In this episode of CMOs Unscripted, Lisa Martin sits down with “JJ”, Jennifer Johnson, the powerhouse CMO of CrowdStrike, to explore how AI is reshaping marketing strategy, execution, and team culture. JJ shares how her roots in product marketing shaped her leadership style, and how CrowdStrike is leveraging generative and agentic AI to accelerate content creation, personalize customer journeys, and drive pipeline velocity.
From building an iconic cybersecurity brand to pioneering AI adoption across the organization, JJ offers bold insights into what it takes to lead marketing in a high-growth, innovation-driven company. Whether you're a seasoned CMO or an aspiring marketing leader, this episode is packed with actionable takeaways on embracing AI, fostering intellectual curiosity, and scaling impact.
Key Takeaways:
Personalization at Scale: Agentic AI is enabling real-time, tailored customer experiences that improve engagement and pipeline conversion.
Evolving Marketing Roles: Prompt engineering and AI fluency are becoming essential skills for modern marketers.
Strategic Impact: AI is helping CrowdStrike optimize spend, improve decision-making, and strengthen sales-marketing alignment.
Innovation Mindset: JJ emphasizes that marketing teams must embed innovation into how they work - not just what they promote.
No matter where you are in your marketing journey, this episode delivers valuable insights and real-world strategies you can put into action. Don’t miss out, watch now on YouTube and subscribe for biweekly conversations with top industry leaders.
00:01 Welcome to CMOs Unscripted: Meet Evanna Kearins 00:20 From Journalism to CMO at UiPath01:24 Global Markets: EMEA & APJ Insights02:03 Cultural, Language & Industry Nuances03:01 Relevance, GDPR & the Role of AI04:20 Personalization Expectations in Every Market05:08 The Right Mix: Global Framework, Local Focus06:43 How Many Campaigns Run at Once?06:47 Global Themes with Local Sub-Campaigns08:00 What Integrated Marketing Looks Like Today08:32 Always-On “Agentic Automation” (with LoB spins)09:36 Personalization Down to Targeted Audiences10:11 Agile Campaigns: Pivoting with the Field10:39 Putting the Customer at the Center11:38 Building Sales Alignment Across Regions12:39 Earning a Seat at the Pipeline Table13:28 Proving Value with Clear KPIs13:59 Set Goals Together—Not in a Vacuum15:05 Leadership Buy-In Before Launch15:24 KPIs That Matter: Pipeline Contribution15:42 Beyond MQLs → Marketing Qualified Accounts (MQA)16:46 Tracking New Logos & Exec-Level Engagement18:00 Should MQLs Die? (Yes—Quality over Volume)18:57 Success Story: AI Agent for BDR First Calls20:18 Salesforce Integration & Time Savings21:31 Moving Faster: Automating the Demand Gen Workflow22:43 The ROI of AI in Marketing23:41 The Future of Campaign Automation 24:09 Final Thoughts: CMOs, It’s Your Time!