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The Front Desk Dog

The Front Desk Dog

By: Wyldepodcasts
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The Front Desk Dog helps independent veterinary owners and managers stay sharp while consolidation, staffing pressure, burnout, pricing, pet insurance, and supplier changes reshape the clinic. Each episode gives one practical business read with a humane tone — operator-grade intel that fits between appointments, charting, and the drive home.© 2026 Wyldepodcasts
Episodes
  • The Disappearing Refill Margin

    The Disappearing Refill Margin
    Jun 30 2026
    A client stands at your front desk, phone out: "It's cheaper online — can you just send the script?" You say yes, and your most reliable profit center walks out the door. This brief is about why the pharmacy counter is quietly disappearing from the independent veterinary clinic, and the one owner move that keeps you profitable when it does: stop defending the shelf, and start pricing the one thing no website can ship — your judgment.
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    4 mins
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