Customer Service Is Just Foreplay
The Modern Customer Experience Will Separate You from Your Competition
Failed to add items
Add to basket failed.
Add to wishlist failed.
Remove from wishlist failed.
Adding to library failed
Follow podcast failed
Unfollow podcast failed
Audible Standard 30-day free trial
Customer Service Is Just Foreplay
Buy Now for £8.91
-
Narrated by:
-
Drew Birch
About this listen
Business as usual gets a new life in Customer Service Is Just Foreplay. This information-packed guide is filled with relevant, modern practices and principles that can be applied to any agent or agency in the insurance industry.
Client interactions have made a major shift over the past decade. Merely providing good customer service has been surpassed by digital tools and strategies that make up a great customer experience. Mobile apps, online chat, and payment systems - as well as 24/7 accessibility - aren't just extras anymore. Agents are charged with evaluating and changing out-of-date business models to keep pace with online competitors.
Jason Cass, owner of JDC Insurance Group, is a thought leader, speaker, agency owner, and champion for the independent insurance industry. As an entrepreneur, Jason has firsthand experience building a profitable agency that can be run both virtually and digitally. In Customer Service Is Just Foreplay, Jason will show you how to do the same.
©2015 Cappleton LLC (P)2015 Cappleton LLC