency or any service business, this episode shows you exactly where AI fits and where it never will.


    Get Your Exclusive AIO Growth Plan - We’ll kick off with a Live AIO Audit to see how shoppers find you, followed by Competitor Research to steal their spotlight: https://lunacal.ai/team/dws/dws-meetings


    In this episode, we discuss:


    00:00 - 01:20: Introduction

    01:20 - 02:30: Using AI Responsibly and the Excite AI Manifesto

    02:30 - 05:15: Building an Agent Trained on His Brain

    05:15 - 06:45: Why an AI Manifesto Comes First

    06:45 - 08:00: People First, Always

    08:00 - 10:10: Tacit Knowledge and Inserting Agents

    10:10 - 13:25: Sophia and the Four-Week AI Sales Story

    13:25 - 16:00: Operations, Pricing, and the Real Playbook

    16:00 - 18:00: Why Marketing Hasn't Changed for Clients

    18:00 - 21:10: AI Is Not a Replacement for People

    21:10 - 23:00: Doubling Clients Without Adding Headcount

    23:00 - 25:40: Culture and the Culture Club

    25:40 - 29:50: Organic Adoption to Department Hackathons

    29:50 - 32:05: All-Hands Meetings and Staying Aligned

    32:05 - 33:40: Top Down Meets Bottom Up

    33:40 - 36:40: Kick the Tires and Training AI Correctly

    36:40 - 39:45: The AI-Powered CRM and Agent Hierarchy

    39:45 - 42:00: The Orchestrator Brain and Churn Analysis

    42:00 - 42:48: Where to Find Klint and Closing


    Connect with Klint Rudolph


    https://www.linkedin.com/in/klintrudolph/

    xcitemediagroup.com


    FOLLOW US


    Website: https://www.digitalwebsolutions.com/

    Facebook: https://www.facebook.com/digiwebsol

    Instagram: https://www.instagram.com/dws_global

    LinkedIn: https://www.linkedin.com/company/digital-web-solutions./

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    43 mins
  • Matt St. Peter: How This SEO Director Grew Traffic 27% in a Year
    Jun 25 2026

    Matt St. Peter, Director of Web and SEO at Wrike, joins the show to unpack how search and discovery have fundamentally changed. From managing SEO for car dealerships in 2010 to leading enterprise web strategy today, Matt shares how AI search, AEO, and brand sentiment are reshaping the buyer journey.


    In this episode, Matt breaks down why clicks matter less than they used to, how Rike thinks about complex B2B buyer pain points, and what separates a content strategy that compounds from one that just produces volume. He also shares lessons from a major CMS migration at Lattice, experimentation lessons from scaling traffic at Bitly, and how to align brand, SEO, and growth teams around a single source of truth.


    Topics covered include AI Overviews and direct traffic growth, content systems versus content volume, e-commerce lessons for B2B SaaS, off-page signals like sentiment and citations, and what the best web and SEO teams will prioritize over the next year.


    Whether you lead a web team, work in SEO, or are building a content strategy for the AI search era, this conversation offers practical frameworks for adapting your approach.


    Get Your Exclusive AIO Growth Plan - We’ll kick off with a Live AIO Audit to see how shoppers find you, followed by Competitor Research to steal their spotlight: https://lunacal.ai/team/dws/dws-meetings


    In this episode, we discuss:


    00:00 - 00:17: Introduction

    00:17 - 01:52: Matt's SEO Career Journey

    01:52 - 04:09: When the Website Stopped Being the End of the Funnel

    04:09 - 06:40: Lessons From a Major CMS Migration

    06:40 - 08:51: Building a Content Strategy That Compounds

    08:51 - 09:59: SEO vs AEO vs GEO

    09:59 - 11:03: Why Consistency Matters More Now

    11:03 - 12:55: What E-Commerce Taught Matt About Search Intent

    12:55 - 15:25: Building Pages Around the Buyer's Real Problem

    15:25 - 17:21: Improving Lead Quality Without Killing Conversion

    17:21 - 19:33: What Makes a Serious Experimentation Program

    19:33 - 21:38: Aligning Brand, SEO, and Growth Teams

    21:38 - 23:35: Reporting AI and SEO Impact to Leadership

    23:35 - 26:11: Prioritizing Off-Page Signals

    26:11 - 28:03: What the Best SEO Teams Will Do Differently

    28:03 - 30:33: Rapid Fire Round and Closing


    Connect with Matt St. Peter


    https://www.linkedin.com/in/matthewstpeter/

    wrike.com


    FOLLOW US


    Website: https://www.digitalwebsolutions.com/

    Facebook: https://www.facebook.com/digiwebsol

    Instagram: https://www.instagram.com/dws_global

    LinkedIn: https://www.linkedin.com/company/digital-web-solutions./

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    31 mins
  • Dan Salganik: What Actually Builds Trust With an AI Search Engine
    Jun 23 2026

    Dan Salganik, CEO & Founder at VisualFizz, joins E-Coffee with Experts to break down how he built a senior-only marketing agency focused on infrastructure and B2B industries like concrete, steel, and construction.


    Dan shares why hiring 15-20 year experienced professionals beats hiring cheap junior talent, the real cost of redoing bad work, and why he has turned down six-figure clients over culture fit. He also discusses how referrals and relationships outperform paid acquisition, what actually builds trust with AI search systems like ChatGPT and Perplexity, and why consistency across platforms matters more than chasing algorithms.


    This conversation covers agency positioning, client education, founder mistakes, and the operating principle Dan trusts most after nearly a decade running VisualFizz.


    Get Your Exclusive AIO Growth Plan - We’ll kick off with a Live AIO Audit to see how shoppers find you, followed by Competitor Research to steal their spotlight: https://lunacal.ai/team/dws/dws-meetings


    In this episode, we discuss:


    00:00 - 00:29: Introduction

    00:29 - 02:59: Dan's Background and the Founding of VisualFizz

    02:59 - 06:25: Senior Talent vs Junior Hires: The Real Cost Comparison

    06:25 - 09:03: Lessons From a $650K Agency Failure

    09:03 - 10:41: Why Relationships Beat Paid Acquisition

    10:41 - 12:36: Advice for Young Agency Owners on Niching Down

    12:36 - 14:31: Saying No to Six-Figure Clients

    14:31 - 18:16: Educating Clients on Realistic SEO Expectations

    18:16 - 22:36: Why Dan Stopped Selling Dreams to Founders

    22:36 - 26:25: AI Search Trust Signals and the Future of GEO/AEO

    26:25 - 30:20: The Biggest Lesson: Learning to Delegate

    30:20 - 31:53: Rapid Fire Round

    31:53 - 32:58: Closing Thoughts and Goodbye


    Connect with Dan Salganik


    https://www.linkedin.com/in/dansalganik/

    visualfizz.com


    FOLLOW US


    Website: https://www.digitalwebsolutions.com/

    Facebook: https://www.facebook.com/digiwebsol

    Instagram: https://www.instagram.com/dws_global

    LinkedIn: https://www.linkedin.com/company/digital-web-solutions./

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    33 mins