Showing results by author "Gerry MacPherson" in All Categories

Are you ready to launch or elevate your career in hotel management? "The Hotel Owner's Roadmap: Start, Manage & Grow" is the essential guide for aspiring and independent hoteliers seeking hands-on hospitality industry training and modern hotel management skills.

How do I open an independent hotel, resort, or inn? I am often asked this question, but before I answer, let me begin by asking you a couple of questions. Does the idea of being your own boss sound appealing to you? Is the thought of sharing your corner of the world with guests intriguing? Have you ever thought about owning your own hotel, resort, or inn but are not sure where to start? If you have answered yes to any of these questions, this audiobook is for you. It is designed to get you started if you have dreams of becoming a successful hotel, resort, or inn proprietor.

Hotelier Helpcast is the practical hotel management podcast for independent hotel owners who want more bookings, stronger profits, smoother operations and less day-to-day chaos. Hosted by hospitality professional Gerry MacPherson, each episode answers a real question independent hotel owners face when running and growing their properties. You'll discover practical strategies for hotel management, revenue management, pricing, direct bookings, hotel marketing, guest experience, housekeeping, staff training, maintenance, reviews, technology, AI and hotel operations. Whether you're running an ...

Beds, Breakfast & Business is the practical podcast for current and aspiring B&B owners who want to build a successful bed and breakfast without becoming overwhelmed by the business behind it. Hosted by hospitality professional Gerry MacPherson, each episode answers a real question faced by people running or starting a bed and breakfast. You'll discover practical strategies for bed and breakfast management, B&B marketing, pricing, direct bookings, guest experience, daily operations, reviews, housekeeping, technology, profitability and growing your B&B business. If you're already a B&B owner, ...

Vacation Rental Resolutions is the practical vacation rental management podcast for current and aspiring owners who want more bookings, stronger profits, happier guests and less day-to-day stress. Hosted by hospitality professional Gerry MacPherson, each episode answers a real question vacation rental owners face when starting, managing and growing their properties. You'll discover practical strategies for vacation rental management, Airbnb hosting, pricing, revenue management, direct bookings, vacation rental marketing, guest communication, cleaning and turnovers, maintenance, reviews, ...

Welcome to INNsider Tips.These will be short, bite-size weekly podcasts that are designed to help you, independent hotel, resort, inn bed & breakfast etc. owners and managers grow your property’s success. Many of the tips I will be sharing come from decades of experience and the achievement of established larger brands. To take advantage, make sure to subscribe.You will be able to find them by signing up at keystonehpd.com, YouTube and the INNsider Tips Podcast.

Hospitality Property School Podcast is written and produced by travel authorities that have come together with decades of hotel, resort, inn and bed & breakfast visitation experience. We have spent thousands of hotel nights in properties of all sizes and classes worldwide, conducting countless site inspections for a number of world-class tour and travel companies, as well as receiving feedback from 100,000s of customers.This knowledge has given us a unique insight into the wants, needs and requirements of individual and group travellers, as well as management & employees.In these podcasts, we ...

 This book will give you the resources to help you clear the most common hurdles many hospitality property owners and managers face. I’ll give you the tools to discover the type of owner/manager you are: A business opportunist, a supervisor, or a skilled worker. How to determine and set a plan to achieve your goals. Explain why you need and how to create a hotel, resort, or inn organizational strategy. The importance of excellent customer service along with proven tips and techniques you can use to impress your guests. Ways to improve your chain of service.

As a travel authority with decades of bed and breakfast visitation experience, I wanted to share my expertise and knowledge with potential bed and breakfast owners who do not have the benefit of a ready-made organizational structure, branding, and marketing that chain properties provide.

Mastering Vacation Rental Management: How to Start, Run, Market, and Grow a Profitable Vacation Rental Business Whether you're just starting out or already managing a vacation rental, this audiobook gives you a clear, practical path to building a business that actually works. This is not theory.

If you are dreaming of opening a bed and breakfast, or already running one and trying to make it work more smoothly, this audiobook is for you. Mastering Bed and Breakfast Management is a practical, encouraging guide for aspiring and current B&B owners who want honest advice, real-world guidance, and a clearer path forward. Running a B&B can be rewarding, but it also comes with constant decisions, daily pressures, financial responsibilities, guest expectations, and plenty of moving parts behind the scenes.