Dan Friesen, owner & team leader of Charlton and Hill Home Services and Marvelous Plumbing Heating, shares what he believes is the real secret to growth in the trades: your people. In this episode, Dan unpacks his “support, protect, develop” mission, why culture mirrors leadership, and how to lead with genuine care while still having the hard conversations that drive real development.

👉 Full show notes: http://www.beyondthetoolspodcast.com/

Justin Beaulieu, 2nd Generation President & CEO of Beaulieu Plumbing & Mechanical Inc., shares the real lessons that come from growing a family plumbing company into a multi trade mechanical business. From near bankrupt moments to major long term projects, this episode is about relationships, asking for help, and leading without ego when the pressure is real.

👉 Full show notes: http://www.beyondthetoolspodcast.com/

Social media doesn’t have to feel forced or overwhelming.

In this episode, Krystal Hobbs talks with Jen McKee, Founder of Kee Hart Marketing and creator of The Growth Experience, about how contractors can use social media to build trust, stay visible, and support real business growth without trying to be someone they’re not.

👉 Full show notes: http://www.beyondthetoolspodcast.com/

Marketing has changed, and guessing is no longer an option.

In this episode, Krystal Hobbs breaks down how contractors should be thinking about marketing in 2026, from setting revenue-driven goals to using the channels that are actually producing results right now. Clear, practical, and grounded in real experience..

👉 Full show notes: http://www.beyondthetoolspodcast.com/

What if your wholesaler could do more than ship product? In this episode, Krystal Hobbs talks with Angi Becker about thinking outside the box in wholesaler relationships. Learn how true partnerships, creative problem solving, and better conversations can help contractors navigate today’s challenges.

👉 Full show notes: http://www.beyondthetoolspodcast.com/

In a world full of ads and algorithms, real connection still wins. In this solo episode, Krystal Hobbs shares why human connection and community presence matter more than ever for contractors. Learn how in-person engagement can strengthen trust and make your marketing work better.

👉 Full show notes: http://www.beyondthetoolspodcast.com/

Stephanie Allen joins Krystal to talk about rebuilding trust, reconnecting with customers, and leading with heart during one of the hardest years her HVAC company has faced. She shares why relationships matter more than ever, how AI is helping her team refocus on people, and what it takes to stay grounded when the industry feels tougher than before.

👉 Full show notes: http://www.beyondthetoolspodcast.com/

What started as a pandemic setback became an HVAC success story built on people. Louis and Travis share how strong culture and customer care turned Prestige Home Improvement into a fast-growing company.

👉 Full show notes: beyondthetoolspodcast.com