Episodes

  • The ROI Reckoning

    The ROI Reckoning
    Aug 3 2026
    Chris Bradley takes on the number that reset the enterprise AI conversation — a widely-cited MIT study finding 95% of pilots delivered no measurable return — and locates the real cause. Much of what is sold as agentic AI is generative AI wearing an agent title. It advises. A person still completes the work. And the promised time savings were never structurally possible.
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    24 mins
  • The Art of Rightsizing AI

    The Art of Rightsizing AI
    Jul 20 2026
    In this episode, Chris Bradley makes sense of a landscape that shifted fast in June and July. A new most-capable model. A family that ships in three deliberate sizes. And a wave of open-weight models from the US and China that companies can run inside their own walls. His frame for all of it is rightsizing: matching the model to the work the way a manager matches a person to a task. He sorts the work into three tiers, the Clerk for high-volume routine work, the Operator for the reliable execution that runs the business, and the Expert for the hard, high-stakes reasoning.
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    19 mins
  • Build vs. Buy in the Age of Agentic AI

    Build vs. Buy in the Age of Agentic AI
    Jul 6 2026
    In this episode I turn that gut check into a decision you can defend. The key is a better question — not “should we build or buy?” but “how much orchestration does this work actually need?” That question sorts every AI decision into three tiers. Work that lives inside one app — buy the AI already there. Work that crosses standard systems — bridge them with an orchestration platform. Work that runs through your customized core, where no pre-built connector reaches — build it.
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    20 mins
  • The Nine Wastes of AI

    The Nine Wastes of AI
    Jun 22 2026
    Most teams look at a slow process and ask one question — can AI do this faster? It’s the wrong first question. The better one is harder: should this work exist at all? In this episode I borrow a seventy-year-old lens from the Toyota Production System — the wastes of Lean — and point it at knowledge work, where waste hides far better than it ever did on a factory floor.
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    26 mins
  • Kaizen + Agentic AI: The Enterprise AI Transformation Playbook

    Kaizen + Agentic AI: The Enterprise AI Transformation Playbook
    Jun 8 2026
    In this episode, Chris Bradley makes the case that Continuous Improvement is the non-negotiable core of agentic AI. Recorded from Veritiv's Customer Service center in Jacksonville — the day before a three-day Kaizen — he lays out a simple model for bringing AI to any process: three levels, Automate, Improve, and AI-Native Rebuild. Level one paves the cow path. Level two strips the waste with Lean before automating. Level three rebuilds the process from scratch around what agents can now do — and you can't earn it without doing level two first.
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    23 mins
  • Your Agentic DNA — The Portable Layer That Travels With You

    Your Agentic DNA — The Portable Layer That Travels With You
    May 25 2026
    This episode is about the fix — building a portable layer of identity, memory, and skills that travels with you across every environment. I call it your Agentic DNA. A small set of files you own, that capture the version of you AI needs to know about, that deploy into any new harness in minutes instead of months.
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    23 mins
  • Tools That Changed How I Work — OpenAI Codex

    Tools That Changed How I Work — OpenAI Codex
    May 11 2026
    In this episode, I walk through the seven capabilities that define Codex now — full file access, persistent memory, plugins, skills, GPT Image 2.0, browser and computer use, and automations — and where each one actually changes the work.
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    26 mins
  • Tools That Changed How I Work: Anthropic’s Claude Desktop (Code, Cowork & Chat)

    Tools That Changed How I Work: Anthropic’s Claude Desktop (Code, Cowork & Chat)
    Apr 27 2026
    The big three AI labs are all building superapps — but each is packaging them differently. Google blurs everything together inside Antigravity. OpenAI is consolidating into Codex. Anthropic took a third path: three distinct surfaces inside one Claude desktop app — Chat, Cowork, and Code.
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    23 mins